Automotive service advisor Work, Jobs in Shurdington, Gls (with Salaries)

Automotive Service Advisor
Baylis Automotive —Cirencester
- Up to £35,000 a year
- Full-time
- In-person
- Store discount
- Annual leave
Quick apply
Automotive Service Advisor
Reinventing The Wheel- Jeb UK —Tewkesbury
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
Workshop Controller
Baylis Automotive —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Store discount
- Annual leave
Quick apply
12d
Service Advisor (Automotive) Renault
Fish Brothers (Swindon) Ltd —Swindon
- £29,500 a year
- Overtime
- Customer service
- Organisational skills
- In-person
- Life insurance
Quick apply
Aftersales Advisor Cheltenham (Gloucestershire, Jeep, Fiat, Alfa, Motortrade)
Unity Automotive Group Ltd - Unity Cheltenham —Cheltenham
- £28,200 - £32,200 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
- Referral programme
Quick apply
4d
Mercedes-Benz Parts Advisor
Sytner —Gloucester
- Weekend availability
- Communication skills
- Employee discount
Aftersales Advisor
Eden Motor Group —Swindon
- Full-time
- Customer service
- Computer skills
- In-person
- Store discount
- Employee assistance programme
Quick apply
13d
Senior Service Advisor
Lookers —Worcester
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Service Advisor- Part Time
Lookers —Worcester
- £11,048 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Service Advisor - FCA
Johnsons Cars —Swindon
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Computer literacy
- Travel
- Communication skills
Workshop Controller - FCA
Johnsons Cars —Swindon
- Up to £30,750 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Parts Advisor - Mazda/FCA
Johnsons Cars —Swindon
- £26,650 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Quick apply

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Automotive Service Advisor

Baylis Automotive -
Cirencester

Quick apply

Job details

Full-time
Up to £35,000 a year

Benefits

Store discount
Additional leave
Private dental insurance
Annual leave
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Vehicle service booking
Driving Licence
Complaint handling
Motor vehicle service advising experience
Automotive service
Customer interaction
Add-on sales

Full job description

Job description:

We are seeking a customer-focused and motivated Service Advisor to join our team in Cirencester. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional customer service. As the first point of contact for customers, you will play a key role in coordinating service appointments, liaising with the workshop, and ensuring a smooth and professional experience from start to finish, while also contributing to sales targets and customer satisfaction goals.

Benefits (in addition to standard):

Up to £30k basic + OTE £35K
31 days paid holiday (inc bank holidays) rising by + 1 day after each 5 years worked
Company Pension Contribution
Annual company events
Bespoke induction and development training
Staff discounts for vehicle purchase and servicing
Death in Service Benefit
Free eye test, dental & therapy treatments

Who you are:

Ideally have 2 years customer facing experience in a retail environment.
Prefer to work in a team environment.
You will be a customer centric person.
Target driven and ambitious
Enjoy being busy and meeting new people
Hold a driving licence

As the Service Advisor:

You will have a proven record of delivering excellent customer service.
Be able to exceed customer service expectations.
Be able to exceed product sales targets.
Able to meet customers face to face and be the first line of contact

Main Duties

Prepare job cards the day before the customer appointment.
Arrange appointments for customers.
Customer interaction mainly face to face and via the various communication channels.
Maintain detailed records of each service visit on the job card.
Advise customers of any additional work required with costs.
Be the primary point of contact between customers and the workshop.
Exceed the monthly customer recommendations targets.
Deliver outstanding customer experience.
Make sure that the product sales targets are exceeded.
Update customers of progress made at least every 4 hours.
Prepare customer invoices ready for payment.
Contact the customers post appointment to ensure they are happy.
Consistently live the company's core values.
Handle customer concerns and address complaints.

Job Type: Full-time

Hours: Monday - Friday 8:00am - 5:30am, 1 in every 3 Saturdays 8:30-12:30

Job Type: Full-time

Pay: Up to £35,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Store discount

Ability to commute/relocate:

Cirencester GL7 2JU: reliably commute or plan to relocate before starting work (required)

Experience:

customer facing: 1 year (preferred)
Automotive service: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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automotive service advisor jobs in shurdington, gls