Customer experience leader Work, Jobs in Shrivenham, Oxf (with Salaries)

Engineering Administrator & Customer Support Coordinator
ILPRA SYSTEMS UK LTD. —Swindon
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Lead Administrator
Serco Plc —Swindon
- £15,527 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
8d
Retail Store Manager - Watchfield
Prospect Hospice —Watchfield
- £25,517 - £26,924 a year
- Weekend availability
- IT
- Hospice
- Retail management
- Employee assistance programme
Pub Supervisor
The Rose & Crown —Ashbury
- £13.27 an hour
- Part-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Astor Bannerman (Medical) —Cheltenham
- £26,000 - £27,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
- Referral programme
Quick apply
4d
Customer Support Advisor - Validations
Hellios Information Limited —Oxford
- £26,250 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Work from home
Quick apply
11d
Project Manager
Glanua —Highworth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
Quick apply
Team Member
Hollywoodbowlgroup —Swindon
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
4d
Executive Assistant – Cabinet Office
Swindon Borough Council —Swindon
- £32,597 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
Quick apply
1d
Customer Experience Specialist
Zimmer Biomet —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
4d
Team Leader
EG On The Move Ltd —Swindon
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
4d
Student Enquiry Support Assistant
Collegiate Group Ltd —Wantage
- £13 an hour
- Temporary
- Hospitality
- Microsoft Outlook
- Sales
- Free parking
Quick apply
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
2d
Technical Sales Support Specialist
Infopro Digital Services Limited —Swindon
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
Tesco Shift Leader - Days - Highworth Express
Tesco UK —Swindon
- £15.59 - £16.86 an hour
- Part-time
- Employee discount
23h
Business Development Manager (Defence)
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Business development
- Travel
- Mentoring
- Annual leave
- Work from home
Weddings & Special Events Co-Ordinator
Levy —Oxford
- £14.21 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Store discount
- Annual leave
Bershka Oxford Menswear Responsible
INDITEX —Oxford
- Full-time
- Sales
- Organisational skills
- Time management
- Employee discount
Quick apply
Graduate Management Trainee - Swindon
Enterprise Mobility —Swindon
- Full-time
- Sales
- Customer service
- Bachelor's degree
Business Support Administator
Corpay —Swindon
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Life insurance
5d

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customer experience leader jobs near shrivenham, oxf

Engineering Administrator & Customer Support Coordinator

ILPRA SYSTEMS UK LTD.
Swindon

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
3 days ago

Benefits

Free parking
Private medical insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Customer support
Italian
Communication skills
Office experience

Full job description

Company Overview

Ilpra Systems UK Ltd has been a leader in the industrial packaging machinery industry since 1990. With a strong focus on innovation and quality, the company provides comprehensive solutions including machinery sales, after-sales service, and consumables to over 400 customers across the UK. As part of a family-owned business with a global presence, Ilpra is committed to technological advancement and customer satisfaction.

Summary

We are seeking a motivated and organised individual to join our operations team in an entry-level to junior administration role supporting our engineering department. This position is ideal for someone early in their career (or with some initial office experience) who is eager to develop within a technical and customer-focused environment.

You will play a key role in ensuring the smooth day-to-day coordination of customer service, spare parts, and field engineering activities, working closely with both the Engineering Manager and Spare Parts Manager.

Key Responsibilities

Customer Service & Communication

Answer incoming phone calls and direct enquiries professionally
Monitor shared inboxes and respond to customer queries in a timely manner
Act as a first point of contact for service-related enquiries
Maintain a positive and professional company image at all times

Sales & Administration Support

Prepare customer quotations for service work and spare parts
Process customer orders accurately and efficiently
Raise internal documentation and maintain accurate records
Assist in tracking ongoing jobs and customer requests

Engineering Support Coordination

Prepare job packs and documentation for Field Service Engineers
Coordinate spare parts and work requirements ahead of site visits
Liaise with engineers to ensure they have the required information and materials
Support scheduling and planning activities when required

Team Support & Cover

Provide administrative support to both the Engineering Manager and Spare Parts Manager
Occasionally cover key duties during staff absence (e.g. holidays, sickness)
Assist with general office tasks where necessary

Skills & Experience

Essential:

Strong organisational skills with attention to detail
Confident communication skills (both phone and email)
Good IT skills (Microsoft Office – Outlook, Excel, Word)
Ability to prioritise tasks and work in a fast-paced environment
Positive attitude and willingness to learn

Desirable:

Previous experience in an office, admin, or customer service role
Interest in engineering or technical environments
Experience working with quotations or order processing systems

Personal Attributes

Reliable and proactive
Professional and courteous
Team-oriented with a flexible approach
Able to remain calm under pressure
Keen to develop and grow within the business

What We Offer

Opportunity to develop within a growing engineering-focused business
Exposure to multiple departments and business processes
Supportive team environment
On-the-job training and development

Future Progression Opportunities

This role offers clear progression opportunities into:

Engineering Coordination
Spare Parts Management
Operations / Service Management roles

Why Join ILPRA Systems UK Ltd

Work with a respected international packaging machinery manufacturer
Play a key leadership role in customer satisfaction and service excellence
Direct influence on operational improvement and customer relationships
Varied, hands‑on role with autonomy and responsibility
Personal Career Growth under the right mentors

Job Type: Full-time

Benefits:

Private medical insurance

Language:

English (required)
Italian (preferred)

Location:

Swindon SN3 4AG (required)

Work Location: In person

If you are ready to bring your organizational talents and customer support expertise to a pioneering company, we invite you to embark on this exciting journey with us—your next professional chapter awaits at Ilpra Systems UK Ltd.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Free parking
Private medical insurance

Experience:

Engineering: 1 year (preferred)
Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Language:

English (required)
Italian (preferred)

Location:

Swindon SN3 4AG (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in shrivenham, oxf

Engineering Administrator & Customer Support Coordinator

Lead Administrator

Retail Store Manager - Watchfield

Pub Supervisor

Customer Service Advisor

Customer Support Advisor - Validations

Project Manager

Team Member

Executive Assistant – Cabinet Office

Customer Experience Specialist

Team Leader

Student Enquiry Support Assistant

Complaints Team Leader

Technical Sales Support Specialist

Tesco Shift Leader - Days - Highworth Express

Business Development Manager (Defence)

Weddings & Special Events Co-Ordinator

Bershka Oxford Menswear Responsible

Graduate Management Trainee - Swindon

Business Support Administator

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