Job description - summary
Enjoy helping people and building new skills?
If you’re looking to gain valuable customer experience with the UK’s best bank, as voted by Forbes 2026, this could be a great opportunity for you.
On behalf of Nationwide, AMS are seeking a HR Administrator for a 6-month contract, working within our People Services team at Nationwide House, Pipers Way, Swindon.
We’re looking for people who are organised, proactive and genuinely enjoy providing excellent administrative support. If you take pride in your attention to detail and enjoy working behind the scenes to help others succeed, this could be the role for you.
You’ll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role.
We're offering a £14.29 hourly rate, working a total of 35 hours per week, Monday to Friday, 9am – 5pm.
Hybrid working
During the training period You’ll be required to work onsite at Nationwide, Monday - Friday 9am-5pm – 5 days a week for your first 1-2 weeks, depending on progress.
At Nationwide, we support a home working approach wherever possible, giving you the flexibility to do your best work from home for the majority of your time. Following the training period, you’ll be required to attend the office for 40% of your working week and the remaining 60% can be done remotely.
Job description - the role
What you'll be doing
- Providing administrative support for the coordination and delivery HR operations across NBS
- Managing bookings for meetings and hearings, communicating with relevant stakeholders and compiling evidence and information
- Using Microsoft Office and Adobe at an intermediate level and internal systems to maintain spreadsheets, bookings and support related operations
- Responding to queries from stakeholders in a professional and timely manner
- Supporting the Case Management team with day-to-day administration and ad hoc requests
- Assisting with a variety of administrative tasks to help ensure efficient HR operations
Candidate Profile: Key accountabilities, skills & experience
About you
If you've got previous HR and/or Administration experience, enjoy working with data and are confident using Microsoft Office, this could be the perfect opportunity for you. We're looking for someone who is organised, adaptable and enjoys working in a fast-paced environment. You'll be comfortable managing large amounts of information, communicating with a variety of stakeholders and supporting multiple priorities at once.
Experience within a HR environment would be beneficial but isn't essential as full training will be provided. Most importantly, you'll be eager to learn, have a positive attitude and take pride in delivering a high standard of work.
We need you to:
- Have previous administration experience in a busy office environment
- Be confident using Microsoft Office and Adobe
- Demonstrate excellent attention to detail and accuracy
- Be organised and able to manage multiple tasks and competing priorities
- Have strong written and verbal communication skills
- Be confident communicating with colleagues and stakeholders at all levels, including senior managers
- Be adaptable, personable and willing to learn new processes and systems
- Work effectively both independently and as part of a team
- Be comfortable handling confidential and sensitive information
- Have strong problem-solving skills and a proactive approach to supporting others
About the client
Why work at Nationwide?
We’re different from other financial service providers. We’re a bank, owned by our customers. And for over 130 years, we’ve supported those customers to make the most of their money and achieve what they want from life. That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our customers. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special. And you’ll have the opportunity to make a real difference. As a mutual organisation, we are guided by a social purpose which we interpret as ‘building society, nationwide’. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve. On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.
Next steps
What’s on offer?
- 35 hours per week
- Hybrid after training – 2 days per week
- Monday – Friday 9 am to 5 pm
- Start date ASAP
If you’d like to apply, just click the ‘Apply now’ button.
All candidates offered will need to be credit checked, Basic DBS and Right to Work documents available, ID and Proof of Address
Job Type: Full-time
Pay: £14.29 per hour
Job Reference: AMSCWS01190
