Support manager Work, Jobs in Shropham, Nfk (with Salaries)

Operations Manager
Stephen Green and Associates —Attleborough
- From £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
Business Administration/Customer Service
Able Cleaning and Hygiene Supplies —Watton
- £26,000 - £30,000 a year
- Weekend availability
- Microsoft Excel
- Accounting
- In-person
- Free parking
- Profit sharing
Quick apply
9d
Team Manager
Norfolk County Council —Dereham
- £50,166 - £54,277 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Leadership
- Employee discount
- Gym membership
3d
Technical Support Manager
Landmarc Support Services —West Tofts
- Up to £49,612.50 a year
- Monday to Friday
- Civil engineering
- Maintenance
- Employee discount
5d
Operations Manager
Chestnut Group —Bury St. Edmunds
- £75,000 a year
- Full-time
- Hospitality
- Travel
- Leadership
- Referral programme
Quick apply
Operations Improvement Manager
M Group —Bury St. Edmunds
- £44,000 - £55,000 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
Business Support Manager
Norse Group LTD —Norwich
- £40,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
1d
Cluster Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £95,000 - £105,000 a year
- Full-time
Quick apply
Store Manager
B&Q —Norwich
- £59,500 - £74,500 a year
- Part-time
- Annual leave
- Employee assistance programme
13d
Service Manager
Williams Lea —Norwich
- £65,000 a year
- Full-time
- Hybrid work
- Referral programme
Assistant Project Manager
Anglian Water Services Ltd —Norwich
- Full-time
- Engineering
- Travel
- Communication skills
- Annual leave
12d
Communications Officer
Norwich City Council —Norwich
- £36,363 - £39,152 a year
- Hybrid work
- Marketing
- Social media management
- SharePoint
- Annual leave
6d
AHP Project Manager
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Part-time
9d
Community Team Manager
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
13d
Senior HR Advisor
Crown Chicken LTD, Division of Cranswick PLC —Kenninghall
- £35,000 - £40,000 a year
- Full-time
- Travel
- Human resources
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Community Team Manager
Norfolk & Suffolk Foundation Trust —Norwich
- £49,387 - £56,515 a year
- Full-time
- Nursing
- Case management
- Driving
13d
Housing Manager
Bromford Flagship Livewest —Bury St. Edmunds
- £47,917.60 a year
- Continuous improvement
- Leadership
- Annual leave
- Sick pay
Assistant Store Manager
EG Group —Snetterton
- £13.80 an hour
- Hospitality
- Management
- Leadership
- Employee assistance programme
- Employee discount
Operational Analyst - Contact Centre
Careline365 —Norwich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Maths
- Free parking
- Employee assistance programme
Enterprise Customer Success Manager
Glassbox Ltd. —Norwich
- £100,000 - £500,000 a year
- Remote
- Master's degree
- Bachelor's degree
- No degree
Quick apply

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Operations Manager

Stephen Green and Associates
Attleborough

Quick apply

Job details

Full-time
From £40,000 a year

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Job Description - Operations Manager

An exciting opportunity has arisen for an Operations Manager to join our friendly and committed company where our staff feel supported, respected and appreciated.

You will be joining the team at a time of growth, allowing you to build networks and support your career progression and personal development.

SGA provides advice in a niche area of health and safety. We are an HSE approved Radiation Protection Adviser Body and provide full UK coverage delivering expert advice and training to a wide variety of clients within the small user sector (dental, veterinary, food, security, transport, non-destructive testing, private medical, pharmaceutical industry and universities). Our technical team includes provision for RPA, RWA, MPE and LPA advice that delivers advice to ensure safe working practices and legislative / regulatory compliance, are technical team are supported by our centrally based admin team.

We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include:

· generous pension contribution and annual leave

· *death in service

· *private health care,

· Free onsite parking

*subject to passing probation.

Job Title - Operations Manager

Permanent position. - Full Time: Monday to Friday, 9am-5pm (40 hours per week)

Based at our office in Attleborough, Norfolk

Salary: from £40,000 dependent on experience

As the Operations Manager you are responsible for actively managing the day-to-day running and operational procedures/performance of the business, including continuous monitoring of current processes to check effectiveness and where necessary developing procedures to improve operational efficiencies. Seeking to continually improve client satisfaction, maximise financial performance and ensure that all decisions and work is carried out in a safe, timely and satisfactory manner. Display leadership to provide services that are above and beyond for customer satisfaction and retention acting as the “service champion” for the operational staff and creates a positive atmosphere for client relations

As the Operations Manager, you will report directly to the board and be a key member of team. With responsibility for all areas of operations

Key Responsibilities

· Be the first point of contact with regards to operational matters for all client cohorts.

· Communicate a clear and consistent message regarding the company goals to produce desired results

· Identify areas of cost and process inefficiencies and driving through the change necessary to ensure that these are eliminated by working with the team.

· Driving and supporting continuous improvement methods throughout the business

· Building relationships at all levels with customers as well as internally within the company.

· Keeps the team focused on the critical components of operations to drive customer satisfaction and the desired financial results

· Manage day to day operations, ensuring that the quality and standards meet the expectations of the customers. Leading the operations team to plan, co-ordinate and manage works received for the entire client process from taking the initial phone call to job completion.

o Enquiries for both Radiation Protection Advice (RPA) Services, Inspection of Plans, Training and Personal Dosimetry

o Preparation of client documentation including proposals and letters of appointment

o Update of client databases and customer audit sheets

o Planning and co-ordinating visits for the team of Radiation Protection Advisers (RPAs) to ensure all works are completed safely and efficiently within the required timescales. This will also include booking hotels and flights where necessary

o Preparation of visit documentation

o Preparation of draft reports, Radiation Protection Files, Risk Assessments and Local Rules

o Sending out reports, certificate, invoice, additional documentation

o Date update on CRM

o Managing follow up tasks as required

o Resolving customer queries or complaints efficiently and providing the appropriate solutions.

· Meet and exceed new business and KPI targets to ensure desirable revenue generation and behaviours that are consistent with a sustainable business

· Preparation of :

o monthly statistics for Board

· Provide input on operational performance and strategy for annual strategy deck

· In conjunction with the Financial Controller set competitive pricing structures across all client cohorts

· Managing operations staff training to ensure compliance with statutory policies, standards, and Standard Operating Procedures. Improves service by communicating and assisting individuals to understand client needs, providing guidance, feedback and individual coaching when needed.

· Conducting regular one to ones with Operations team and assisting in one to ones with Technical Team.

· Attendance at client meetings as required

· Presence on trade stands at sector shows or conference as required

Key Skills for the Role:

· Exceptional customer service focus.

· Positive attitude that focuses on solutions.

· Experience of leading a team.

· Ability to schedule tasks to maximise productivity.

· Excellent time management and prioritisation skills.

· Strong communication and interpersonal skills (written and oral).

· The ability to maintain accurate electronic and paper-based data recording systems

· High level of Microsoft office competency with both Word and Excel

Contact

Karen Bird

COO SGA

[email protected]

Pay: From £40,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Attleborough NR17 1ZA: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

support manager jobs in shropham, nfk

Operations Manager

Business Administration/Customer Service

Team Manager

Technical Support Manager

Operations Manager

Operations Improvement Manager

Business Support Manager

Cluster Manager

Store Manager

Service Manager

Assistant Project Manager

Communications Officer

AHP Project Manager

Community Team Manager

Senior HR Advisor

Community Team Manager

Housing Manager

Assistant Store Manager

Operational Analyst - Contact Centre

Enterprise Customer Success Manager

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