Customer specialist Work, Jobs in Shenley (with Salaries)

Office Admin
Property and Building Repairs Limited —London
- £2,700 - £3,100 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
11h
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
12d
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d
Customer Service Agent
DNA Payments —London
- Full-time
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Watford
- Temporary
- Customer service
Sales Assistant - UNIQLO White City
UNIQLO —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
5d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
8d
Customer Support Specialist
ZELP —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
Quick apply
8d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Receptionist
Lantern Recovery Specialists PLC —Potters Bar
- £27,834.90 a year
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
2d
Sales - Sales Advisor - UK
New Look —St Albans
- Part-time
- Microsoft Word
4d
Customer Marketing Specialist
Medtronic —Watford
- £54,400 - £81,600 a year
- Full-time
- Remote
- Sales
- Project management
- Travel
6d
Lettings Administrator
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Ward Hostess/Host
Medirest —Barnet
- £12.92 an hour
- Weekends only
- Hotel
9d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring

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Office Admin

Property and Building Repairs Limited
London

Quick apply

Job details

Full-time
£2,700 - £3,100 a month
11 hours ago

Benefits

Annual leave

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Communication skills

Full job description

About Us

Property and Building Repairs Limited is a specialist property maintenance and construction company working throughout London. We provide reactive repairs, planned maintenance, leak detection, roofing, drainage, paving, decorating, fire safety works, window repairs, investigations, and general building maintenance for managing agents, freeholders, commercial clients, and residential developments.

Due to continued growth, we are looking for an organised, proactive, and highly motivated Office Administrator / Construction Coordinator to join our team.

You will be working from our office in Potters Bar, EN6.

The Role

This is a fast-paced role where you will be responsible for coordinating jobs from start to finish, ensuring engineers and contractors have all necessary information, maintaining excellent communication with clients and residents, and assisting with administration and reporting.

You will be the link between our clients, residents, surveyors, and office team.

Working Hours are 08.30am to 05.00pm - Monday to Friday

28 days annual leave (8 bank holidays + 20 days of your choice)

Key Responsibilities

Job Management & Scheduling

Monitor and manage incoming work orders through Dwellant and other client portals.
Review new instructions and allocate works accordingly.
Create and maintain job files.
Schedule engineers, surveyors, and contractors.
Monitor outstanding jobs and ensure deadlines are met.
Chase updates from site teams throughout the day.
Ensure emergency works are prioritised and attended promptly.

Resident Liaison

Contact leaseholders, tenants, and residents to arrange access appointments.
Coordinate access for surveys, investigations, repairs, and inspections.
Issue appointment confirmations and reminders.
Handle resident enquiries professionally and efficiently.
Maintain records of all communications.

Site Team Coordination

Issue work instructions to engineers and site operatives.
Send photographs, reports, specifications, and client instructions to site staff.
Ensure operatives have all required information before attending site.
Monitor progress of works throughout the day.
Escalate issues to management where necessary.

Email & Client Management

Manage multiple company email inboxes.
Respond to client enquiries.
Liaise with managing agents, surveyors, residents, suppliers, and contractors.
Follow up on outstanding information and approvals.
Maintain professional communication at all times.

Reports, Quotations & Invoicing

Prepare job reports using photographs and site information provided by engineers.
Compile quotations for construction and maintenance works.
Raise invoices accurately and promptly.
Upload reports and quotations to client portals.
Maintain records of completed works.
Assist with tender submissions and project documentation.

Administration Duties

Maintain company databases and records.
Update spreadsheets and job tracking systems.
Organise photographs, reports, certificates, and completion documents.
Assist with document preparation including RAMS, permits, notices, and compliance paperwork.
Ensure all files are stored correctly and can be retrieved easily.

Preferred Experience

The ideal candidate will have experience in one or more of the following:

Property Management
Construction Administration
Building Maintenance
Facilities Management
Repairs & Maintenance Coordination
Dwellant Portal
Microsoft Office (Word, Excel, Outlook)
Preparing quotations and invoices
Customer service and resident liaison

Personal Qualities

Highly organised
Excellent telephone manner
Strong written and verbal communication skills
Able to work under pressure
Excellent attention to detail
Able to prioritise workload effectively
Self-motivated and proactive
Professional and confident when dealing with clients and residents

What You'll Be Dealing With

You will regularly coordinate works including:

Leak detection investigations
Roofing repairs
Drainage works
Window repairs and replacements
Fire safety works
Decorating and making-good works
External paving and hard landscaping repairs
Emergency call-outs
Block management maintenance works
Building inspections and surveys

Career Progression

This role offers excellent progression opportunities into:

Senior Construction Coordinator
Office Manager
Contracts Administrator
Project Coordinator
Operations Manager

The successful candidate will become a key part of the business and play a major role in the day-to-day running and growth of the company.

Applications Close on 26th of June 2026

Pay: £2,700.00-£3,100.00 per month

Work Location: In person

Quick apply

Refine Your Search

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Receptionist

Sales - Sales Advisor - UK

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Customer Operations Specialist

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Ward Hostess/Host

Client Engagement Manager

I want to receive the latest job alerts for customer specialist in shenley

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