Guest experience manager Work, Jobs in Sheffield, Syk (with Salaries)

General Manager
Urban Fresh Burgers & Fries —Sheffield
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Store discount
Quick apply
4d
Full Time Cinema Manager
The Frame Sheffield —Sheffield
- £21,840 - £36,400 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Employee discount
Quick apply
17h
Estate Agent
The Property Experts —Sheffield
- £8,400 a month
- Remote
- Sales
- Administrative experience
Caravan Park Manager Pair
The Devonshire Group —Baslow
- Up to £55,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
1d
Room Bookings Officer
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- School
- Annual leave
- Employee discount
7d
Campaigns Manager
Weston Park Cancer Charity —Sheffield
- £32,889 - £38,978 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Marketing
- Annual leave
- Work from home
Quick apply
14d
Assistant Manager
FB Sheffield Arena —Sheffield
- £30,000 - £33,084 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
6d
Live-in Or Live Out General Manager
The Bulls Head Marple —Marple
- £36,000 - £43,000 a year
- Hospitality
- Bar
- Management
- Flexitime
- Employee discount
Quick apply
General Manager
The Tavern Collective —Sheffield
- £37,000 - £40,000 a year
- Full-time
- Administrative experience
- Leadership
- Restaurant
Quick apply
Deputy Manager
Turtle Bay —Sheffield
- Full-time
- Bar
- Relocation assistance
- Employee assistance programme
Quick apply
Assistant Manager
The Wildcard Bar & Grill —Sheffield
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Bar
- Casual dining restaurant
Quick apply
8d
Hotel Receptionist
Mercure Sheffield Parkway —Rotherham
- £12.71 an hour
- Part-time
- Bar
- English
- Hotel
Quick apply
6d
General Manager - Live in
Castle —Castleton
- Up to £55,000 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
4d
Reception Manager
Hellaby Hall Hotel —Rotherham
- £28,500 - £32,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Data entry
Quick apply
7d
Assistant Manager
Browns Sheffield —Sheffield
- £35,000 a year
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Executive Events Host
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Assistant Manager
BarBurrito - Sheffield Meadowhall —Sheffield
- £31,590 - £34,257 a year
- Full-time
- Restaurant
- Communication skills
- Employee discount
Quick apply
Assistant Restaurant General Manager
KFC —Sheffield
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
General Manager
Marston's Pubs —Wath upon Dearne
- £37,000 - £48,000 a year
- Bar
Quick apply
Front of House Shift Manager
Mowgli Street Food —Sheffield
- £13.50 an hour
- Full-time
- Restaurant
- School
- Annual leave
Quick apply
11d

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General Manager

Urban Fresh Burgers & Fries -
Sheffield

Quick apply

Job details

Full-time | Fixed term contract
£37,000 - £40,000 a year
4 days ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Company events
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Management
Microsoft Office
Personal Licence
Organisational skills
Food Hygiene Certificate
Level 3 Food Hygiene Certificate
Restaurant experience

Full job description

Be Part of Something Big. Be Part of URBAN.

At Urban Fresh Burgers & Fries, we’re not just in the burger business, we’re in the peoplebusiness. We create amazing food, unforgettable moments, and great experiences for our guests and our teams. Our mission is simple: build great teams to deliver great burgers & fries.

As a General Manager, you’ll take full ownership of your restaurant’s performance, lead a passionate team, and deliver the ultimate URBAN experience every day.

Why URBAN?

Working at URBAN is more than just a job. It’s joining a community, shaping a culture, and being part of a fast-growing brand with huge ambition.

The Perks

Unlock Higher Earnings: Step up, take on more, and grow your rewards
Get Your Burger Fix: Generous staff food on shift
Feed the Fam: 25% off when dining with friends and family
Flexible Working Hours: Because life happens, so we keep it flexible where we can.
Birthday Time Off: Celebrate your day, on us
Grow with Us: Clear development pathways and opportunities to progress
Employee of the Month: Recognising those who bring their A-game
Regular Team Events: Socials, celebrations & team-building moments
Seasonal Incentives: Extra rewards throughout the year
Anniversary Awards: Celebrating 5 & 10-year milestones in style

About the Role

As a General Manager at Urban Fresh Burgers & Fries, you are the heartbeat of your restaurant. You’ll create a positive working environment where your team thrives, standards soar, and customers enjoy an incredible URBAN experience at every visit.

You’ll ensure our three core priorities are delivered daily:
Top Quality Food Great Customer Service Exceptional Cleanliness

This is a hands-on leadership role where authenticity, energy, and commitment matter.

Key Responsibilities

Leadership & Culture

Lead with maturity, professionalism, and integrity
Build a high-energy, inclusive, fun working environment
Recruit, develop, and inspire your Burger Masters and shift leaders
Identify and grow future leaders through structured development and coaching
Recognise great performance and address underperformance consistently

Guest Experience

Ensure every guest receives outstanding hospitality
Deliver the URBAN vibe - a social, relaxed, memorable experience
Maintain top-tier food quality, speed of service, and friendliness
Handle guest feedback like a pro, resolving issues with confidence

Operational Excellence

Own all food safety, health & safety, and hygiene compliance
Oversee daily due diligence, checklists, and operational paperwork
Maintain pristine cleanliness and ensure high maintenance standards
Ensure consistent execution of food preparation using URBAN standards
Maintain training, monitoring, and coaching in all operational areas

Financial & Commercial Responsibilities

Take full ownership of restaurant KPIs - sales, labour, waste & costs
Deliver accurate cashing-up and financial reporting
Drive sales growth through high standards and smart planning
Collaborate closely with senior management to optimise your restaurant

What We’re Looking For - Experience & Skills

Minimum 2 years of management experience (QSR or fast-paced hospitality preferred)
Strong, commercially aware leader capable of driving performance
Passionate about serving great food
Customer-obsessed and team-focused
Skilled in operational best practice and maintaining standards
Confident in managing maintenance and overall site presentation
Excellent people skills with a passion for developing teams
Strong organisational skills, self-motivation, and attention to detail
Competent with Microsoft Office (Word & Excel)

Preferred (Not Essential)

Level 3 Food Safety & Hygiene
Personal Alcohol Licence
First Aid at Work

Who You Are?

Authentic. Entrepreneurial. Fun. Service-minded.

You bring energy, passion, and a desire to create shared moments, whether for families, friends, colleagues, or your own team.

At URBAN, we celebrate individuality. We’re proud to be an inclusive workplace and an equal opportunity employer.

Ready to Join the Burger Masters?

If you’re ready to lead a vibrant team, deliver amazing food, and grow with a fast-expanding brand—drop us a line and start your URBAN journey.

Job Types: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Sick pay
Store discount

Work Location: In person

Pay: £37,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in sheffield, syk

General Manager

Full Time Cinema Manager

Estate Agent

Caravan Park Manager Pair

Room Bookings Officer

Campaigns Manager

Assistant Manager

Live-in Or Live Out General Manager

General Manager

Deputy Manager

Assistant Manager

Hotel Receptionist

General Manager - Live in

Reception Manager

Assistant Manager

Executive Events Host

Assistant Manager

Assistant Restaurant General Manager

General Manager

Front of House Shift Manager

I want to receive the latest job alerts for guest experience manager in sheffield, syk

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