performance manager Work, Jobs in sheffield, syk (with Salaries)

Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
13d
Change Manager (Chesterfield & Spalding)
Gist Limited —Chesterfield
- Up to £55,000 a year
- Full-time
- Project management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
8d
Bench General Manager
Popeyes UK —Sheffield
- £37,000 - £44,000 a year
- Full-time
- Management
- Leadership
- Restaurant
- Paid training
- Employee discount
Quick apply
Operations Manager - Bershka Sheffield
INDITEX —Sheffield
- Full-time
- Employee discount
Quick apply
14d
Operations Manager
Sheffield Occupational Health Advisory Service —Sheffield
- £15.71 - £16.50 an hour
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Sick pay
Quick apply
6d
General Manager
GAP Group —Sheffield
- Full-time
- Business development
- Leadership
Deputy Manager
Iceland —Sheffield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
6d
Operations Support Manager
CitySprint —Rotherham
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
1d
Social Value Manager
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
8d
Communications and Events Officer
St Lukes Hospice —Sheffield
- £36,000 a year
- Part-time
- Organisational skills
- Communication skills
5d
Student Engagement & Partnerships Lead
UniHomes —Sheffield
- £30,000 - £35,000 a year
- Full-time
- University
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Facilities Manager
VINCI Facilities UK —Sheffield
- Full-time
- School
Quick apply
14d
Deputy Manager
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- Part-time
22h
Project Manager - Sheffield
Construo —Sheffield
- £45,500 - £52,500 a year
- Full-time
- Project management
- Construction
- Free parking
- Employee assistance programme
Bershka Sheffield Deputy Manager
INDITEX —Sheffield
- Full-time
- Leadership
Quick apply
1d
Practice Manager
mydentist —Sheffield
- Full-time
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Sheffield
- £8,400 a month
- Remote
- Sales
- Administrative experience
Graduate Management Trainee - Sheffield
Enterprise Mobility —Sheffield
- Full-time
- Sales
- Customer service
- Bachelor's degree
Agile Delivery Manager
Tes Global —Sheffield
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
5d
Manufacturing Director - Sheffield
Mondelēz International —Sheffield
- Full-time
- Maintenance
- Project management
- Leadership

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Customer Delivery Manager

Computacenter -
Sheffield

Apply Now

Job details

13 days ago

Qualifications

Analysis skills
ITIL
IT
Leadership

Full job description

Location: UK - Sheffield | Job-ID: 218528 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

Life on the team

Our Delivery Leadership team is the central point of contact for customers into Group Delivery, ensuring high-quality service and a consistently strong customer experience.

You’ll join a supportive and collaborative team, working on a complex and very high-profile account. This is a fast-paced environment where service performance and customer outcomes really matter, with clear opportunities to develop and progress your career.

What you’ll do

As a Customer Delivery Manager, you’ll be responsible for delivering services into one of our large and complex customer accounts.

You’ll take ownership of service performance, ensuring delivery meets contractual, financial and customer satisfaction targets. Working within a matrix model, you’ll coordinate and influence delivery teams and partners to maintain quality, manage risk and drive continual improvement.

On a day to day basis this looks like:

Take ownership of key ITIL processes including Problem, Change, Knowledge Management and Customer Satisfaction (NPS).
Use data and insight to identify trends, risks and improvement opportunities.
Act as a key point of contact for customer stakeholders, ensuring we remain responsive and deliver measurable value.
Work with globally distributed teams service teams.
Lead through influence in a matrix environment, taking accountability for outcomes.

What you’ll need

Experience:

Experience in IT service management or operational leadership, such as service desk, team leader or similar roles.
Experience managing performance, stakeholders or service delivery environments.

Skills and behaviours:

A strong governance mindset with the ability to oversee and improve services through others.
Strong analytical and problem-solving skills.
Ability to work independently, manage priorities and take ownership of outcomes.
Confident stakeholder engagement and influencing skills.
Resilient and comfortable working in a fast-paced, high-demand environment.

Desirable:

ITIL knowledge or certification.
Experience with ServiceNow or similar ITSM tools.
Experience working in large or complex service environments.

About us

We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

We’re a place where you can belong

With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we’d love to hear from you!

Apply Now

Refine Your Search

performance manager jobs in sheffield, syk

Customer Delivery Manager

Change Manager (Chesterfield & Spalding)

Bench General Manager

Operations Manager - Bershka Sheffield

Operations Manager

General Manager

Deputy Manager

Operations Support Manager

Social Value Manager

Communications and Events Officer

Student Engagement & Partnerships Lead

Facilities Manager

Deputy Manager

Project Manager - Sheffield

Bershka Sheffield Deputy Manager

Practice Manager

Estate Agent

Graduate Management Trainee - Sheffield

Agile Delivery Manager

Manufacturing Director - Sheffield

I want to receive the latest job alerts for performance manager in sheffield, syk

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