technical support agent Work, Jobs in sheffield, syk (with Salaries)

Customer Service Advisor
Air Liquide —Sheffield
- Full-time
- Communication skills
Engineer
Amey Ltd —Sheffield
- Annual leave
Quick apply
7d
AI & Automation Analyst
The Rank Group —Sheffield
- Analysis skills
- APIs
- AI
- Flexible schedule
- Life insurance
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
13d
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
2d
Property Paralegal
Mallory Pryce —Doncaster
- Hybrid work
- Administrative experience
- Organisational skills
Quick apply
Salesforce Implementation Specialist
UniHomes —Sheffield
- £60,000 - £75,000 a year
- Full-time
- Salesforce
- AWS
- AI
- Employee discount
- Referral programme
Quick apply
2d
Customer Service Specialist
Sherwin-Williams —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
Key Account Manager
J.S.O Fire Safety Consultants —Beighton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
Quick apply
5h
Software Developer
M.A.C. Solutions (UK) Ltd —Chesterfield
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- Master's degree
- SQL
- Free parking
- Store discount
Quick apply
3h
Legal Advisor
Fidler & Pepper Ltd —Mansfield
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Project Manager
WSP —Sheffield
- Part-time
- Hybrid work
- Project management
- Contracts
- AI
- Flexitime
- Work from home
Quantity Surveyor
WSP —Sheffield
- Part-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Flexitime
- Work from home
Residential Conveyancer
Mallory Pryce —Huddersfield
- Hybrid work
- Organisational skills
Quick apply
Cost Audit Manager
Bellrock Property and Facilities Management —Wakefield
- Hybrid work
- Microsoft Excel
- Maintenance
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply

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Customer Service Advisor

Air Liquide -
Sheffield

Apply Now

Job details

Full-time

Qualifications

Technical support
Communication skills

Full job description

Delivering Gas Solutions To The British Industry.

Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.

For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day.

We pride ourselves on offering a responsive, high quality and local service.

How will you CONTRIBUTE and GROW?

We are looking for a Customer Service Advisor to join our team who will answer customer enquiries and resolve customer issues in an efficient and timely manner.

Handles requests from customers in a local site/depot or branch environment. Includes new account and pricing set up, order entry and queries and internal communication with operations and sales teams
Raises manual notes for permitted scenarios and updates Manual Log
Raises credit notes adhering to the credit note request procedure
Takes payments from customers and reconciles banking for gas and equipment
Calculates commission payments to agents and makes adjustments to cylinder holdings
Completes manual template to create Proforma Invoices as required
Provides rapid resolution to issues and assesses when a contact requires escalation or referral to an expert
Develops and maintains knowledge of products, services and systems as required
Identifies sales opportunities for referral to the sales team
Develops strong long term relationships with customers and agents to fully understand their needs
Provides proactive service to select customers based on outbound contact
Manages work within KPI / target framework to optimise customer experience and productivity
Process cash and card payments over the counter securely and responsibly
Take initiative by informing regular customers of new products or services and price changes
Listen to and resolve customers' complaints regarding products or services
Answer customers' questions about merchandise and advise customers on merchandise selection
Be instrumental in accurate and timely stock counts

Are you a MATCH?

Confident and clear communication skills across all contact channels
Capable of prioritising workload and solving problems
Able to remain focused in a busy telephone environment
Willingness to learn about industry, products, customer and agent requirements

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Apply Now

Refine Your Search

technical support agent jobs in sheffield, syk

Customer Service Advisor

Engineer

AI & Automation Analyst

JUNIOR SALES ADVISOR

Customer Support Agent

Lead Salesforce Implementation Specialist

Property Paralegal

Salesforce Implementation Specialist

Customer Service Specialist

Key Account Manager

Software Developer

Legal Advisor

JUNIOR SALES CONSULTANT

Project Manager

Quantity Surveyor

Residential Conveyancer

Cost Audit Manager

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