Service advisor Work, Jobs in Shoeburyness, Ess (with Salaries)

Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
6d
Service Advisor
Auto Assist Group —Strood South
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Profit sharing
Quick apply
10d
Customer Service Advisor/Admin (Part-time)
Tendring Express Services Ltd —Witham
- £12.75 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
3d
Data Entry and Customer Service Advisor (Full Time)
Express Appliances Ltd —Colchester
- £13.62 an hour
- Full-time
- Microsoft Word
- CRM software
- Customer service
- Employee discount
Quick apply
9d
Bodyshop Customer Service Advisor
Maldon Accident Repair Centre —Maldon
- £28,000 - £29,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
5d
Service Advisor
Mach 1 Automotive Ltd —Chatham
- £28,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
3d
Service Advisor
Steven Eagell Limited —Chelmsford
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Service Advisor
Marshall Motor Group —Gillingham
- £31,896 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor
Saxton 4x4 —Chelmsford
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
3d
Parts Advisor
Alliance Automotive Group LV —Maidstone
- Communication skills
- Employee discount
Quick apply
6d
Toyota Service Advisor
Steven Eagell Limited —Rayleigh
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
4d
Trainee Service Advisor
Toomey Motor Group —Basildon
- Weekend availability
- Employee discount
Customer Service Advisor
Mears Group —Thurrock
- Up to £28,186.33 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Parts Advisor
Marshall Motor Group —Maidstone
- £32,445 a year
- Annual leave
- Employee discount
Quick apply
Apprentice Parts Advisor
Steven Eagell Limited —Chelmsford
- £8 an hour
- Sales
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
Service Advisor
Relyon automotive (Essex) LTD —Brentwood
- £27,000 - £30,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
12d
Senior Automotive & Commercial Vehicle Service Advisor (Technical Specialist).
Crawfords Group —Ashford
- From £32,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
2d
Automotive Service Advisor (motor trade experienced prefered)
Nirro Ltd —Ongar
- £34,000 - £48,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply
6d
Workshop Controller
S & S Commercial Services Ltd —Sittingbourne
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Team management
- Organisational skills
- Free parking
Quick apply

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Service Delivery Coordinator

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Driving Licence
Microsoft Excel
Customer service
Maintenance
Organisational skills
Communication skills

Full job description

Service Delivery Coordinator

Location: Warley, Brentwood

About Us

We are a successful and fast-growing company within Social Housing, with a strong reputation in the Electrical, Fire & Security and Property Service sectors. We pride ourselves on delivering exceptional customer service and operational efficiency across every level of our organisation.

Role Overview

We are seeking a  highly organised and proactive Service Delivery Coordinator  to join our growing team. This role is essential in ensuring planned works are scheduled, coordinated, and delivered efficiently, while maintaining excellent communication with residents, engineers, and internal teams.

Acting as the link between the Customer Service Advisors band the Service Delivery Team Lead, you will oversee appointment scheduling, monitor progress, and help ensure all works are delivered on time, to standard, and with minimal disruption to residents.

If you thrive in a busy, fast-paced environment, have strong attention to detail, and enjoy problem-solving while supporting operational delivery, this role could be perfect for you.

Key Responsibilities

Schedule and coordinate planned works, ensuring appointments are booked in line with project timelines.
Provide day-to-day administrative and operational support to the Contract Support Manager and CSO team.
Monitor shared inboxes, scheduling systems, and trackers to ensure timely responses and accurate information.
Distribute workloads across the CSO team to meet performance and compliance targets.
Act as the first point of escalation for scheduling issues, resident queries, or system challenges.
Maintain and update records, trackers, and internal systems to ensure data accuracy.
Support the onboarding of new CSOs, providing guidance on systems, processes, and company procedures.
Liaise with internal teams (planning, engineers, operations) to align appointment availability with resource capacity.
Identify and escalate process inefficiencies or recurring issues for improvement.
Handle resident communication with professionalism, empathy, and adherence to data protection.
Provide cover for CSOs during peak periods or absences, including taking calls and booking appointments.

Skills & Experience

Essential:

Previous experience in administration, scheduling, or coordination within a customer service or operational role.
Strong Microsoft Excel experience, understanding of formulas and CRM/scheduling software.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise and work effectively under pressure in a busy environment.
Team player with the initiative to solve problems and support colleagues.

Desirable:

Experience within social housing, maintenance, or property services.
Knowledge of planned works scheduling processes.
Familiarity with field service management or job scheduling systems.

Other Requirements

Full UK driving licence and access to a vehicle (due to office location and limited public transport).

Benefits

On-site gym
Salary Sacrifice Pension Scheme – after 3 months of employment
23 days annual leave + bank holidays
Option to buy or sell up to 3 additional days annual leave each calendar year
Birthday off – after 1 year of service
Group Life Insurance
Employee Assistance Programme (EAP)
Virtual GP appointments & Online Physiotherapy sessions
Ongoing training and development opportunities

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

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