Operational excellence lead Work, Jobs in Shefford, Bdf (with Salaries)

Operational Excellence Lead
Jensten Group —Huntingdon
- Remote
- Customer service
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
2d
Operational Excellence Manager – Europe
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Analysis skills
- Warehouse experience
Quick apply
Sales Excellence Lead
untypical —Bedford
- Sales
- Driving
- Travel
- Employee assistance programme
Deputy Operations Manager
Dep Ops —Bletchley
- £43,168 - £45,449 a year
- Weekend availability
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Safety & Compliance Manager – Post Holder
Brinkley Aerospace —Biggleswade
- Monday to Friday
- Data analysis skills
- Analysis skills
- Travel
Quick apply
Head of Centre of Excellence - Tenancy
Peabody —Dunstable
5d
Catering Operations Director
Aramark —Hatfield
- £60,000 a year
- Management
- Leadership
- Annual leave
- Employee assistance programme
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
The Operational Lead, Group Legal & Compliance (GLC)
Computacenter —Hatfield
- Organisational skills
- Communication skills
Regional Manufacturing Excellence Lead
Ball Corporation —Luton
- £47,250 - £78,750 a year
- Microsoft Powerpoint
- Microsoft Excel
- Computer literacy
Quick apply
Senior Client Operations Manager
PayByPhone —Hatfield
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Warehouse Manager - Live Events Industry
IPS —Bletchley and Fenny Stratford
- £50,000 - £55,000 a year
- Weekend availability
- Management
- First Aid Certification
- IT
- Free parking
- Life insurance
Quick apply
6d
Head of Supply Chain
ACO Technologies plc —Shefford
- Call to connect
- Leadership
- Communication skills
- Employee assistance programme
Regional Manager
Caprinos pizza limited —Milton Keynes
- £40,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
2d
Regional SHE Performance and Culture Partner - Anglia and Eastern
untypical —Bedford
- Public speaking
- Employee assistance programme
5d
Operations Manager
Mitsubishi Electric —Hatfield
- Up to £64,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
14d
Academy Trainer
Dominos —Milton Keynes
- Full-time
- Microsoft Office
- Travel
- Communication skills
Store Director – Premium food concept store (Cambridge, UK)
The Secret Sanctum Ltd —Cambridge
- £35,000 - £45,000 a year
- Full-time
- Merchandising
- Restaurant management
- In-person
Quick apply
3d
Food & Beverage Manager
Champneys Henlow —Henlow
- £36,000 a year
- Full-time
- Hotel
- Resort
- Free parking
- Annual leave
Quick apply
14d
Executive Director, Customer Services
CHS Group —Cambridge
- £102,500 a year
- Full-time
- Communication skills
14d

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Operational Excellence Lead

Jensten Group -
Huntingdon

Quick apply

Job details

2 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Leadership

Full job description

We’re looking for an exceptional Operational Excellence Lead to head our broking operations function and drive commercial performance, operational efficiency, and client service delivery across our Retail division.

Reporting directly to the Group Operations Director, you will be at the heart of our drive to optimise people and technology to deliver excellence in customer service in the most efficient ways possible.

You will lead a multidisciplinary team — responsible for Regional Operations Managers and Quality Assurance — ensuring a consistent, data driven, and performance focused approach across our broking operations.

This role is remote, with travel required across our regional offices

What You’ll Be Doing:

Leading the operational excellence strategy to uplift commercial performance, EBITDA margin, and operational efficiency.
Championing customer service delivery and outcomes, tracked through metrics and KPIs.
Driving data‑led decision making, ensuring insight, KPIs and reporting inform business actions.
Overseeing the Quality Assurance function to ensure consistent, compliant trading behaviours.
Delivering continuous improvement across trading processes, including through use of AI and automation to create a step-change in our growth capability.
Partnering with senior stakeholders across Retail Broking, Operations, Compliance, L&D and Integration to ensure the best possible outcomes for our clients
Providing leadership, coaching and development to a remote team.

What We’re Looking For:

As our Operational Excellence Lead, you’re a supportive but focused people manager who knows how to get the best from your team. You have a clear vision for what operational excellence means to our trading teams, and use data and insight to guide decisions, solve problems and improve trading processes. You’re comfortable working with colleagues at all levels in the organisation, offering clear direction and helping your team stay accountable. Above all, you care about making practical improvements that strengthen performance and support the business.

You’ll ideally have:

Demonstrable experience of driving process and customer service improvements in a broking or trading‑focused insurance environment.
Strong people leadership skills, with experience managing remote teams.
Proven ability to influence stakeholders at all levels, including senior leaders.
Strong operational and change management awareness and the ability to measure the benefits of improvements.
Experience using Acturis (nice to have).

Rewards & Benefits:

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

Competitive salary with an annual pay review and bonus scheme
27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays
Auto enrolment into our excellent pension scheme (5% employer matched contribution)
Flex-benefits- A range of flexible benefits to choose from, that are most important to you
Group Life Assurance cover
3 months Maternity, Paternity & Adoption leave all fully paid
Professional qualification study support relevant to your role and career
Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
Holiday purchase scheme- up to 5 days annually

About Jensten Group

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Operating through six specialist divisions — Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting — we deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ around 1,000 colleagues across 35 locations and support 85 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.

#LI-LP1

Quick apply

Refine Your Search

operational excellence lead jobs in shefford, bdf

Operational Excellence Lead

Operational Excellence Manager – Europe

Sales Excellence Lead

Deputy Operations Manager

Safety & Compliance Manager – Post Holder

Head of Centre of Excellence - Tenancy

Catering Operations Director

Store Manager

The Operational Lead, Group Legal & Compliance (GLC)

Regional Manufacturing Excellence Lead

Senior Client Operations Manager

Warehouse Manager - Live Events Industry

Head of Supply Chain

Regional Manager

Regional SHE Performance and Culture Partner - Anglia and Eastern

Operations Manager

Academy Trainer

Store Director – Premium food concept store (Cambridge, UK)

Food & Beverage Manager

Executive Director, Customer Services

I want to receive the latest job alerts for operational excellence lead in shefford, bdf

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