Client services Work, Jobs in Shard End (with Salaries)

Funeral Arranger/Administrator
C.Bastock Ltd —Birmingham
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
Receptionist / Administrator / Care Coordinator
Zantahealthcare Ltd —Birmingham
- £24,420.00 - £42,918.75 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
8d
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Office Manager/Administrator
Systec Fire Engineering Limited —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Human resources
- Free parking
Quick apply
10d
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
Travel Consultant
Trailfinders —Solihull
- £44,000 - £49,000 a year
- Sales
Receptionist
Road Angels Claims & Hire —Birmingham
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
Quick apply
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
Junior Sales & Marketing Assistant
Eternal Sales Group —Birmingham
- From £600 a week
- Full-time
- Sales
- No experience needed
- In-person
- Referral programme
Quick apply
Case Progression Officer/ Client service executive
Atwal Wealth Management —Solihull
- £24,420 - £30,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
11d
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
Customer Experience Representative
LegalAndGeneral —Solihull
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
9d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Case progression and Client service executive
Atwal Wealth Management —Solihull
- £24,420 - £300,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
11d
Counter Associate - 'The Ordinary' - Selfridges, Birmingham
DECIEM —Birmingham
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
10d
File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
9d
Catering Assistant
Aspens —Birmingham
- £12.71 an hour
- No weekends
- School
Customer Services administrator
Vision Publications —Nether Whitacre
- From £13 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
14d

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Funeral Arranger/Administrator

C.Bastock Ltd
Birmingham

Quick apply

Job details

Full-time
£27,000 - £29,000 a year

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Publisher
IT
Communication skills

Full job description

Job Description

· Meeting with families to discuss funeral arrangements to include; completing legal documentation, contacting cemeteries, crematoria, clergy and any other required person to bring together all the elements required for arranging a funeral

· Accurately completing paperwork, both the external and internal documents required for the funeral to take place. Continued liaison with families, both leading up to and following the funeral as necessary

· Answering telephone calls from clients and handling them accordingly. i.e. transferring to the appropriate person or helping them directly with their enquiry

· Meeting a range of clients in reception, showing them to the appropriate room if necessary / offering refreshments

· Continuity is a very important aspect of our service and we feel it is important a family deals where possible with one person throughout the process. Consequently funeral arrangers are required to show families into the Chapel of Rest to view their loved ones and candidates must feel comfortable with this.

· On occasion the administrators/arrangers are required to do some secretarial support work for the directors

Person Specification

· Ideally someone with previous experience of arranging funerals.

· Confident, outgoing and personable nature

· Excellent written and verbal communication skills, accuracy is paramount.

· Excellent telephone manner

· Excellent IT skills - a working knowledge of Microsoft Word, Excel and Outlook is important.

· The ability to multi-task and prioritise is very important (often our clients need help when we are at our busiest)

· A good listener who has empathy, enjoys talking to people, but can remain professional.

· Some flexibility required in the working hours to accommodate clients who may arrive late resulting in a later leaving time.

· A self-motivator with the ability to manage time effectively within either a busy head office and our smaller branch offices.

· Own transport required (travel between our funeral homes is sometimes necessary)

· A smart, well groomed appearance

Notes for Candidates

Accuracy and extremely strong administration skills are paramount to this role. We are seeking candidates who have experience of managing deadlines, multi-tasking, dealing with a wide range of people and unexpected situations and prioritising workload, as well as producing and presenting work to a high standard.

This perminent postion will be at our funeral home in Yardley where an element of lone working will be required.

Job Types: Full-time, Permanent

Pay: £27,000.00-£29,000.00 per year

Benefits:

Company pension
Sick pay

Application question(s):

Have you worked in the funeral industry before?
If you haven't worked in the funeral industry, how many years of administration experience do you have?

Work Location: In person

Quick apply

Refine Your Search

client services jobs in shard end

Funeral Arranger/Administrator

Customer Service Specialist

Receptionist / Administrator / Care Coordinator

Bookings Coordinator

Office Manager/Administrator

NetWatch Police Liaison

Travel Consultant

Receptionist

Customer Service Administrator (TRA)

Junior Sales & Marketing Assistant

Case Progression Officer/ Client service executive

Client Liaison Manager

Customer Experience Representative

Complaints Coordinator

Case progression and Client service executive

Counter Associate - 'The Ordinary' - Selfridges, Birmingham

File Handler

New Business Adviser

Catering Assistant

Customer Services administrator

I want to receive the latest job alerts for client services in shard end

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