Operations lead Work, Jobs in Shirley, Wmd (with Salaries)

ER and Operations Lead
Secure Trust Bank —Solihull
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
9d
Team Leader Operations (Days)
gategroup —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Free parking
- Annual leave
Quick apply
11d
Product Service Operations Lead
Correla —Solihull
- £55,000 a year
- Analysis skills
- Continuous improvement
- Analytics
- Annual leave
Area Manager , Operations Lead
Amazon UK Services Ltd. —Hinckley
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Manufacturing site lead
HERMEQ —Witton
- £38,000 - £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
Quick apply
5d
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
Regional Lead - Midlands or South
Changan UK R&D Centre —Birmingham
- Full-time
- Databases
- Business development
- Recruiting
Project Lead
OnSite Central Ltd —Worcester
- £45,000 a year
- Full-time
- Microsoft Office
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Commercial Distribution Strategy Lead
Galaxy Distribution UK Ltd. —Birmingham
- £79,000 a year
- Continuous improvement
- In-person
- Employee discount
- Gym membership
Quick apply
Lead Auditor - Multi Standard
LRQA group —Birmingham
- Microsoft Outlook
- Management
- Engineering
Compliance Team Leader
Arcus FM —Redditch
- Up to £40,441 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
Quick apply
10d
Depot Operations Lead
Garic Ltd —Tipton
- £41,000 a year
- Full-time
- Team management
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
8d
Operations Team Leader
Smiths News —Birmingham
- £31,000 - £32,000 a year
- Full-time
- Training & development
- Communication skills
- Free parking
- Referral programme
1d
Strategy Lead
HM Revenue and Customs —Birmingham
- £59,342 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
1d
Client Delivery Lead (Consumer Products)
Capgemini —Birmingham
- Salesforce
- Agile
- Leadership
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
8d
Regulation Functional Team Leader
Department for Business and Trade —Birmingham
- £72,970 - £80,538 a year
- Part-time
- Management
- Presentation skills
Lead Associate - Operations
Wesco —Lichfield
- Full-time
- Computer literacy
- Forklift
- Warehouse experience
- Annual leave
- Employee discount
Lead Compliance Advisor
Department for Transport —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
1d
Information Governance & Data Protection Lead (DPO) - Part Time/Remote
Livity Life —Worcester
- £26,500 - £27,000 a year
- Remote
- Analysis skills
- No degree
- AI
- Employee discount
Quick apply

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operations lead jobs near shirley, wmd

ER and Operations Lead

Secure Trust Bank -
Solihull

Apply Now

Job details

Permanent
£45,000 - £50,000 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Paid volunteer time

Qualifications

Financial Conduct Authority guidelines
Stakeholder engagement
Stakeholder collaboration
Employee relations case handling
Stakeholder liaison
Coaching
Employee relations
Compliance management
Continuous improvement
Risk management
Human resources
Organisational skills
AI
Leadership
Communication skills
Corporate regulatory compliance oversight
Stakeholder management

Full job description

Job Role: ER and Operations Lead

Location: Solihull (with hybrid working)

Salary: £45,000 - £50,000 pa

Hours: 35 hours per week

About the company

Our customers are at the heart of everything we do, but we can’t achieve our customer focused strategy without the right people in our team.

At Secure Trust Bank, we know that people are our biggest Asset, which is why a career with us is not just a job. It’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment.

Why Join Us?

A competitive salary and benefits package including discretionary bonus
Matched pension contributions
25 days annual leave plus bank holidays and your birthday off, on us!
A monthly wellbeing hour to spend doing whatever makes you happy
A wide range of flexible benefits from Cycle2Work to private healthcare
Life assurance
Paid volunteering days and matched charity fundraising
A collaborative and flexible working environment.
Opportunities for professional development and career progression.
A chance to make a real impact in a regulated, purpose-driven organisation.

What you`ll be doing

We are seeking an experienced ER & Operations Lead to drive the delivery of a high-quality, compliant, and people-focused HR service across the entire employee lifecycle. Combining employee relations expertise with operational leadership, you will oversee complex casework, ensure consistent application of policies and employment legislation, and lead the effective delivery of people processes, systems, and governance activities. This is a pivotal role focused on enhancing the colleague and manager experience while ensuring the highest standards of compliance, control, and service excellence.

Lead the delivery of People Operations activities across the full employee lifecycle, from onboarding to offboarding.
Ensure a high-quality, consistent, and SLA-driven People service, maintaining strong controls, governance, and audit readiness.
Build effective relationships with managers, colleagues, and external partners to support excellent service delivery.
Oversee the review, maintenance, and governance of People policies and procedures.
Act as a key escalation point for operational and employee relations matters, identifying and mitigating risks.
Manage a broad range of employee relations cases, including absence, disciplinary, grievance, performance, capability, flexible working, and family leave matters.
Provide expert ER guidance and coaching to managers, promoting fair, consistent, and legally compliant decision-making.
Lead SMCR and GDPR-related People activities, ensuring compliance with regulatory and governance requirements.
Produce and analyse People data, MI, KPIs, and trends to support informed decision-making and continuous improvement.
Drive process optimisation, automation, and the adoption of AI and digital tools to enhance efficiency and improve the colleague and manager experience.

What we`re looking for

Proven experience in a People Operations, HR or Employee Relations environment, with strong exposure to end-to-end employee lifecycle processes.
CIPD Level 5 qualification, or equivalent demonstrable experience and knowledge.
Strong working knowledge of UK employment legislation, codes of practice and their practical application within employee relations and policy management.
Understanding of SMCR requirements and FCA-regulated frameworks, or the ability to quickly build and apply this knowledge.
Strong stakeholder management skills, with the ability to coach, influence and constructively challenge managers and colleagues.
Excellent verbal and written communication skills, including the ability to review and produce clear, accurate and risk-aware documentation.
Strong organisational skills, attention to detail and ability to manage competing priorities, deadlines and service standards.

Everyone is different. Everyone is valued

As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people being our strength; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.

Every one of our employees brings unique talent, ability and perspective to their role.

That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award-winning bank providing savings accounts and lending services to over one million customer. We’re Secure Trust Bank Group. We embrace difference.

Apply Now

Refine Your Search

operations lead jobs in shirley, wmd

ER and Operations Lead

Team Leader Operations (Days)

Product Service Operations Lead

Area Manager , Operations Lead

Manufacturing site lead

UK - Day Operations Team Leader, Walsall

Regional Lead - Midlands or South

Project Lead

Commercial Distribution Strategy Lead

Lead Auditor - Multi Standard

Compliance Team Leader

Depot Operations Lead

Operations Team Leader

Strategy Lead

Client Delivery Lead (Consumer Products)

Admin Operations and Events Lead

Regulation Functional Team Leader

Lead Associate - Operations

Lead Compliance Advisor

Information Governance & Data Protection Lead (DPO) - Part Time/Remote

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