Service delivery manager Work, Jobs in Silsden, Nl (with Salaries)

Service Delivery Manager
Kone —Keighley
- Full-time
- Hybrid work
- Management
- Salesforce
- English
8d
Service Delivery Manager
Evri —Morley
- £49,000 - £54,000 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Customer Delivery Driver - Skipton
Tesco UK —Skipton
- £14.18 - £15.45 an hour
- Full-time
- Employee discount
2d
Patient Services Assistant - AWC Division
Modality Partnership - AWC Division —Keighley
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Shift Manager
Greggs —Ilkley
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
VacancyTitle: Housing Manager
Housing 21 —Thackley
- £33,743 - £50,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Sick pay
CLEANER
Lancashire County Council —Colne
- £7,024 a month
- Part-time
- School
1d
General Manager (Commercial and Operations)
CPDme —Clitheroe
- £42,000 - £58,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
6h
Customer Experience Lead
United Gas and Power —Guiseley
- Monday to Friday
- Customer service
- Microsoft Office
- Leadership
- Annual leave
Quick apply
3d
Cook Manager
Mellors Catering Services Limited —Keighley
- £14 an hour
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
10d
Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
2d
EPRR Manager
Bradford District Care NHS Foundation Trust —Bradford
- £57,528 - £64,750 a year
- Full-time
23h
Assistant Case Manager
Resurgence Case Management Ltd —Colne
- £27,000 - £29,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
2d
Chief Operating Officer (COO)
Pennine Domestic Abuse Partnership —Huddersfield
- £45,000 - £47,000 a year
- Part-time
- Microsoft Outlook
- Human resources
- Contracts
- Free parking
- Annual leave
Quick apply
6h
Director of Campus Operations
Study Group —Leeds
- £50,000 - £500,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Teaching
Quick apply
14d
Service Delivery Manager
Compliance365 —Wakefield
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Free parking
Quick apply
6d
Deputy Director of Transformation (Band 8d)
Airedale NHS Foundation Trust —Keighley
- £94,356 - £108,814 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
17h
Transport Manager
Vintage.com —Leeds
- £48,000 - £52,000 a year
- Full-time
- Management
Quick apply
1d
Release and Deployment Manager
Skipton Building Society —Skipton
- Full-time
- DevOps
- Leadership
- Communication skills
- Annual leave
District Manager
Change Grow Live —Nelson
- £40,889.21 - £45,583.51 a year
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
10d

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Service Delivery Manager

Kone -
Keighley

Apply Now

Job details

Full-time
8 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Management
Salesforce
English
Microsoft Office
IT
Leadership
Communication skills

Full job description

Purpose

Service Delivery Manager evaluates, develops, and leads one of the Service Delivery teams to ensure that the organization’s strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.

Service Delivery Manager develops customer centricity and ensures operational excellence in their team.

Responsibilities & Key Activities

General Manager responsibilities

People management e.g., setting targets, conducting development plan discussions for team members
Facilitates information sharing and creates collaborative working environment
Drives competence development in the team
Drives behavior to represent KONE as one team towards the customer
Monitors and leads the performance and KPI adherence of the team
Uses data to bring forward ideas to improve customer experience and operational efficiency
Keeps an eye on short and long-term development

Analyse, organise and optimise Teams operations

Ensures team’s compliance with company policies
Manages the team’s operation within budget
Ensures processes are followed according to defined global processes
Understands and keeps updated on teams’ systems
When relevant to the team, ensures emergency/contingency/crisis* recovery plans are in place and conducts periodic drills
Implements and ensure proper working of new tools/processes/system
Meets KPI targets

Manage Team members

Ensures hiring of competent resources
Ensures new colleagues are properly onboarded and trained before performing their activities
Ensures continuous improvement of skill levels through training, coaching, or similar
Creates a friendly and desirable working environment to maximise turnover rate

Customer Management

Ensures complaints are promptly replied to and followed up

Entry Requirements

Proven leadership and managerial experience, including coaching, motivation, and team development
Experienced Service Management professional
Customer-focused, service-oriented mind-set
Experience in process development and implementation of new practices
Good technical experience
IT literacy. Fluent in MS Office, Excel, and Word skills. SAP & Salesforce knowledge preferable.

Good communication skills in both written & spoken English.

What KONE can offer:

We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, Bonus, Car, Dental Insurance, Private Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

service delivery manager jobs in silsden, nl

Service Delivery Manager

Service Delivery Manager

Customer Delivery Driver - Skipton

Patient Services Assistant - AWC Division

Shift Manager

VacancyTitle: Housing Manager

CLEANER

General Manager (Commercial and Operations)

Customer Experience Lead

Cook Manager

Operations Manager

EPRR Manager

Assistant Case Manager

Chief Operating Officer (COO)

Director of Campus Operations

Service Delivery Manager

Deputy Director of Transformation (Band 8d)

Transport Manager

Release and Deployment Manager

District Manager

I want to receive the latest job alerts for service delivery manager in silsden, nl

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