customer service representative Work, Jobs in skelmersdale (with Salaries)

Customer Service Advisor
Ardent Credit Services Ltd —Kirkby
- £26,960 - £30,388 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- COVID-19 protective measures
Quick apply
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Services Assistant
West Lancashire Borough Council —Ormskirk
- £25,583 - £25,989 a year
- Temporary
- Communication skills
- Annual leave
1d
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Shell Customer Service Advisor
SIARIA Ltd —Skelmersdale
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Flexible schedule
Quick apply
Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Membership Advisor
Bannatyne —Skelmersdale
- £12.71 an hour
- Weekend availability
- Sales
- Marketing
- Customer service
- Annual leave
- Employee assistance programme
9d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Customer Service Advisor
Victorian Plumbing —Skelmersdale
- £13.20 an hour
- Full-time
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Assistant
Warner Bros. Discovery —Manchester
- £26,420.00 - £38,788.84 a year
- Temporary
- Bilingual
- Spanish
- Customer service
- Free parking
- Work from home
Quick apply
20h
Customer Service Advisor
Alpha FX Limited —Liverpool
- £13 - £16 an hour
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
1d
Customer Service Advisor (Part Time 28 hours per week)
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Part-time
- Customer service
- Employee assistance programme
1d
Customer Service Coordinator
Evermore Care —Coppull
- £13.45 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Customer Service Representative
HSBC Global Services Limited —Manchester
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Customer Services Advisor
Halfords —Liverpool
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
11d
Accident repair centre Customer Service Advisor
Autocare Accident Repair Centre Ltd —Bootle
- From £27,500 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
5d
Customer Service Advisor
Invictus Sales Group —Liverpool
- £2,100 - £2,500 a month
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Customer Service Advisor
Arrow XL —Wigan
- £12.71 an hour
- Part-time
- Hybrid work
- Bilingual
- Spanish
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d

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Customer Service Advisor

Ardent Credit Services Ltd -
Kirkby

Quick apply

Job details

Full-time
£26,960 - £30,388 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Car scheme
On-site parking

Qualifications

Microsoft Excel
IT
Communication skills

Full job description

Join us at Ardent Credit Services ltd as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are a multi award winning debt recovery and credit management services provider who operate in both the consumer and commercial sectors. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment.

Salary: £26,960 - £30,388 per annum plus non-contractual bonus.

Benefits to you

We offer a range of programmes and benefits to help our people, and their families stay healthy and happy, including:

Cycle to Work, Electric Car scheme, Dental and Health Plans, Company Pension, Life Insurance and Colleague Assistance Program.

We also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s Argos, Primark, Odeon, Pizza Express, Costa Coffee, and many, many more….

We provide free on-site parking, bike storage, and shower facilities.

You will also have opportunities to make an impact on your personal development, we offer a global career path development scheme to help our colleagues grow their careers and earnings with us.

Holidays

Holidays start at 21 days (rising to 25 days) plus 8 bank holidays,

Job Overview

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. Supporting customers to pay off their debts in a practical and affordable way. You will aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met.

It is hard work and can be difficult at times but also rewarding when we achieve the right outcome for customers whilst working towards KPI’s. It’s not for everyone, but you can make a real impact on people’s lives.

About you

Excellent written and verbal communication skills
Understanding of vulnerable customers and how to identify them
Good telephone manner, building rapport with customers
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot.
Good IT skills, with knowledge of Excel

Working Hours

Monday-Friday 9am-5:30pm.

Although we have no immediate plans to change our working hours, we may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm

Hybrid Working Opportunities

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies. Reviews take place after 6 months of employment, further information will be discussed at interview.

It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine. If you would like to find out more, you can find this at the Ardent Credit Services Website. So, whatever your culture, gender identity, religion, ethnicity, age, or disability status, if you are ready to help us make a difference, we think you will fit right in

We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available on our website.

COVID-19 considerations:
We're following guidance to ensure our workplace is COVID safe.

Quick apply

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Customer Service Advisor