Technical support occupations Work, Jobs in Shirley, Wmd (with Salaries)

1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
5d
IT Service Desk Analyst
Secure Trust Bank —Solihull
- £28,000 - £32,000 a year
- Windows
- IT
- Financial services
- Annual leave
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Digital Learning Facilitator
Solihull College and University Centre —Solihull
- Up to £19,164.97 a year
- Part-time
- Customer service
- University
- Communication skills
- Free parking
- Annual leave
7d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
3rd Line Support Engineer
wavenet —Solihull
- Full-time
- Azure
- Windows
- Annual leave
- Employee assistance programme
Quick apply
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
IT Applications Support Analyst
JVM Castings (Worcester) Ltd —Kidderminster
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
- Free parking
- Life insurance
Quick apply
1d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
4d
Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
- Windows
- In-person
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Sick pay
Quick apply
13d
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
5d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
3d
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Desktop and Server Support Specialist (Endpoint Management) - IT Services - 99981 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Customer service
- Windows
- University
- Sick pay
4d
Customer Support Engineer (Site)
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Administrative experience
- Organisational skills
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Data and IT Support Assistant
Age UK Coventry & Warwickshire —Coventry
- £27,170.85 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d
Data and IT Support Assistant
Age UK Coventry and Warwickshire —Coventry
- £27,170.85 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d
Band 3 ICT Support Assistant
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
1d

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1st Line Service Desk Analyst

SDI -
Birmingham

Quick apply

Job details

Full-time
£16.75 - £17.25 an hour
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Windows
Microsoft Office
IT support
Mac OS
ServiceNow
IT
Communication skills
Help desk

Full job description

1st Line Service Desk Analyst – 4-month contract – Birmingham location (UK) - £17.25 per hour (Inside IR35) - Start July 2026.

This is a customer-facing 1st Line Service Desk Analyst role, working on-site at my client’s location in Birmingham, serving as the first point of contact for their diverse user base.

I am looking for an engaging and customer-friendly candidate with a combination of excellent interpersonal and communication skills, a keen interest in IT and a willingness to learn to join an existing support team and help resolve a range of outstanding support issues whilst delivering a customer experience to be proud of.

The team has a great reputation for customer service, so someone friendly, approachable and helpful, whilst being able to perform under pressure, is important.

If you have basic IT knowledge with a strong customer service attitude but are enthusiastic, eager and able to pick things up easily, that would be an ideal starting point.

Any experience in supporting Windows 10/11 / O365 / MS Teams / MacOS / tablets or SmartPhones would be beneficial.

An example of tasks would be:

Wi-Fi and password setup

Help with printing issues

Searching for answers to queries in the knowledge base and wider resources.

Logging all calls via ServiceNow and resolving or triaging appropriately.

Key Skills/Experience:

A keen interest in IT and any previous experience in a Customer Service / Helpdesk / IT support environment will be beneficial

Knowledge of Microsoft Windows and Office 365

Excellent interpersonal and communication skills

The role is to start in July 2026 and run through to November, and we are screening candidates right now.

The site is easily accessible by bus and train, and on-site parking is also available (for a small daily charge).

If this role is of interest to you, or you may know someone who could be interested, please get in touch or forward a copy of your CV at the earliest opportunity.

Candidates must be eligible to live and work in the UK to be considered for this opportunity.

Job Type: Full-time

Pay: £16.75-£17.25 per hour

Benefits:

Company pension
On-site parking

Application question(s):

Do you have previous experience working on an IT Service Desk?
Will you be able to reliably commute (up to 1 hour) to Birmingham B15 for this job?

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in shirley, wmd

1st Line Service Desk Analyst

IT Service Desk Analyst

Onsite IT Support Analyst - 1st/2nd line

Digital Learning Facilitator

Service Desk Analyst / IT Support Help Desk Technician

3rd Line Support Engineer

First Line Support Analyst

IT Applications Support Analyst

IT Support Analyst

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

IT Support Engineer

Technical Support Engineer

IT Support Technician

1st Line Support Analyst

Desktop and Server Support Specialist (Endpoint Management) - IT Services - 99981 - Grade 6

Customer Support Engineer (Site)

IT Support Specialist

Data and IT Support Assistant

Data and IT Support Assistant

Band 3 ICT Support Assistant

I want to receive the latest job alerts for technical support occupations in shirley, wmd

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