Advisor/administration assistant Work, Jobs in Sheffield, Eng (with Salaries)

Student Registry Support Assistant
University of Sheffield —Sheffield
- £23,742 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
12d
Personal Assistant
The Money Map(Financial Navigation) LLP —Sheffield
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
1d
Environment Assistant / Business Support Assistant
Vico Homes —Wakefield
- Call to connect
- Communication skills
- Flexible schedule
Customer Service Advisor - Call Centre
Specsavers Home Visits- South Yorkshire/East Yorkshire —Barnsley
- £24,420.00 - £25,174.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
3d

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Personal Assistant
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Administrative Support Officer
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advisor/administration assistant jobs near sheffield, eng

Student Registry Support Assistant

University of Sheffield -
Sheffield

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Job details

Full-time | Fixed term contract
£23,742 a year
12 days ago

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Job Description

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Job Title: Student Registry Support Assistant

Posting Start Date: 30/05/2026

Job Id: 2676

School/Department: Student & Academic Services

Work Arrangement: Full Time (On site)

Contract Type: Fixed-term

Salary per annum (£): 23,742.00

Closing Date: 14/06/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

We have an exciting opportunity available in the Student Registry for 2 x Student Registry Service Support Assistants.

Located in the Students' Union Building, at the heart of the main University Campus, the Student Registry Service is responsible for critical student administration processes which enable students to begin, progress with, and complete their studies at the University.

Student Registry is responsible for leading on the delivery and development of core institutional processes across student registration, fees and funding, formal examinations, results and awards processing, transcript issuing, engagement and attendance monitoring, and student formal procedures (Complaints, Academic Appeals, Discipline, Fitness to Practice and Progress). It is responsible for delivering high quality services to students across the aforementioned areas and for working with colleagues in faculties and academic departments to ensure consistency of practice across the institution.

Main duties and responsibilities

Work effectively within a busy team to respond to student and staff enquiries via face to face, live chat, telephone and email.
Provide a high level of customer service, ensuring that students are supported at all times.
Work collaboratively with colleagues across the Student Registry Service to respond effectively and comprehensively to enquiries from Students and Staff.
Provide information, guidance and advice to students, staff within the University and to external enquirers and organisations in line with the University’s regulations and the General Data Protection Regulation.
Support core administrative processes using excellent IT and organisational skills to ensure work is completed accurately and efficiently.
Maintain and update student records using University IT systems and databases.
As a member of our Professional staff you will be expected to demonstrate a commitment to the professional behaviours set out in the Sheffield Professional Framework. Please follow this link for further information: Sheffield Professional Framework.
As a member of staff you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible.
Attend relevant departmental meetings (Academic Services and Student Registry staff briefings).
Any other duties, commensurate with the grade of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Criteria

Essential or desirable

Stage(s) assessed at

Experience in a front facing customer facing environment, providing information and guidance.

Essential

Interview

Excellent customer service skills, with experience of responding efficiently and effectively to phone, face-to-face and email enquiries.

Essential

Interview

Excellent communication skills, both written and verbal.

Essential

Interview

Previous experience of data inputting and processing.

Essential

Interview

Proven IT skills, with experience of working with the Microsoft Office Suite (particularly Word and Excel), email and the ability to learn new software.

Essential

Interview

Excellent interpersonal skills and the ability to communicate confidently with people from a variety of backgrounds.

Essential

Interview

Ability to work effectively and flexibly in a team environment, but also able to work independently, in accordance with departmental objectives and team deadlines.

Essential

Interview

Strong organisational skills, with the ability to work well under pressure and to tight deadlines whilst maintaining attention to detail.

Essential

Interview

Knowledge and experience of the use of electronic student records systems (particularly within Higher Education).

Desirable

Interview

An awareness of the importance of the General Data Protection Regulation and handling confidential information.

Desirable

Interview

Further Information

Grade

Grade 3

Salary

£23,742

Work arrangement

Full Time

Duration

1 x Post: 20/07/2026 - 13/11/2026

1 x Post: 20/07/2026 - 02/10/2026

Line manager

Student Fees and Funding Officers, Student Records Assistant, Student Enquiries Advisors

Direct reports

N/A

Our website

https://sheffield.ac.uk/saas/student-administration-academic-affairs

For informal enquiries about this job contact Emily Harlington, Senior Business Support Officer and PA via [email protected]

Closing Date : 14/06/2026

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.

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advisor/administration assistant jobs in sheffield, eng

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Environment Assistant / Business Support Assistant

Customer Service Advisor - Call Centre

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