Guest experience leader Work, Jobs in Sheffield, Syk (with Salaries)

General Manager
Urban Fresh Burgers & Fries —Sheffield
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
10d
Supervisor
Popeyes UK —Rotherham
- £12.75 - £13.25 an hour
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Floor staff / 721 - The Benjamin Huntsman, Sheffield
J D Wetherspoon plc —Sheffield
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
6d
Bar staff / 721 - The Benjamin Huntsman, Sheffield
J D Wetherspoon plc —Sheffield
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Team Leader
KFC Sheffield - Penistone Road —Hillsborough
- £12.80 an hour
- Full-time
- Restaurant
- Employee discount
Restaurant Manager
Chilled Pubs —Dronfield
- £32,000 - £33,500 a year
- Full-time
- Bar
- Restaurant
13d
Restaurant Manager
Peak Edge Hotel —Chesterfield
- Up to £40,000 a year
- Weekend availability
- Restaurant management
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
General Manager
The Northern Collective —Hathersage
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Store discount
- Employee discount
Quick apply
7d
Team Member
EG On The Move Ltd —Doncaster
- £8.05 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
4d
General Manager
The Tavern Collective —Sheffield
- £37,000 - £40,000 a year
- Full-time
- Administrative experience
- Leadership
- Restaurant
Quick apply
Cocktail Bartender
The Mowbray/Victoria/The Chimney House —Sheffield
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Management
- Free parking
Quick apply
Kitchen staff / 721 - The Benjamin Huntsman, Sheffield
J D Wetherspoon plc —Sheffield
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
Assistant Manager
KFC Sheffield - Meadowhall Shopping Centre —Sheffield
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
Executive Events Host
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Bar Team Leader
The Manor Barn —Rotherham
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Team Leader
KFC —Hillsborough
- £12.80 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Banquet Chef
The Tavern Collective —Sheffield
- £13 - £14 an hour
- Full-time
- Sales
- Restaurant management
- Microsoft Office
Quick apply
Assistant Manager
KFC Rotherham - Fitzwilliam Road —Rotherham
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
1d
Assistant Manager
KFC Sheffield - City Road —Sheffield
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
1d
Assistant Manager
KFC Sheffield Arena - Broughton Lane —Sheffield
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
1d

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General Manager

Urban Fresh Burgers & Fries -
Sheffield

Quick apply

Job details

Full-time | Fixed term contract
£37,000 - £40,000 a year
10 days ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Company events
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Management
Microsoft Office
Personal Licence
Organisational skills
Food Hygiene Certificate
Level 3 Food Hygiene Certificate
Restaurant experience

Full job description

Be Part of Something Big. Be Part of URBAN.

At Urban Fresh Burgers & Fries, we’re not just in the burger business, we’re in the peoplebusiness. We create amazing food, unforgettable moments, and great experiences for our guests and our teams. Our mission is simple: build great teams to deliver great burgers & fries.

As a General Manager, you’ll take full ownership of your restaurant’s performance, lead a passionate team, and deliver the ultimate URBAN experience every day.

Why URBAN?

Working at URBAN is more than just a job. It’s joining a community, shaping a culture, and being part of a fast-growing brand with huge ambition.

The Perks

Unlock Higher Earnings: Step up, take on more, and grow your rewards
Get Your Burger Fix: Generous staff food on shift
Feed the Fam: 25% off when dining with friends and family
Flexible Working Hours: Because life happens, so we keep it flexible where we can.
Birthday Time Off: Celebrate your day, on us
Grow with Us: Clear development pathways and opportunities to progress
Employee of the Month: Recognising those who bring their A-game
Regular Team Events: Socials, celebrations & team-building moments
Seasonal Incentives: Extra rewards throughout the year
Anniversary Awards: Celebrating 5 & 10-year milestones in style

About the Role

As a General Manager at Urban Fresh Burgers & Fries, you are the heartbeat of your restaurant. You’ll create a positive working environment where your team thrives, standards soar, and customers enjoy an incredible URBAN experience at every visit.

You’ll ensure our three core priorities are delivered daily:
Top Quality Food Great Customer Service Exceptional Cleanliness

This is a hands-on leadership role where authenticity, energy, and commitment matter.

Key Responsibilities

Leadership & Culture

Lead with maturity, professionalism, and integrity
Build a high-energy, inclusive, fun working environment
Recruit, develop, and inspire your Burger Masters and shift leaders
Identify and grow future leaders through structured development and coaching
Recognise great performance and address underperformance consistently

Guest Experience

Ensure every guest receives outstanding hospitality
Deliver the URBAN vibe - a social, relaxed, memorable experience
Maintain top-tier food quality, speed of service, and friendliness
Handle guest feedback like a pro, resolving issues with confidence

Operational Excellence

Own all food safety, health & safety, and hygiene compliance
Oversee daily due diligence, checklists, and operational paperwork
Maintain pristine cleanliness and ensure high maintenance standards
Ensure consistent execution of food preparation using URBAN standards
Maintain training, monitoring, and coaching in all operational areas

Financial & Commercial Responsibilities

Take full ownership of restaurant KPIs - sales, labour, waste & costs
Deliver accurate cashing-up and financial reporting
Drive sales growth through high standards and smart planning
Collaborate closely with senior management to optimise your restaurant

What We’re Looking For - Experience & Skills

Minimum 2 years of management experience (QSR or fast-paced hospitality preferred)
Strong, commercially aware leader capable of driving performance
Passionate about serving great food
Customer-obsessed and team-focused
Skilled in operational best practice and maintaining standards
Confident in managing maintenance and overall site presentation
Excellent people skills with a passion for developing teams
Strong organisational skills, self-motivation, and attention to detail
Competent with Microsoft Office (Word & Excel)

Preferred (Not Essential)

Level 3 Food Safety & Hygiene
Personal Alcohol Licence
First Aid at Work

Who You Are?

Authentic. Entrepreneurial. Fun. Service-minded.

You bring energy, passion, and a desire to create shared moments, whether for families, friends, colleagues, or your own team.

At URBAN, we celebrate individuality. We’re proud to be an inclusive workplace and an equal opportunity employer.

Ready to Join the Burger Masters?

If you’re ready to lead a vibrant team, deliver amazing food, and grow with a fast-expanding brand—drop us a line and start your URBAN journey.

Job Types: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Work Location: In person

Pay: £37,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

guest experience leader jobs in sheffield, syk

General Manager

Supervisor

Floor staff / 721 - The Benjamin Huntsman, Sheffield

Bar staff / 721 - The Benjamin Huntsman, Sheffield

Team Leader

Restaurant Manager

Restaurant Manager

General Manager

Team Member

General Manager

Cocktail Bartender

Kitchen staff / 721 - The Benjamin Huntsman, Sheffield

Assistant Manager

Executive Events Host

Bar Team Leader

Team Leader

Banquet Chef

Assistant Manager

Assistant Manager

Assistant Manager

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