Guest experience manager Work, Jobs in Simpson, Bkm (with Salaries)

Duty Manager
Padel Vault —Milton Keynes
- £26,500 - £28,000 a year
- Part-time
- Bar
- Management
- Inventory control
- Free parking
- Employee discount
Quick apply
2d
Event Co-ordinator - On-Site
Makita UK —Milton Keynes
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Conference & Events Hospitality Assistant- Kents Hill Park
Levy —Milton Keynes
- £13.45 an hour
- Full-time
- Guest services
- Employee assistance programme
- Employee discount
6d
General Manager
The Wheatsheaf —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Cooking
- Hotel
Quick apply
Property Operations Supervisor – Serviced Apartments
Your Apartment —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
Assistant Club Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Organisational skills
- Communication skills
Quick apply
Track Supervisor
Formula Fast Indoor Karting —Milton Keynes
- £13.50 - £14.50 an hour
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
Quick apply
General Manager
Hide & Seek Café Bar —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Inventory control
- Continuous improvement
- Store discount
- Employee discount
Quick apply
Duty Manager - Premier Inn
Premier Inn —Milton Keynes
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
12h
Guest Experience Duty Manager
London Luton Airport —Luton
- Weekend availability
- Continuous improvement
- Leadership
- Employee discount
7d
Padel Centre Manager
Padel4all Ltd —Bedford
- £32,000 - £38,000 a year
- Weekend availability
- Customer service
- In-person
- Training & development
Quick apply
3d
Senior Event Manager
Aston Martin F1 —Silverstone
- Full-time
- Team management
- Budgeting
- Communication skills
Quick apply
6d
Restaurant Manager
Smoky Boys Milton Keynes —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Cooking
Quick apply
Duty Manager
Virgin Active —Northampton
- Communication skills
- Annual leave
- Employee discount
Member Experience Manager
Fitness First —Bedford
- £28,685 a year
- Planograms
- Team management
- Training & development
- Employee discount
- Gym membership
Quick apply
8d
Learning & Development Partner
Wells & Co. —Bedford
- Up to £70,000 a year
- Full-time
- Hospitality
- Project management
- Training & development
- Annual leave
Quick apply
Hotel Duty Manager - Moxy Milton Keynes
Hotel Co 51 UK —Milton Keynes
- £32,385 a year
- Full-time
- English
- Hotel
- Employee discount
Quick apply
2d
Regional People Coordinator
Away Resorts —Hemel Hempstead
- £27,877.98 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Human resources
- Employee discount
- Life insurance
Quick apply
14d
Guest Operations Manager
Hilton —Towcester
- Full-time
- Hotel
- Leadership
- Employee stock purchase plan
- Annual leave
Restaurant Manager
Smoky Boys —Milton Keynes
- £16 an hour
- Full-time
- Customer service
- Team management
- In-person
Quick apply
11d

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Duty Manager

Padel Vault
Milton Keynes

Quick apply

Job details

Permanent | Part-time | Full-time
£26,500 - £28,000 a year
2 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Management
Front of house supervision
Inventory control
Guest relations
Closing procedures
Stock ordering
Incident Reporting
Barista experience
Shift management
Email software
Food safety and hygiene regulations
Food and beverage service
Supervising experience
Venue crowd management
Bar management
Food service experience
Barista coffee making
POS
Bar service
Coffee shop service
Cleaning
Computer skills
Stock replenishment
Guest services
Stock coordination
Team motivation leadership
Facilities maintenance

Full job description

Job Overview

We're looking for a proactive, energetic, and highly personable Duty Manager to be the operational lead and welcoming heartbeat of our brand-new Padel Club in Milton Keynes. This is a hands-on role where you'll oversee daily operations, ensure exceptional member and guest experiences, manage the front-of-house, and step in a cross bar, food, and court services to keep everything running seamlessly. You'll create a vibrant, inclusive atmosphere that blends high-energy padel action with great drinks, snacks, and social vibes helping build our community from day one.

