Personal Assistant (PA) & Administrative Coordinator
Location: Woolstone, Oxfordshire (SN7 7QL)
Company: K&C Joinery
Job Type: Part-Time (Initial 24 Hours Per Week)
Salary: From £11.00 per hour, with progression opportunities following successful completion of training and probation.
About K&C Joinery
K&C Joinery is a growing and respected joinery and kitchen installation company serving Oxfordshire, London, and the surrounding areas. We specialise in bespoke kitchens, fitted furniture, carpentry, and high-quality joinery projects for residential and commercial clients.
As our business continues to expand, we are looking for a highly organised, professional, and proactive Personal Assistant (PA) & Administrative Coordinator to join our team. This is an excellent opportunity for someone seeking a varied role with genuine opportunities for development, increased responsibility, and long-term career progression within a growing company.
The Role
The successful candidate will provide administrative and organisational support to the management team while helping to ensure the smooth day-to-day running of the business.
This is a varied position that requires excellent communication skills, strong organisational abilities, attention to detail, and the confidence to manage multiple priorities simultaneously.
You will be working closely with company management and will play an important role in maintaining customer relationships, coordinating enquiries, managing administration, and supporting business operations.
Key Responsibilities
Administrative Support
- Managing and organising company emails and correspondence
- Maintaining accurate customer and project records
- Updating databases, spreadsheets, and internal systems
- Organising digital and physical paperwork
- Preparing documents, reports, and business correspondence
- General office administration and clerical support
Customer Communication
- Answering incoming telephone calls professionally
- Responding to customer enquiries via email and phone
- Scheduling appointments, meetings, and site visits
- Taking accurate messages and ensuring follow-up actions are completed
- Maintaining excellent customer service standards
Lead & Enquiry Management
- Managing incoming customer enquiries
- Monitoring and responding to Checkatrade leads
- Recording and tracking customer communications
- Supporting the conversion of enquiries into appointments and projects
Project & Business Support
- Assisting with quote preparation and administrative pricing support
- Coordinating diaries and scheduling meetings
- Supporting project administration where required
- Attending meetings and taking notes when necessary
- Assisting management with various operational tasks
Additional Duties
As a small and growing business, flexibility is important. The successful candidate may occasionally be asked to assist with other reasonable business-related tasks as required.
What We're Looking For
Essential Skills & Experience
- Previous administrative, office, customer service, or PA experience preferred
- Excellent written and verbal communication skills
- Strong organisational and time-management abilities
- Professional and confident telephone manner
- High level of attention to detail
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Ability to manage multiple tasks and priorities effectively
- Strong problem-solving skills
- Reliable, trustworthy, and professional approach to work
Desirable Skills
- Experience using Google Workspace
- Experience using CRM or database systems
- Experience with quoting, scheduling, or project administration
- Knowledge of the construction, joinery, or home improvement sector
- Experience with bookkeeping or accounting software such as QuickBooks
Personal Qualities
We're looking for someone who is:
- Organised and proactive
- Friendly and approachable
- Professional and dependable
- Eager to learn and develop
- Comfortable working independently
- Able to handle confidential information responsibly
- Motivated to contribute to a growing business
Training & Development
Full training will be provided.
The successful candidate will undertake an initial six-week training programme designed to provide the knowledge and confidence needed to succeed in the role.
Following successful completion of training and probation, there will be opportunities for:
- Increased responsibilities
- Additional working hours
- Pay progression
- Career development within the business
Employee Benefits
At K&C Joinery, we value loyalty, commitment, and professional growth.
Benefits may include:
- Structured training and ongoing support
- Opportunities for progression and increased responsibility
- Regular company social events
- Birthday leave following successful completion of probation
- Pay review following successful completion of training
- Supportive and friendly working environment
- Opportunity to become a key member of a growing business
Application Process
If you are organised, motivated, professional, and looking to build a long-term career within a growing company, we would love to hear from you.
Please submit your CV along with a brief covering letter outlining your experience and why you believe you would be a great fit for K&C Joinery.
Pay: £11.00-£15.00 per hour
Benefits:
- Casual dress
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Sick pay
Work Location: In person
