Automotive service advisor Work, Jobs in Sidbury, Dev (with Salaries)

Service Advisor (PC) - Mercedes-Benz of Exeter
City West Country Ltd —Exeter
- Up to £38,900 a year
- Call to connect
- IT
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor
Elite Garages —Exeter
- From £30,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply
6d
Senior Parts Advisor
ABA Groundcare (SW) Ltd —Tiverton
- £32,250 - £45,150 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Store discount
- Employee discount
Quick apply
Service Advisor
Southwest Nissan - Exeter —Exeter
- £30,000 - £40,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Annual leave
- Employee discount
Quick apply
10d
Service Advisor
Vertu Motors —Taunton
- Up to £35,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
5h
Parts Advisor
Alliance Automotive Group LV —Taunton
- Communication skills
- Employee discount
Quick apply
10d
Parts Advisor - Toyota
Snows Group —Exeter
- £27,000 - £36,000 a year
- Full-time
- Employee assistance programme
- Referral programme
6d

More jobs to discover

Find similar jobs that you might be interested in.

Service Advisor
Vospers —Barnstaple
Our Service Advisors coordinate between our workshop and customers to provide our customers with excellent service and knowledge.
Quick apply
9d
Customer Service Advisor
NHBS —Totnes
Every day is different at NHBS and you will be involved in a range of tasks such as answering customer queries by email or phone, processing orders or returns,…
£25,798.50 a year
Quick apply
9d

I want to receive the latest job alerts for automotive service advisor in sidbury, dev

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Advisor (PC) - Mercedes-Benz of Exeter

City West Country Ltd -
Exeter

Quick apply

Job details

Up to £38,900 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Full job description

Salary: Up to£38,900.00 per annum

Hours: Monday - Friday 08:00 - 18:00 with Saturdays on a rota basis

Location: Exeter

This is a rare opportunity to join the service team at City West Country Ltd in our Mercedes-Benz of Exeter dealership! We are looking for Service Advisor to support the smooth running of the workshop, ensuring all work is managed efficiently and in line with brand standards and franchise requirements.

The role involves delivering against key KPIs, contributing to strong financial performance through effective upselling and job management, and providing a high level of customer care. Acting as the link between the customer and the workshop, you will ensure clear communication, manage expectations, and consistently deliver an experience that exceeds customer expectations.

Who are City West Country?

We are a privately owned, awardwinning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, were offering the right candidate the chance to thrive in a fastpaced, forwardthinking environment

Owned by a fatherandson team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!

What can we offer you?

Employee Car Scheme
Manufacturer Accredited training programme
25 days holiday + bank holidays
Scottish Widows salary sacrifice pension scheme
Access to our exclusive Benefits Hub discounts on big brands
Employee Assistance Programme
Cycle to work scheme and eye care vouchers
Life assurance 1 x basic salary
Long Service Awards to celebrate your milestones

What Youll Be Doing

As a Service Advisor you will support the smooth day-to-day operation of the workshop, ensuring all work is managed in line with standard processes and franchise requirements. You will be responsible for coordinating jobs efficiently, maintaining clear communication between customers and the workshop, and supporting overall back-of-house performance.

You will deliver against key KPIs including service targets, mystery shop standards, and customer feedback, while identifying opportunities to drive additional sales and maximise revenue in line with business objectives.

This is a key customer-facing role, acting as the link between the customer and the technical team. You will ensure expectations are managed effectively, updates are clear and timely, and every interaction reflects a high standard of service and professionalism.

Key Responsibilities

Efficiently manages resources with workshop controllers to deliver quality service on time
Ensures drivers operate to schedule and meet customer and workshop expectations
Effectively liaises with relevant departments across the business
Gives customer focus priority throughout the service operation
Communicates and develops strong professional relationships with customers to deliver a high level of service
Ensures that the customer is fully informed of any changes to costs including invoice explanation and advising on any future requirements
Delivers customers vehicle on time to a high standard
Manages the standard and quality of technical information
Ensures that the authorisation of warranty and goodwill meets the manufacturers recommendations
Meets with the service manager to review performance and suggest improvements
Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives
Maintains effective service information by ensuring all relevant marketing information is maintained on the customer/prospect database

What Were Looking For

Previous service experience within the Motor industry
Experience of a customer focussed environment
Specialist/ technical product knowledge
Admin and IT Skills

Is This You?

If youre excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected]

Quick apply

Refine Your Search

automotive service advisor jobs in sidbury, dev

Service Advisor (PC) - Mercedes-Benz of Exeter

Service Advisor

Senior Parts Advisor

Service Advisor

Service Advisor

Parts Advisor

Parts Advisor - Toyota

More jobs to discover

I want to receive the latest job alerts for automotive service advisor in sidbury, dev

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected