customer experience advisor Work, Jobs in shildon, dur (with Salaries)

Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
6d
Customer Service Advisor
EE —Darlington
- £13.35 - £13.66 an hour
- Weekends only
8d
Part Time Customer Service Advisor
EE —Darlington
- £13.35 - £13.66 an hour
- Part-time
- Customer service
6d
Showroom Advisor
B&Q —Bishop Auckland
- £14.10 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
6d
Sales - Sales Advisor - UK
New Look —Newton Aycliffe
- £12.13 an hour
- Part-time
- Microsoft Word
1d
Caravan & Motorhome Service advisor
TCM Caravan & Motorhome Service Centre —Bishop Auckland
- £26,800 a year
- Full-time
- Sales
- Customer service
- Maintenance
Quick apply
Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
5d
Customer Service Advisor
Yorkshire Building Society —Stockton-on-Tees
- £24,500 a year
- Customer service
- Financial services
Sales Advisor
EE —Darlington
- £13.35 - £13.66 an hour
- Full-time
- Sales
- Negotiation
Connect Customer Advisor
Middlesbrough Council —Middlesbrough
- £27,254 - £28,142 a year
- Full-time
- Communication skills
8d
Customer Service Advisor (Weekdays)
Durham Climbing Centre —Durham
- From £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
6d
Part Time Contact Centre Advisor
ResQ —Sunderland
- £14,044.55 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
3d
Customer Sales Advisor
Halfords —Darlington
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
3d
Customer service Advisor
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
Service Advisor
Vertu Motors —Newcastle upon Tyne
- £33,213 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
8d
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Learning and Skills Advisor- Customer Experience
Gateshead Council —Gateshead
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- English
- Annual leave
- Employee discount
2d
Business Sale Advisor
BT —Newcastle upon Tyne
- £27,835 a year
- Full-time
- Communication skills
- Annual leave
Aftercare Advisor
The Pet Crematoria Family —Durham
- From £12.71 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d

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customer experience advisor jobs near shildon, dur

Customer experience advisor

believe housing -
Bishop Auckland

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Job details

Fixed term contract
£27,073 - £28,426 a year
6 days ago

Benefits

Annual leave
Company pension

Full job description

closing date: Sunday 7 June 2026 salary: £27,073 – £28,426 per annum location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience
accurately complete all administration work in a timely manner and in accordance with policies and procedures
validate customer information and update appropriate I.T. systems and records as required in a timely manner
achieve personal KPI’s and effectively contribute to achievement of all team targets
be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service
contribute to the induction and training of new team members.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 per annum and:

Up to 33 days annual leave, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Gary Lormor, Customer Experience Manager at [email protected].

Closing date for applications is 11.59pm on Sunday, 7 June 2026
All applicants must go through our website.
Interviews to be confirmed

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

customer experience advisor jobs in shildon, dur

Customer experience advisor

Customer Service Advisor

Part Time Customer Service Advisor

Showroom Advisor

Sales - Sales Advisor - UK

Caravan & Motorhome Service advisor

Customer Support Advisor (Fixed-Term Contract)

Customer Service Advisor

Sales Advisor

Connect Customer Advisor

Customer Service Advisor (Weekdays)

Part Time Contact Centre Advisor

Customer Sales Advisor

Customer service Advisor

Customer Success Advisor (Education)

Service Advisor

Service Advisor - Toyota

Learning and Skills Advisor- Customer Experience

Business Sale Advisor

Aftercare Advisor

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We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

About the role

What’s on offer?

Apply now

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