Head of customer service Work, Jobs in Shifnal, Shr (with Salaries)

Community Fundraising and Research Executive
Midlands Air Ambulance Charity —Shifnal
- £26,000 - £27,500 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Administrative experience
- Free parking
- Store discount
Quick apply
9d
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
Housing - Managing Agent
Inclusion Housing CIC —Wolverhampton
- £18,600 a year
- Part-time
- Customer service
- Communication skills
- Negotiation
- Annual leave
Quick apply
Head of Marketing Operations
Agent Rainmaker —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
Quick apply
8d
Director Volunteer Estate
The Council of Reserve Forces' and Cadets' Association —Birmingham
- £72,840 a year
- Full-time
- Management
- Travel
- Contracts
Quick apply
10d
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Mice and Groups Manager
Mercure Telford Centre Hotel —Telford
- £35,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Chef de Partie
Weston Park Enterprises Limited —Weston under Lizard
- £29,742 a year
- Weekend availability
- Hospitality
- Cooking
- Organisational skills
Quick apply
1d
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
8d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Senior B2B Marketing Manager
David Austin Roses —Albrighton
- Sales
- Project management
- Organisational skills
- Employee discount
1d
CX Team Member
Foot Locker —Telford
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
23h
Admissions, Marketing, Reception & Administration Officer
Birchfield School —Albrighton
- £20,000 - £25,000 a year
- Full-time
- Social media management
- Presentation skills
- Bachelor's degree
Quick apply
7d
Head of Defence Training Services (LR10)
AQUILA —Shrewsbury
- £80,000 - £90,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Care Coordinator
Active Care Group —Albrighton
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
1d
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave
Health & Safety Assessor
Attenda —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Laboratory Assistant
The Cattle Information Service —Telford
- £25,511.51 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
10d

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head of customer service jobs near shifnal, shr

Community Fundraising and Research Executive

Midlands Air Ambulance Charity -
Shifnal

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,500 a year
9 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
On-site gym
Company pension
Work from home
Company events
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Sick pay
On-site parking

Qualifications

CRM software
Management
GCSE
Administrative experience
Fundraising
Relationship management
Marketing

Full job description

About the role

Our Community Fundraising and Research Executive will play a key role in supporting MAAC’s fundraising activities and income‑generation goals across the organisation. The role’s primary focus is assisting the Community Fundraising Team in developing meaningful relationships with new and existing supporters across each of the six counties we serve, while also supporting the Head of Fundraising and Engagement and the wider Fundraising Team with key projects.

As a longstanding charity celebrating 35 years of service, MAAC benefits from a well‑established network of community supporters. A core part of your role will be to help diversify and grow our income by researching and prospecting new regional partners, including community groups, parish and town councils, local clubs, civic bodies, and grassroots organisations, to expand our base of donors and community contributors. This will include identifying local funding opportunities, understanding community priorities, and helping the team engage with new audiences across the region.

You will also support the development and submission of high‑quality applications to community grant schemes, parish council budgets, and other local funding streams. Alongside this, you will work with our supporters and volunteers on a daily basis to ensure they receive a high standard of stewardship and feel valued in their relationship with MAAC.

Additional responsibilities include providing administrative support to the Head of Fundraising and Engagement and our regional community team, and contributing to the development of new and existing fundraising campaigns to maximise their reach and impact.

Working closely with colleagues across the Fundraising team, the ideal candidate will be an excellent communicator, highly organised, and passionate about building strong relationships with supporters. While experience in the charity sector is desirable, applicants with strong administrative or customer‑service backgrounds will also be welcomed.

As a busy team with varied responsibilities, priorities can shift over time, so a flexible and adaptable working attitude is essential.

Please refer to the job description and person specification on our website: https://www.midlandsairambulance.com/contact-us/current-vacancies/ for further information.

About us

Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.

Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include:

Emergency critical care service – our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes. We provide a pre-hospital helicopter-led service, 24/7 operations, 365 days a year, to residents and visitors across the Midlands region, bringing hospital-level procedures and medicines to the patient at the scene of an accident or incident.

Charitable programme – we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve. We provide education programmes, volunteering opportunities and social engagement activities to support with community cohesion and wellbeing.

Retail network – we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions. We also support environmental and ethical causes as part of our wider societal role.

Training provider – we deliver community life skill sessions, such as CPR, bleed control and defibrillation usage, alongside CPD accredited courses, ranging from workplace first aid training to specialist pre-hospital clinical training.

The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:

Vision - Saving Lives by Saving Time - Today, tomorrow, and in the future.

Mission - To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.

Values - Receptive, Recognition, Relevant, Respectful and Responsible

How to apply

Please download the attached application form or send a full up to date CV with covering letter to introduce yourself and highlighting key achievements and experience relevant to the role and send to [email protected].

Midlands Air Ambulance Charity reserves the right to close any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible.

Other information

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).

Job Types: Full-time, Permanent

Pay: £26,000.00-£27,500.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site gym
On-site parking
Sick pay
Store discount
Work from home

Ability to commute/relocate:

Shifnal TF11: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Fundraising: 1 year (preferred)
Relationship management: 1 year (required)

Work Location: Hybrid remote in Shifnal TF11

Quick apply

Refine Your Search

head of customer service jobs in shifnal, shr

Community Fundraising and Research Executive

Operations Coordinator

Housing - Managing Agent

Head of Marketing Operations

Director Volunteer Estate

Customer Service Coordinator

Mice and Groups Manager

Customer Relationship Manager

Chef de Partie

Customer Service Team Leader

National Contract Manager

Senior B2B Marketing Manager

CX Team Member

Admissions, Marketing, Reception & Administration Officer

Head of Defence Training Services (LR10)

Care Coordinator

Head of Security Operations

Health & Safety Assessor

Laboratory Assistant

International Customer Service Manager

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