Logistics manager Work, Jobs in Send, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
1d
Head of Central Logistics
Nomad Foods —Woking
- Leadership
6d
Senior Logistics and Operations Manager
Indutex Industrial Solutions —London
- £5,800 - £7,600 a month
- Full-time
- Management
- ERP systems
- English
Quick apply
11d
Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
5d
Logistics Manager - Central
High Speed Two (HS2) —London
- £60,142.80 - £70,755.60 a year
- Full-time
- Data analysis skills
- IT
- Construction
5d
Group Logistics Finance Manager
Nomad Foods —Woking
- Analysis skills
- Presentation skills
- Bachelor's degree
5d
Operations Manager - Guildford
DPD Group UK —Guildford
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Customer Care Manager (6 month FTC)
Asahi UK —Woking
- Full-time
- Communication skills
11d
Senior Logistics and Procurement Manager
PSM Integrated Solutions Limited —London
- £6,300 - £8,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
Quick apply
11d
Senior Project Manager - Logistics
Mace —Addlestone
- Full-time
- Hybrid work
- Contracts
- Construction
Operations Support Manager
CitySprint —Poyle
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
6d
Operations Manager - Supply Chain & Logistics
Fuse Energy —London
- Full-time
- Bachelor's degree
- Annual leave
Quick apply
8d
Senior Operations & Logistics Manager
RIXO —London
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Head of Operations (Events & Company Operations)
Cosmonauts —London
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
Quick apply
5d
Head of Operations (COO Track)
Bezos.ai —London
- £80,000 - £130,000 a year
- Full-time
- Remote
- Engineering
- SQL
- Bachelor's degree
Quick apply
1d
Operations Manager
Cannamedical Britannia UK —London
- From £50,000 a year
- Full-time
- Management
- Project management
- In-person
Quick apply
Logistics Manager
LLS Logistics —London
- From £23 an hour
- Full-time
- First Aid Certification
- Organisational skills
- IT
Quick apply
8h
Senior Supply Chain Operations Manager
Isha Agro Global Business Services Ltd —London
- £84,000 - £126,000 a year
- Full-time
- Analysis skills
- In-person
- Business
- Employee discount
- Referral programme
Quick apply

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
1 day ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

logistics manager jobs in send, sry

Customer Service Manager

Head of Central Logistics

Senior Logistics and Operations Manager

Operations Manager - Autonomous Vehicles

Logistics Manager - Central

Group Logistics Finance Manager

Operations Manager - Guildford

Customer Care Manager (6 month FTC)

Senior Logistics and Procurement Manager

Senior Project Manager - Logistics

Operations Support Manager

Operations Manager - Supply Chain & Logistics

Senior Operations & Logistics Manager

Warehouse Process and Compliance Manager

International Strategy & Operations Senior Manager, Commerce

Head of Operations (Events & Company Operations)

Head of Operations (COO Track)

Operations Manager

Logistics Manager

Senior Supply Chain Operations Manager

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