Client success manager Work, Jobs in Shipley, Wyk (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Client Success Manager
TransUnion —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Customer Success Manager
Tecsa —Bradford
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Service Delivery Manager
Compliance365 —Wakefield
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Free parking
Quick apply
2d
Partner Account Director
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Negotiation
- Employee assistance programme
Quick apply
Senior Client Service Manager
Equifax —Leeds
- Full-time
- Salesforce
- Sick pay
12d
Junior Enterprise Partner Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Sales
- APIs
- Negotiation
- Employee assistance programme
Quick apply
4d
Customer Success Manager - Leeds, UK
Sleek —Leeds
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Client Manager (B2B, Account Manager, Renewals)
LexisNexis Legal & Professional —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Work from home
- Employee discount
Quick apply
13d
Client Manager (Early Careers and Graduate - Account Manager, Sales, B2B)
LexisNexis Legal & Professional —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
11d
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Regional Account Manager
Selwood Limited —Leeds
- £62,063 a year
- Driving
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Client Service Advisor - Corporate Insurance, Leeds
Aon Corporation —Leeds
- Hybrid work
- Organisational skills
- Communication skills
Sales Executive - Corporate
Softcat —Leeds
- £26,250 a year
- Full-time
- Communication skills
- School
- Flexible schedule
3d
Customer Success Manager
Equifax —Leeds
- £30,000 - £35,000 a year
- Full-time
- Bachelor's degree
- No degree
- IT
- Sick pay
Commercial Manager
Reboot Online Marketing Ltd —Leeds
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
4d
Business Improvement Officer - Complaints
Activate Group Limited —Halifax
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
Quick apply
Sales Executive (Owner segment), Leeds
Dalux —Leeds
- English
- Communication skills
Account Manager
CRS Ltd —Leeds
- CRM software
- Microsoft Office
- Administrative experience
Account Manager - Leeds/Sheffield/Mansfield
Wurth UK Ltd —Leeds
- £27,300 - £35,138 a year
- Monday to Friday
- Microsoft Office
- Negotiation
- Annual leave
Quick apply
11d

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client success manager jobs near shipley, wyk

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in shipley, wyk

Helpdesk Manager

Client Success Manager

Customer Success Manager

Service Delivery Manager

Partner Account Director

Senior Client Service Manager

Junior Enterprise Partner Manager

Customer Success Manager - Leeds, UK

Client Manager (B2B, Account Manager, Renewals)

Client Manager (Early Careers and Graduate - Account Manager, Sales, B2B)

Customer Success Lead

Regional Account Manager

Client Service Advisor - Corporate Insurance, Leeds

Sales Executive - Corporate

Customer Success Manager

Commercial Manager

Business Improvement Officer - Complaints

Sales Executive (Owner segment), Leeds

Account Manager

Account Manager - Leeds/Sheffield/Mansfield

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