Welfare officer Work, Jobs in Sheffield (with Salaries)

Neighbourhood Officer
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Customer service
- Communication skills
Attendance & Welfare Officer
The Featherstone Academy —Pontefract
- £29,283 - £32,128 a year
- Full-time
- In-person
- Communication skills
- School
Quick apply
5d
Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £15,905.73 - £16,703.33 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Wellbeing Officer (CDC)
Doncaster City Council —Doncaster
- £28,598 - £31,537 a year
- Part-time
- Employee discount
6d
Rotherham Information Officer
Rotherham Metropolitan Borough Council —Rotherham
- £32,061 - £34,434 a year
- Full-time
Policy Officer
Sheffield City Council —Sheffield
- £33,143 - £37,280 a year
- Temporary
- Analysis skills
9d
HEART Responder x 4 posts (CDC)
Doncaster City Council —Doncaster
- £26,403 - £27,255 a year
- Part-time
- Employee discount
Environmental Protection District Officer
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
- Hybrid work
- Communication skills
12d
Project Officer
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
- Temporary
- Travel
- Communication skills
5d
Bridge Coordinator - Student Support
Outwood Grange Academies Trust —Chesterfield
- £23,527.91 - £24,302.90 a year
- Part-time
- School
- Free parking
- Employee assistance programme
12d
Senior Housing Officer (known as Neighbourhood Services Manager) - Part Time, 28.5 hours per week
Great Places Housing Association —Sheffield
- £28,334 - £29,824 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
13d
Facilities Officer
Sheffield City Council —Sheffield
- £33,143 - £37,280 a year
- AutoCAD
Exams and Assessment Officer
Outwood Grange Academies Trust —Chesterfield
- £28,598 - £29,540 a year
- Full-time
- School
- Free parking
- Employee assistance programme
1d
Reablement Officer (CDC)
Doncaster City Council —Doncaster
- £25,584 a year
- Part-time
- English
- Care plans
- Employee discount
8d
Assistant Officer – Home Ownership Service
Sheffield City Council —Sheffield
- £26,403 - £28,598 a year
- Microsoft Excel
- Administrative experience
- Organisational skills
5d
Rothercare Response Officer
Rotherham Metropolitan Borough Council —Rotherham
- £26,824 - £28,142 a year
- Part-time
5h
City Centre Safer Communities Neighbourhood Officer (CDC)
Doncaster City Council —Doncaster
- £28,598 - £31,537 a year
- Weekend availability
- English
- Communication skills
- Employee discount
Exams & Cover Officer
E-ACT Parkwood Academy —Sheffield
- £29,405.00 - £33,629.43 a year
- Communication skills
- School
- Annual leave
- Employee assistance programme
9d
Planning Conditions & Projects Officer (CDC)
Doncaster City Council —Doncaster
- £40,778 - £45,092 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
Enablement Liaison Officer x2
Rotherham Metropolitan Borough Council —Rotherham
- £28,598 - £31,022 a year
- Weekend availability
- Travel
- Care plans
13d

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Neighbourhood Officer

Sheffield City Council -
Sheffield

Apply Now

Job details

Permanent
£30,024 - £32,597 a year

Qualifications

Customer service
Communication skills

Full job description

Job description

We are recruiting Neighbourhood Officers to work as part of Sheffield City Council’s Housing and Neighbourhood Service. These posts are based across the City and this will be discussed with you if you are successful in your application.

This is an exciting opportunity and we’re looking for enthusiastic and motivated individuals who have experience of and enjoy working with people and delivering excellent customer service. Experience in housing management would be beneficial but is not essential.

Neighbourhood Officers perform a key role in delivering service to the residents of Sheffield. They are front line staff who work on a patch-based approach to manage council housing tenancies. It’s a very varied role which often requires lots of partnership working and thinking outside the box to help support some of Sheffield’s most vulnerable residents.

No two days are usually the same for a Neighbourhood Officer! They manage their own calendars to prioritise their workload and book appointments with customers. They visit a variety of customers in their homes, including proactive tenancy visits, which most customers receive annually, and reactive visits to manage issues such as anti-social behaviour, untidy gardens or hoarding.

A typical visit might be:

Speaking to someone who wants to report anti-social behaviour such as noise nuisance or threats of violence
To speak to a tenant accused of causing anti-social behaviour, discuss the allegations against them and warn them about the risk of breaching their tenancy conditions.
To give advice on rehousing to another property if they want to move.
To talk about what support someone might need and submit an appropriate referral.
To discuss other breaches of tenancy conditions such as an overgrown and untidy garden, because their home is hoarded or is in an unacceptable condition which causes nuisance to other residents, such as smells or vermin.
Some visits are urgent emergency visits such as to organise a lock change after the Police have forced entry or to carry out a welfare check where there are concerns for a tenant who cannot be contacted.

Neighbourhood Officers also spend time in the office most days. They work in teams to support each other and cover a duty rota for the customer access point. They keep accurate records of all customer interactions and manage their own time to ensure cases are progressed in a timely manner as well as attend a variety of professional meetings to contribute to both individual customer issues and wider neighbourhood concerns.

They engage with a variety of customers and are often a key professional involved with some of Sheffield’s most vulnerable residents. They sometimes work in partnership with multiple agencies including the Police, Social Care, Mental Health Services, Youth workers and drug and alcohol services, with the primary aim of ensuring tenants have access to any support they might need to maintain their tenancy whilst balancing this with using procedures to enforce tenancy conditions when necessary.

If you are an organised and motivated individual with excellent communication and literacy skills and would like to join us in making a positive contribution to the lives of Sheffield residents by helping to create neighbourhoods where people want to live, then we would love to hear from you.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.

Job details

Job reference

REQ004421

Date posted

06/07/2026

Application closing date

26/07/2026

Location

Sheffield

Salary

Grade 5 £30,024 to £32,597

Package

10 Permanent roles

Contractual hours

Basis

Full Time

Job category/type

Housing

Apply Now

Refine Your Search

welfare officer jobs in sheffield

Neighbourhood Officer

Attendance & Welfare Officer

Tenancy Sustainment Officer

Wellbeing Officer (CDC)

Rotherham Information Officer

Policy Officer

HEART Responder x 4 posts (CDC)

Environmental Protection District Officer

Project Officer

Bridge Coordinator - Student Support

Senior Housing Officer (known as Neighbourhood Services Manager) - Part Time, 28.5 hours per week

Facilities Officer

Exams and Assessment Officer

Reablement Officer (CDC)

Assistant Officer – Home Ownership Service

Rothercare Response Officer

City Centre Safer Communities Neighbourhood Officer (CDC)

Exams & Cover Officer

Planning Conditions & Projects Officer (CDC)

Enablement Liaison Officer x2

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