Technical support occupations Work, Jobs in Shepton Mallet, Som (with Salaries)

IT Services Administrator
Midsomer Norton Schools Partnership —Radstock
- £31,537 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
9d
NOC Engineer – 24x7 Bristol area and work from home 24x7 shift pattern - £40k
Incite Insight —Bristol
- £40,000 a year
- Remote
- Work from home
Quick apply
5d
Graduate IT Support Analyst
bzb IT —Bath
- £27,000 a year
- Full-time
- In-person
- Free parking
- Gym membership
Quick apply
1d
IT Support Analyst
Callen-Lenz —Salisbury
- £32,000 - £36,000 a year
- Hybrid work
- Travel
- Scripting
- Annual leave
2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
1d
Technical Support Engineer
GEA Group Aktiengesellschaft —Warminster
- Full-time
- Remote
- Schematics
- Organisational skills
- Computer skills
4d
IT Service Desk Technician
Ayvens —Bristol
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Annual leave
14d
Network Support Technician
Selnet Optima Networks Ltd. —Bristol
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- No degree
Quick apply
6d
IT Service Desk Analyst ( Fixed Term Contract)
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Annual leave
- Employee assistance programme
2d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Organisational skills
- Annual leave
IT & Applications Support Engineer
Haseltine Lake Kempner —Bristol
- Full-time
- Hybrid work
- Travel
- Communication skills
13d
1st Line Support Analyst
Boeing —Bristol
- Day shift
- Communication skills
- Life insurance
13d
IT Support Officer
Buro Happold —Bath
- Hybrid work
- Microsoft Office
- Travel
- Computer networking
- Employee assistance programme
- Employee discount
17h
1st Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Communication skills
5d
IT Warehouse Service Desk Analyst
Lidl —Severn Beach
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Store discount
- Employee discount
8d
Onsite Technical Analyst, IT Infrastructure Services, Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- In-person
- Communication skills
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
8d

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technical support occupations jobs near shepton mallet, som

IT Services Administrator

Midsomer Norton Schools Partnership
Radstock

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Job details

Permanent | Full-time
£31,537 - £33,699 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Supplier ordering
ITIL Certification
Driving Licence
Procurement
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Administrative support experience
SIMS
Onboarding coordination
Purchase order creation
Procurement support
Organisational skills
Customer support
IT incident logging
Communication skills
Purchasing and procurement experience
Help desk

Full job description

Role: IT Services Administrator

Location: Trust Head Office

Start Date: October 2026

Closing Date: 3rd September 2026

Interview Date: 9th September 2026

Hours: per week, Monday to Friday, 37 hours, all year around

Salary: Grade 6 and scale point range 18 - 22, £16.35 - £17.47 per hour, £31,537 - £33,699 per annum (pay award pending)

About the role

Midsomer Norton Schools Partnership is looking for a highly organised, proactive and customer-focused IT Services Administrator to join our Central IT Team. As the first point of contact for IT support, you will play a key role in delivering an efficient, professional service to colleagues across the Trust. Working closely with the IT Service Delivery Manager, Director of IT and wider IT team, you will support the day-to-day operation of the IT service and help ensure requests and incidents are managed effectively.

Key responsibilities

Act as the first point of contact for the Central IT Helpdesk, logging, triaging and routing incidents and service requests.
Monitor tickets, escalations and SLAs, ensuring users receive clear and timely updates.
Maintain IT assets, stock, licence, warranty and contract records.
Coordinate equipment movements, hardware audits and central IT stock.
Raise purchase orders, process goods received and support invoice and finance administration.
Liaise with suppliers regarding orders, repairs, warranties and contracts.
Provide administrative support to the Director of IT and IT Service Delivery Manager.
Coordinate onboarding for new IT staff and maintain IT policies, procedures and guidance.
Produce service reports and support meetings, projects and operational planning.
Provide administrative cover and coordination support during periods of leadership absence.

About you

You will have:

ITIL Foundation, FITS Practitioner certification or relevant industry experience.
At least two years' experience in an IT service environment.
Experience of administration, customer service or helpdesk support.
Strong organisational skills and excellent attention to detail.
Excellent communication and interpersonal skills.
Experience with procurement, asset management and supplier relationships.
The ability to work independently and collaboratively in a busy environment.
A proactive, professional and customer-focused approach.
A current UK driving licence and access to a vehicle for occasional travel between Trust sites.

Experience within education or a multi-site organisation, and knowledge of systems such as Arbor or SIMS, would be desirable.

There are many advantages to working for us including 26 days’ annual leave (rising to 31 after 5 years service) plus bank holidays (pro rata), access to a government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests for VDU users and employee assistance helpline. Support staff in schools can also benefit from a range of national discount schemes available to education professionals such as the Blue Light Card offering savings on shopping, travel, and leisure.

We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.

Midsomer Norton Schools Partnership is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Pay: £31,537.00-£33,699.00 per year

Benefits:

Company pension
Cycle to work scheme
Free flu jabs
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in shepton mallet, som

IT Services Administrator

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Onsite Technical Analyst, IT Infrastructure Services, Part Time 3 days per week

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

2nd Line IT Support Technician

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