It support Work, Jobs in Shrewley, War (with Salaries)

Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
1d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Specialist
XDM Business & Technology —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Computer networking
- Communication skills
- Health & wellbeing programme
Quick apply
14h
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
Administrator IT & Finance
British Pregnancy Advisory Service —Warwick
- £26,444 - £29,853 a year
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- Budgeting
- Free parking
- Annual leave
Quick apply
6d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
13d
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
8d
IT Support
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Computer Science
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
2h
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
9d
Second Line IT Engineer
GT Stewart Limited —Birmingham
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
6d
IT Clinical Systems Coordinator / Support (NHS Role)
NHS Professionals —Coventry
- £16 - £18 an hour
- Temporary
- Hybrid work
- IT
- Annual leave
- Flexitime
Quick apply
7d
IT Systems Support
DHL Supply Chain —Banbury
- Travel
- Communication skills
IT Junior
Ormerod Rutter Chartered Accountants —Droitwich
- Full-time
- Maintenance
- Computer networking
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
8d
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
12d
Vinyl Wrap Technician / IT Executive Trainee
Vendnation LTD —Smethwick
- From £12.71 an hour
- Full-time
- Computer literacy
- No experience needed
- In-person
- Free parking
Quick apply

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Help Desk Operator

Warwick Nub News
Warwick

Apply Now

Job details

Permanent
£29,000 - £32,000 a year
1 day ago

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
SharePoint
Technical writing
Customer support
Application support
Communication skills
Active Directory
Intune
Mobile devices
Identity & access management

Full job description

Where

Warwick

What

I.T. & Communications

Type

Permanent

Salary

32000 Annual

Helpdesk Operator

Warwick - Onsite

£29,000 - £32,000

VIQU are partnering with a leading organisation to recruit a Helpdesk Operator to provide first-line IT support across the business. This is a hands-on opportunity for an experienced Service Desk professional to broaden their technical knowledge while supporting users across multiple UK locations. The successful candidate will work across a varied Microsoft environment, including Intune, Entra ID, Microsoft 365 and Windows 11, alongside hardware, mobile devices, printers and business systems. This is an ideal opportunity for someone with a strong customer-focused approach who enjoys troubleshooting and wants to continue developing their IT career within a busy support environment.

Key Responsibilities of the Helpdesk Operator:

Act as the first point of contact for IT support requests, providing effective first-line technical assistance
Log, prioritise, investigate and resolve service desk tickets within agreed processes
Troubleshoot Windows 11, Microsoft 365, desktop hardware, printers, mobile devices and business systems
Support and administer user devices through Microsoft Intune
Assist with user accounts, access and devices across Microsoft Entra ID and Active Directory
Provide remote and face-to-face technical support to users across Warwick and wider UK locations
Set up, configure and maintain IT equipment, applications and user devices
Support SharePoint and other Microsoft business applications
Create and maintain user guides, training materials and IT documentation
Work closely with infrastructure teams and external suppliers to investigate and resolve technical issues

Key Experience Required of the Helpdesk Operator:

Proven experience working within a Service Desk, Helpdesk or first-line IT support environment
Strong hands-on experience supporting Microsoft 365, Windows 11 and desktop applications
Practical experience with Microsoft Intune and Entra ID
Strong troubleshooting experience, particularly across hardware, software and printer-related issues
Experience with SharePoint would be highly desirable
Good understanding of Active Directory and user account administration
Strong customer service and communication skills, with the ability to support users at different technical levels
Ability to manage and prioritise multiple support tickets and tasks effectively
A proactive approach to problem-solving with a genuine desire to develop technical

Apply now to speak with VIQU IT in confidence, or reach out to Harjot Singh via the VIQU IT website.

Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).

Apply Now

Refine Your Search

it support jobs in shrewley, war

Help Desk Operator

1st / 2nd Line IT Support Analyst

IT Support Analyst

IT Support Administrator - Second Tier

IT Support Specialist

IT Helpdesk Analyst

Administrator IT & Finance

IT Technician

1st Line Service Desk Analyst (Days)

IT Support

IT Support Assistant

IT Field Support Technician - T2 / Second Line Immediate Start

Service Desk Analyst / IT Support Help Desk Technician

Desktop Support Engineer L1

Second Line IT Engineer

IT Clinical Systems Coordinator / Support (NHS Role)

IT Systems Support

IT Junior

IT Service Desk Analyst

Vinyl Wrap Technician / IT Executive Trainee

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