Administrative officers Work, Jobs in Shirley, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Contract Officer
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £44,075 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
8d
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
5d
Contracts Officer
Sanctuary Care —Worcester
- £33,397.00 - £35,144.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Registration Officer
Dudley Metropolitan Borough Council —Dudley
- £28,598 - £31,022 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
2d
Senior Registration Officer
Staffordshire County Council —Cannock
- £33,699 - £38,220 a year
- Full-time
- Hybrid work
5d
ICT Contracts and Information Officer
Hinckley & Bosworth Borough Council —Hinckley
- £33,699 - £38,220 a year
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Communication skills
- Relocation assistance
- Annual leave
3d
Chief of Staff to the Chief Executive Officer
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Organisational skills
- AI
- Business
- Annual leave
- Employee discount
Business Support Manager (Executive Assistant - Manager), Central Business Services
Deloitte —Birmingham
- Hybrid work
- Management
- Leadership
Document Controller
VVB Engineering —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Employee discount
Quick apply
Pre-Construction Admin (PCA)
Harmony Fire —Birmingham
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Rates and Utilities Officer
D2S Business Solutions Ltd —Birmingham
- From £23,660 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Band 5 Psychology Support Officer
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
2d
Enabling Services Manager (Operations)
West Midlands Police —Birmingham
- Full-time
4d
Casual Registrar
Coventry City Council —Coventry
- £14.36 an hour
- Public speaking
- Travel
Case Supervisor
Police Federation of England and Wales —Droitwich
- £33,578 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
First Team Operations & Player Support Officer
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- English
- Hotel
- Administrative experience
8d
Scheme Administrator
The Wrekin Housing Group Limited —Penkridge
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Hub Manager HM: Business
Ministry of Justice —Wolverhampton
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
2d

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administrative officers jobs near shirley, wmd

Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour
4 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

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Refine Your Search

administrative officers jobs in shirley, wmd

Administration Officer

Administration Officer

Contract Officer

RBC Enterprise Officer

Contracts Officer

Registration Officer

Senior Registration Officer

ICT Contracts and Information Officer

Chief of Staff to the Chief Executive Officer

Business Support Manager (Executive Assistant - Manager), Central Business Services

Document Controller

Pre-Construction Admin (PCA)

Business Rates and Utilities Officer

Band 5 Psychology Support Officer

Enabling Services Manager (Operations)

Casual Registrar

Case Supervisor

First Team Operations & Player Support Officer

Scheme Administrator

Hub Manager HM: Business

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