Customer experience manager Work, Jobs in Shropshire (with Salaries)

Facilities Manager
National Trust —Shrewsbury
- £34,437 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
4d
Customer Advisor
Boots —Shrewsbury
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Hotel Manager
TravelodgeHotels —Shrewsbury
- £30,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
2d
Duty Manager
Shropshire Community Leisure Trust —Shrewsbury
- £27,839.67 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Leadership
- Employee assistance programme
4d
Customer Success Manager
Keysight Technologies, Inc. —Telford
- Part-time
- Remote
- Microsoft Office
- Analysis skills
- Bachelor's degree
8d
Customer Success Manager
HM Revenue and Customs —Telford
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
7d
Local Service Manager
Sanctuary Supported Living —Shrewsbury
- £38,493 - £40,521 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Service & Installation Co-ordinator
Cool Services Ltd —Shrewsbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Project Manager
Avove —Shrewsbury
- £55,000 - £65,000 a year
- Full-time
- Civil engineering
- Contracts
- Agile
- Annual leave
- Employee assistance programme
Quick apply
1d
Aftersales Manager
Techni Ltd —Shrewsbury
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
4d
Senior Project Manager
Babcock International —Telford
- From £63,440.04 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Annual leave
7d
Senior Commercial Manager
UniiQuest Global Ltd —Wellington
- £61,000 - £90,000 a year
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Business development
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Nights Service Colleague (Express)
ASDA —Shrewsbury
- £13.10 - £15.64 an hour
- Part-time
- Employee assistance programme
- Employee discount
13d
External Communications Manager
Connexus —Craven Arms
- Up to £49,400 a year
- Full-time
- Hybrid work
- Marketing
- Travel
6d
Recruitment Administrator
JAM CARE LIMITED —Telford
- £24,000 - £28,000 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
4d
Science Customer Engagement Manager
Commercial Services Group —Shrewsbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
Quick apply
Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Shrewsbury
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Centre Manager
Halfords —Shrewsbury
- £35,229 - £51,448 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
11d
Service Colleague (Food Services)
ASDA —Shrewsbury
- £13.10 an hour
- Part-time
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
7d
Customer Host
Transport for Wales —Shrewsbury
- £25,779 a year
- Day shift
- Classroom experience
- Employee discount
2d

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Facilities Manager

National Trust -
Shrewsbury

Apply Now

Job details

Permanent | Full-time
£34,437 a year
4 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Leadership

Full job description

We're looking for a Facilities Manager to join the Attingham Estate, based primarily at Attingham Park and Sunnycroft. This is an exciting opportunity to play a leading role in caring for important historic buildings and visitor facilities, including historic houses, estate buildings, workshops, commercial areas, visitor reception buildings and car parks.

As part of a estate designated for growth, you'll help ensure these special places remain safe, compliant and welcoming for everyone while supporting ambitious plans to improve the visitor experience and restore the natural environment across the wider estate. We're looking for a well-organised, proactive individual with strong leadership skills to ensure our properties meet all relevant Health & Safety, environmental, fire and security standards.

What it's like to work here:Attingham Park is one of the National Trust's busiest places, welcoming more than 610,000 visitors each year, with numbers continuing to grow. With a wide variety of buildings and facilities in our care, no two days are the same. Some days you'll be planning preventative maintenance, managing contractors and delivering compliance programmes. On others, you'll be responding to operational issues, leading projects or ensuring the essential services that keep our properties running safely and efficiently are in place.

The Facilities Team consists of the Facilities Manager, supported by one Facilities Co-ordinator, one Business Services Coordinator, three Facilities Assistants and a valued volunteer cohort. Alongside leading facilities management, the team also delivers key Business Services functions across the portfolio, including customer service support, finance and banking processes, and business administration that underpin the day-to-day operation of our properties. Together, you'll be part of a friendly, collaborative team working to conserve these remarkable places and deliver the National Trust's ambition to care for them For Everyone, For Ever.

You'll work across the North Shropshire portfolio and will be based on site. The role primarily operates during weekdays, but you'll also join the Duty Manager rota for weekends and bank holidays and ensure the team is confident in key systems and emergency plans. As a member of the Senior Leadership Team, you'll contribute to the wider operational and strategic direction of this growing portfolio.

What you'll be doing:Reporting to the General Manager, you'll lead the Facilities Team and work closely with estate teams and regional and national colleagues to maintain safe, compliant and welcoming places for everyone. You'll use resources effectively, improve our facilities and help deliver outstanding visitor experiences. You'll also oversee the delivery of key Business Services functions, ensuring effective customer service support, finance and banking processes, and business administration across the portfolio.

Your operation will be varied and fast paced. You'll monitor and deliver statutory compliance, oversee planned preventative and reactive maintenance, manage contractors and contracts, lead capital and improvement projects, and ensure the smooth delivery of essential facilities and business support services across the portfolio. You'll coach colleagues, promote good practice and build strong relationships across teams to support the successful delivery of our operational and strategic objectives.

You'll be accountable for all aspects of facilities management and Business Services, ensuring our buildings, infrastructure, visitor facilities and operational support services remain safe, efficient, compliant and effective.

Who we're looking forWe’d love to hear from you if you’re:

experienced in managing facilities, or supervising, and looking to develop your career
keenly interested in looking after buildings and assets to a high standard
skilled in managing relations with contractors
focused on detail, especially to do with health and safety and compliance
knowledgeable of environmental and climate initiatives
able to manage large maintenance budgets and make sure projects run smoothly.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

customer experience manager jobs in shropshire

Facilities Manager

Customer Advisor

Hotel Manager

Duty Manager

Customer Success Manager

Customer Success Manager

Local Service Manager

Service & Installation Co-ordinator

Project Manager

Aftersales Manager

Senior Project Manager

Senior Commercial Manager

Nights Service Colleague (Express)

External Communications Manager

Recruitment Administrator

Science Customer Engagement Manager

Business Development Manager (BDM) - Shrewsbury - Circa 41k -Package 53k OTE Uncapped

Centre Manager

Service Colleague (Food Services)

Customer Host

I want to receive the latest job alerts for customer experience manager in shropshire

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