sales support representative Work, Jobs in sheffield, eng (with Salaries)

Customer Success Administrator
Moov Parcel —Sheffield
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Data entry
Quick apply
3h
Deputy Manager
Iceland —Sheffield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
Quick apply
Inside Sales Representative
CTI UK —Retford
- £30,000 a year
Quick apply
6d
Business Developer
Howdens Joinery Co. —Sheffield
- Sales
- Communication skills
- Employee discount
10d
Graduate Sales Development Representative
Humnize —Sheffield
- £24,000 - £27,000 a year
- Sales
- Customer service
- IT
- Free parking
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Service Specialist
Sherwin-Williams —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Sales Development Representative
AW Safety Management Ltd —Edwinstowe
- £27,000.00 - £63,371.22 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
Quick apply
5d
Pharmacy Technician/ACT
Green Cross Chemists Limited —Sheffield
- £15 an hour
- Part-time
- Customer service
- IT
- In-person
- Employee discount
Quick apply
Product Owner
Corpay —Sheffield
- Full-time
- Hybrid work
- Maintenance
- Presentation skills
- Product management
Sales Development Representative
Synergos Consultancy Ltd —Huddersfield
- From £25,000 a year
- Full-time
- Sales
- English
- IT
- Free parking
Quick apply
1d
Territory Sales Representative
Howdens Joinery Co. —Retford
- Sales
- Communication skills
- Employee discount
Trading Team Manager
B&Q —Worksop
- £30,000 - £33,000 a year
- Part-time
- Employee assistance programme
- Employee discount
1d
Sales Advisor
AD Tyres (Wholesale) Ltd —Chesterfield
- From £28,500 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
3d
Sales Canvasser
Ringtons —Chesterfield
- £25,620 - £35,000 a year
- Part-time
- Microsoft Word
- Customer service
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
2d
Field Sales Representative - TPX
Stoneacre —Chesterfield
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Analyst
Charles River Laboratories —High Peak
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Sales
1d
Inside Sales Advisor - Castleford
Toyota Material Handling Nederland —Castleford
- Microsoft Office
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
7d
Commercial Vehicle Sales Executive
TrustFord —Barnsley
- £23,337.60 a year
- Hotel
- Driving
- Annual leave
- Employee discount
3d

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sales support representative jobs near sheffield, eng

Customer Success Administrator

Moov Parcel
Sheffield

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
3 hours ago

Benefits

Casual dress
On-site parking

Qualifications

Customer service
English
Data entry
Relationship management
SaaS
Account management
Negotiation

Full job description

Customer Success Administrator

Location: Unit 3-4 Parkway Link, Kettlebridge Road, Sheffield, S9 3AJ

Working Pattern: Monday - Friday on site (this role is permanently office based)

Salary: £26,000 - £28,000

Reporting to: Customer Success Manager

Company: Moov Parcel

Role Overview

Moov Parcel is seeking a highly organised and customer-focused Customer Success Administrator to support the full lifecycle of our customer relationships. This role is responsible for maintaining all interaction points with our customers across the business, from onboarding through to ongoing account support, query handling, and issue resolution.

You’ll act as a key point of contact for customers, ensuring a smooth onboarding experience, maintaining strong day-to-day relationships, and delivering timely, effective support throughout the customer lifecycle

The successful candidate will blend high-level administrative precision with strong negotiation and relationship management skills, ensuring our clients receive optimal customer service whilst becoming proficient users of our award-winning Order Management System (OMS), Moov Ninja.

What we’re looking for

A customer-first mindset with a genuine interest in delivering great service
Someone who is reliable, responsive, and takes ownership of their work
A team player who can collaborate effectively across the business
Someone comfortable working in a fast-paced, fully office-based environment

Core Responsibilities

1. Account Onboarding Management

Lead the post-sales journey for new clients, ensuring a smooth transition into the Moov Parcel ecosystem.
Manage the end-to-end account application process, including the collection of necessary documentation and coordinating credit checks.
Liaise with internal finance and sales teams to ensure all compliance and contractual requirements are met.

2. Courier & Logistics Coordination

Act as the lead negotiator with our courier partners to secure efficient and reliable collection windows for clients.
Coordinate with couriers for physical collection setups, troubleshooting any logistical hurdles.
Maintain strong relationships with courier representatives to advocate for our clients' specific needs.

3. Technical Implementation & Training

Configure client accounts within the Moov Ninja software, ensuring all settings are tailored to their specific business model.
Deliver professional, one-on-one training sessions to clients, teaching them how to use Moov Ninja to manage, track, and optimise their dispatch process.
Advise clients on best practices within the OMS to streamline their internal operations.

4. Customer Management

Provide exceptional customer service, managing expectations and timelines throughout the customer lifecycle.
Act as a technical and operational subject matter expert, answering queries with clarity and professional confidence.
Maintain accurate customer records and account information within internal systems
Support account management activities, including regular check-ins and relationship building
Work closely with internal teams to ensure customer needs are met and issues are resolved efficiently
Identify opportunities to improve processes and enhance the overall customer experience
Monitor customer activity and flag risks or opportunities to the wider team

Person Specification

Proven experience in administration, account management, customer service, or logistics coordination.
Demonstrated ability to negotiate effectively with third-party suppliers (e.g., couriers).
Ability to quickly learn the intricacies of SaaS/OMS platforms and translate technical features into user-friendly instructions.
Strong interpersonal skills with a professional telephone manner and excellent written English.
Exceptional accuracy in data entry and documentation management.
A self-starter who can manage multiple accounts and priorities simultaneously without compromising on quality. Comfortable handling customer queries and resolving issues independently

Why Join Moov Parcel?

This is an exciting time to join a business with a clear roadmap for exponential growth. At Moov Parcel, you will be working with award-winning technology and a team dedicated to disrupting the traditional shipping landscape.

As a Customer Success Administrator, you’ll play a central role in managing the full customer lifecycle, from onboarding through to ongoing support and account management giving you real ownership and visibility of your impact.

Working in a collaborative, fully office-based environment, you’ll build strong relationships across the business, develop a broad skill set, and grow alongside a company that’s scaling quickly

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
On-site parking

Work Location: In person

Quick apply

Refine Your Search

sales support representative jobs in sheffield, eng

Customer Success Administrator

Deputy Manager

JUNIOR SALES ADVISOR

Inside Sales Representative

Business Developer

Graduate Sales Development Representative

JUNIOR SALES CONSULTANT

Customer Service Specialist

Sales Development Representative

Pharmacy Technician/ACT

Product Owner

Sales Development Representative

Territory Sales Representative

Trading Team Manager

Sales Advisor

Sales Canvasser

Field Sales Representative - TPX

IT Support Analyst

Inside Sales Advisor - Castleford

Commercial Vehicle Sales Executive

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