Hardware engineer i Work, Jobs in Shenley Church End, Bkm (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
12d
Robot programming & commissioning engineer
LCM Engineering & Consultancy —Bedford
- £48,000 - £54,000 a year
- Full-time
- AutoCAD
- Schematics
- Programmable logic controllers
Quick apply
Technical Engineer
Teletrac Navman —Milton Keynes
- Hybrid work
- Up to 50% travel
- Travel
- IT
- Annual leave
- Life insurance
12d
Level 2 Service Desk Engineer
Advania —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
2d
Audio Plugin Engineer
Marshall Group —Milton Keynes
- Hybrid work
- C++
- Software development
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Principal Hardware Engineer I
CesiumAstro —Milton Keynes
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
12d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
12d
Graduate Embedded Software Engineer
Racelogic —Buckingham
- Engineering
- C++
- Bachelor's degree
- Annual leave
Quick apply
1d
Machine Learning DSP Engineer
Marshall Group —Milton Keynes
- Hybrid work
- C++
- Machine learning
- AI
FPGA Engineer I
CesiumAstro —Milton Keynes
- Full-time
- Computer Science
- Engineering
- System design
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Field Application Engineer
Racelogic —Buckingham
- Overtime
- Driving
- Travel
- Communication skills
- Annual leave
Quick apply
1d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- AutoCAD
- Engineering
- Electrical Engineering
Hardware Design Engineer
AMETEK, Inc. —Silverstone
- Engineering
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Senior Electronics Design Engineer
Marshall Group —Milton Keynes
- Hybrid work
- Organisational skills
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
5d
Network Deployment Engineer
Thrive —Luton
- Full-time
- Bachelor's degree
- No degree
- Computer networking
Quick apply
3d

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hardware engineer i jobs near shenley church end, bkm

Service Desk Engineer

Advania -
Milton Keynes

Apply Now

Job details

£26,000 - £28,000 a year
12 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

hardware engineer i jobs in shenley church end, bkm

Service Desk Engineer

Robot programming & commissioning engineer

Technical Engineer

Level 2 Service Desk Engineer

Audio Plugin Engineer

Technical Support Center Engineer

Principal Hardware Engineer I

IT 2nd Line Support Engineer

On-Site 1st/2nd Line Support Technician

Graduate Embedded Software Engineer

Machine Learning DSP Engineer

FPGA Engineer I

Technical Support Engineer

Field Application Engineer

IT Support Contract

Electrical Software Support Engineer

Hardware Design Engineer

Senior Electronics Design Engineer

IT Service Desk Analyst

Network Deployment Engineer

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