Engagement specialist Work, Jobs in Sidcup, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
14d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
13d
Membership Director
China-Britain Business Council —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Life insurance
Quick apply
12d
Head of Innovation
Burges Salmon —London
- AI
SEN Education and Engagement Specialist
Fresh Start in Education —Leatherhead
- £25 - £35 an hour
- English
- School
- Teaching
- Employee discount
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
QMS Product Lead
Robosol Software UK Limited —Basildon
- From £50,000 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Primary Teacher (SEND)
ASD Learning LTD —Welling
- £37,200 - £47,700 a year
- Full-time
- Working with children
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
B2B Experience Specialist
Partner Retail Services —London
- £30,784 - £35,000 a year
- Full-time
- Employee discount
Quick apply
3d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Improvement Director for Cancer
King's College Hospital NHS Foundation Trust —London
- £113,565 - £150,569 a year
- Part-time
4d
Community Manager
PEI Group —London
- Presentation skills
- Organisational skills
- Communication skills
Specialist, Partnership Management
Pearson —London
- Communication skills
5d
Behaviour & Emotional Support Mentor
WeSTRIVE Mentoring Ltd. —Ruislip
- £100 - £130 a day
- Full-time
- Childcare
- Working with children
- First Aid Certification
Quick apply
14d
Marketing & Content Manager - Hatton Garden
PreOwned luxuries ltd —London
- £30,000 - £32,500 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
5d
Sr Customer Engagement Specialist REMOTE from Anywhere in the United Kingdom or European Union
AYTM —London
- £50,000 - £60,000 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
SENCO
1Up Collective CIC —Basildon
- £33,000 - £50,000 a year
- Part-time
- Organisational skills
- In-person
- Care plans
Quick apply
Opiate Recovery Coordinator
Change Grow Live —Lewisham
- £28,557.79 - £32,802.41 a year
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
10d
Business Development Representative
PEI Group —London
- Business development
- Communication skills

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

engagement specialist jobs in sidcup, gtl

Welfare Advice Officer

Media Relations Consultant

Event Specialist

Membership Director

Head of Innovation

SEN Education and Engagement Specialist

Client Success Executive

QMS Product Lead

Primary Teacher (SEND)

B2B Experience Specialist

Client Engagement Manager

Improvement Director for Cancer

Community Manager

Specialist, Partnership Management

Behaviour & Emotional Support Mentor

Marketing & Content Manager - Hatton Garden

Sr Customer Engagement Specialist REMOTE from Anywhere in the United Kingdom or European Union

SENCO

Opiate Recovery Coordinator

Business Development Representative

I want to receive the latest job alerts for engagement specialist in sidcup, gtl

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