Responsibilities

Guest Experience:

Act as the main point of contact, greeting members, guests, and visitors with warmth and professionalism.
Oversee check-ins for court bookings, tournaments, lessons, and social sessions; assist new players with orientation, rules, and equipment.
Provide accurate info on court availability, schedules, memberships, events, and club amenities.
Manage flow during busy periods, peak hours, tournaments, or events to ensure smooth transitions and minimal wait times.

Court & Facility Operations:

Supervise court bookings via our platform, handling reservations, confirmations, modifications, cancellations, and maximising utilisation.
Conduct regular walkthroughs to ensure courts, nets, seating, glass walls, and surrounding areas are clean, safe, and ready for play.
Identify and report any maintenance or safety issues promptly, coordinating fixes to maintain top standards.
Oversee general facility cleanliness, including entrance, reception, changing areas, and social spaces.

Bar, Food & Beverage Management:

Bar and café operations, including serving drinks, light food/snacks, and barista-prepared coffees with flair and efficiency.
Ensure compliance with licensing laws, responsible alcohol service, food hygiene standards, and health & safety regulations.
Manage stock levels for beverages, ingredients, and consumables; handle reordering and basic inventory to avoid shortages.
Train and supervise casual/bar staff on service standards, POS systems, and upselling opportunities.
Maintain a clean, organised, and inviting bar/counter area at all times, including setup, restocking, and end-of-shift close-downs.

Administrative & Support Duties:

Monitor and respond to club emails, enquiries, and messages in a timely, friendly manner.
Assist with member sign-ups, renewals, account updates, and general queries.
Support event preparation and delivery; tournaments, social mixers, leagues, corporate bookings, including setup, check-ins, signage, refreshments, and post-event tidy-up.
Help manage merchandise sales (rackets, balls, apparel, accessories), keeping displays appealing and tracking stock.

Team & Safety Oversight:

Supervise front-of-house, bar, and casual staff during shifts; provide guidance, motivation, and feedback.
Ensure all operations comply with health & safety, including first-aid readiness and incident reporting.

Your Skills

You're a great fit if you:

Have solid experience in a customer-facing role, ideally with bartender, barista, and food service background (e.g., in a bar, café, restaurant, sports club, or leisure venue).
Previous supervisory or shift-lead experience in hospitality, retail, or club environments is essential.
Are energetic, outgoing, and passionate about creating positive, community-driven experiences.
Excel at multitasking in a fast-paced setting with strong organisational and problem-solving skills.
Are comfortable with booking systems, POS software, email tools, and basic inventory management.
Have a keen eye for detail, high standards for cleanliness/presentation, and a proactive approach to maintenance and safety.
Thrive as a team player in a dynamic, member-focused environment.
Are flexible with working hours, including evenings, weekends, and bank holidays.

Our Mission & Values:

Community First – Inclusivity and belonging for everyone.
Positive Energy – Enthusiasm and optimism in everything we do.
Lifestyle Focused – Great padel paired with quality drinks, food, and social vibes.
Quality Without Compromise – Professionalism, high standards, and attention to detail.
Growth-Minded – We're a new club growing fast—learning, improving, and innovating together.

Why join us?

As a Duty Manager, you'll help shape the culture and energy of our brand-new club from the ground up. You'll be part of a team, drive memorable experiences for members and guests, and be part of launching something exciting in the fast-growing world of padel. In return, you'll enjoy a supportive environment, opportunities to grow with the business, and the chance to play padel as part of the perks!

If this sounds like you, we'd love to hear from you. Apply now and help us build the ultimate padel destination in Milton Keynes.

Job Types: Full-time, Part-time, Permanent

Pay: £26,500.00-£28,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in simpson, bkm

Duty Manager

Event Co-ordinator - On-Site

Conference & Events Hospitality Assistant- Kents Hill Park

General Manager

Property Operations Supervisor – Serviced Apartments

Assistant Club Manager - New Club Opening

Track Supervisor

General Manager

Duty Manager - Premier Inn

Guest Experience Duty Manager

Padel Centre Manager

Senior Event Manager

Restaurant Manager

Duty Manager

Member Experience Manager

Learning & Development Partner

Hotel Duty Manager - Moxy Milton Keynes

Regional People Coordinator

Guest Operations Manager

Restaurant Manager

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