Support specialist Work, Jobs in Shrewsbury (with Salaries)

Customer Success Specialist
FranScape —Shrewsbury
- £26,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Sick pay
Quick apply
10d
Hospital Independent Domestic Violence Advisor (HIDVA)
Axis Counselling —Shrewsbury
- £26,499 - £28,701 a year
- Part-time
- Hybrid work
- In-person
- Work from home
- Sick pay
Quick apply
Employment Specialist
Telford and Wrekin Council —Telford
- £31,537 - £33,699 a year
- Hybrid work
- In-person
- Free parking
- Employee assistance programme
Talent Acquisition & Onboarding Specialist
Instaloft LTD —Telford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
7d
Residential Support Worker with Outdoor Activities
Keys Children —Shrewsbury
- £34,290 - £37,500 a year
- Cooking
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Young Person's Independent Domestic Violence Advisor (YPIDVA)
Axis Counselling —Shrewsbury
- From £28,167 a year
- Full-time
- Hybrid work
- Work from home
- Sick pay
Quick apply
4d
Alcohol and drug harm reduction support worker
The Shrewsbury Ark —Shrewsbury
- £29,400 a year
- Full-time
- Communication skills
- Teaching
- Nursing
- Free parking
Quick apply
3d
Pastoral Specialist
New Reflexions —Shrewsbury
- Up to £30,000 a year
- Full-time
- School
Quick apply
5d
Group Payroll & HR Administrator
Instaloft LTD —Telford
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Free parking
- Annual leave
Quick apply
13d
Learning Support Assistant (LSA)
Adcote School for Girls —Little Ness
- £15 an hour
- Part-time
- Working with children
- Communication skills
- School
- Free parking
Quick apply
14d
Estate Agent Selling Luxury Homes
Fine & Country —Shrewsbury
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Trainee Air Conditioning Engineer
Climatemp Limited —Shrewsbury
- From £11 an hour
- Full-time
- Customer service
- Maintenance
- Electrical experience
Quick apply
3d
Trainee Forensic Psychologist
Keys Children —Shrewsbury
- £30,000 a year
- Full-time
- Hybrid work
- Master's degree
- Travel
- Psychology
Quick apply
3d
Complex Wound Specialist
Smith & Nephew —Wrexham
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
Recruitment Administrator
JAM CARE LIMITED —Telford
- £24,000 - £28,000 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
7d
Specialist Housing Case Manager
The Wrekin Housing Group Limited —Telford
- £35,009 a year
- IT
Specialist Housing Case Manager
Housing Plus Group —Telford
- £35,009 a year
- Full-time
- IT
Legal Assistant
HCR —Shrewsbury
- Microsoft Office
- IT
- Typing
- Annual leave
- Gym membership
11d
Bank Driver/Escort
Condover College Ltd —Shrewsbury
- From £13.10 an hour
- Call to connect
- Driving
- In-person
- Health & wellbeing programme
Quick apply
Customer Assistant
Lidl —Shrewsbury
- £13.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
14d

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Customer Success Specialist

FranScape
Shrewsbury

Quick apply

Job details

Permanent | Full-time
£26,000 - £35,000 a year
10 days ago

Benefits

Casual dress
Company pension
Company events
Sick pay

Qualifications

CRM software
Sales
Business development
Customer relationship management
Organisational skills
IT
Account management
Communication skills

Full job description

Help ambitious businesses grow. Grow your career. Grow your earnings.

Franscape is an award-winning SaaS platform built by franchise professionals who couldn't find software capable of supporting growing multi-location businesses, so we built it ourselves.

Today, we help businesses streamline operations, improve visibility and scale with confidence, from a single site to global networks.

We've grown through listening to our customers, continually improving our platform, and investing in our people. As Franscape grows, so do the opportunities for our team.

What you'll be doing

This is far more than a customer support role.

You'll become a trusted advisor to our customers, helping them get the very best from Franscape while identifying opportunities to grow their business and ours.

You'll:

Lead customer onboarding and deliver engaging online demonstrations.
Build strong relationships with business owners and decision-makers.
Conduct regular customer success reviews.
Identify opportunities for additional users, products, training and consultancy.
Generate referrals, testimonials and case studies.
Work closely with Product and Technical teams to continually improve the customer experience.

Who we're looking for

You'll be someone who:

Loves building relationships and helping businesses succeed.
Is commercially minded and naturally curious.
Enjoys spotting opportunities and achieving targets.
Is confident presenting and communicating with customers.
Is organised, proactive and self-motivated.
Thrives working as part of a collaborative team.

Skills & Experience

Ideally you'll have:

Experience in Customer Success, Account Management, Business Development or a commercial customer-facing role (preferably within SaaS).
Strong relationship-building and communication skills.
Experience using CRM systems.
Confidence delivering online demonstrations and training.
The ability to manage multiple customer accounts effectively.

Experience within franchising, multi-site businesses or membership organisations would be an advantage but isn't essential.

What you'll receive

Competitive basic salary.
Uncapped bonus scheme — your earning potential is unlimited.
Ongoing training and career development.
The opportunity to help shape an award-winning SaaS platform.
A supportive, ambitious team where your ideas genuinely matter.

If you enjoy helping customers succeed, uncovering commercial opportunities and want to be rewarded for the value you create, we'd love to hear from you.

Job Types: Permanent, Full-time

Pay: £26,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Sick pay

Experience:

Customer relationship management: 1 year (required)

Work Location: Hybrid remote in Shrewsbury SY3 7DN

Quick apply

Refine Your Search

support specialist jobs in shrewsbury

Customer Success Specialist

Hospital Independent Domestic Violence Advisor (HIDVA)

Employment Specialist

Talent Acquisition & Onboarding Specialist

Residential Support Worker with Outdoor Activities

Young Person's Independent Domestic Violence Advisor (YPIDVA)

Alcohol and drug harm reduction support worker

Pastoral Specialist

Group Payroll & HR Administrator

Learning Support Assistant (LSA)

Estate Agent Selling Luxury Homes

Trainee Air Conditioning Engineer

Trainee Forensic Psychologist

Complex Wound Specialist

Recruitment Administrator

Specialist Housing Case Manager

Specialist Housing Case Manager

Legal Assistant

Bank Driver/Escort

Customer Assistant

I want to receive the latest job alerts for support specialist in shrewsbury

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