customer support coordinator Work, Jobs in slough, brk (with Salaries)

Administrative & Community Support Coordinator
Crossroads Care Slough —Slough
- £27,250 - £29,250 a year
- Weekend availability
- Serving
- Customer service
- Microsoft Office
- Free parking
Quick apply
17h
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
6d
Operations Coordinator
PHSGroup —Middlesex
- £28,253 a year
- Monday to Friday
- Customer service
- Salesforce
- Communication skills
- Employee discount
8d
Customer Service &Sales Support Coordinator
Whistl UK Ltd —Marlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Facility Services Coordinator – 6 Month Fixed Term Contract
Pinewood Group —Iver
- £3.20 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee discount
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
19h
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
6d
Executive Assistant & Client Support Coordinator
Consulix Risk Experts —London
- £15 an hour
- Part-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Work from home
Quick apply
4d
Clinic Coordinator / Lead Administrator
The Iron Clinic —Rickmansworth
- £30,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
2d
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
6d
Telecoms Provisioning & Customer Support Coordinator
Urbancoms ltd —London
- £26,000 - £30,000 a year
- Full-time
- In-person
Quick apply
2d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Office Experience Coordinator
Mitie —London
- £16.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office experience
2d
Job Opportunity: Growth Coordinator & Executive Assistant (Office Based Role)
Opus Builders/ Eazy Leads.ai —Windsor
- £24,420.00 - £56,412.30 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Travel
Quick apply
1d
Client & Marketing Coordinator (Part-Time)
Arthur Grace Residential —Gerrards Cross
- From £13,650 a year
- Part-time
- In-person
Quick apply
1d
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
13d

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customer support coordinator jobs near slough, brk

Administrative & Community Support Coordinator

Crossroads Care Slough
Slough

Quick apply

Job details

Permanent | Full-time
£27,250 - £29,250 a year
17 hours ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Serving
Driving Licence
Customer service
Microsoft Office
Administrative experience
Organisational skills
Payroll
IT
Communication skills

Full job description

About Crossroads Care Slough

Crossroads Care Slough is a local charity that has been supporting carers, disabled people, older people, children and families across Slough for over 30 years.

We provide a range of services including respite care, personal care, community support, companionship, short breaks, carers support and community activities designed to reduce isolation and improve wellbeing.

As a small, community-focused organisation, we pride ourselves on delivering high-quality, person-centred support whilst maintaining a warm and supportive working environment for our staff.

Why This Role Matters

This is a key role within our organisation.

As the Administrative & Community Support Coordinator, you will help ensure that services run smoothly, staff are supported, records are maintained and the people who rely on our services receive the support they need.

You will be an important member of a small and friendly team where everyone contributes to the success of the organisation. This role would suit someone who enjoys variety, takes initiative and is comfortable supporting different aspects of a busy charity environment.

You will have the opportunity to see the direct impact of your work on local people and families and play a meaningful role in supporting some of the most vulnerable members of our community.

Main Responsibilities

The successful candidate will support the day-to-day running of the organisation by:

Coordinating staff rotas and service schedules using Nourish.
Supporting the allocation and management of care and community support visits.
Processing referrals and assisting with the setup of new services.
Creating, maintaining and updating accurate client and staff records.
Maintaining information within Nourish and other organisational systems.
Monitoring and responding to telephone enquiries, emails and routine correspondence.
Supporting payroll preparation and associated administration.
Assisting with invoicing and monitoring payments received.
Liaising with service users, carers, families, staff, health professionals and partner organisations.
Supporting the delivery of Community Hub sessions and community-based activities.

As part of a small team, the postholder may also assist with:

Client reviews, assessments and support planning activities.
Staff supervisions, probation reviews and annual appraisals.
Recruitment, onboarding and staff development activities.
Maintaining training, compliance and quality assurance records.
Supporting audits, monitoring activities and service improvement initiatives.
Supporting the review and maintenance of organisational policies, procedures and documentation.
Assisting with the preparation of reports, information and documentation for trustees and governance purposes.
Representing the organisation at meetings, networking events and community activities.
Providing occasional front-line operational support where required.
Supporting the promotion and development of Crossroads Care Slough and its services.
Undertaking any other duties reasonably required by the CEO or Registered Manager that are consistent with the nature of the role.

Person Specification

Essential

Full UK driving licence.
Access to a vehicle for work purposes.
Good organisational and administrative skills.
Good written and verbal communication skills.
Good IT skills, including Microsoft Office 365.
Ability to manage a varied workload and prioritise tasks effectively.
Ability to work independently and as part of a team.
Professional, reliable and approachable manner.
Commitment to maintaining confidentiality.
Compassionate and person-centred approach.
Willingness to learn and develop within the role.

Desirable

Experience within health and social care, administration, customer service or the voluntary sector.
Experience of rota management, scheduling or service coordination.
Experience using electronic record systems such as Nourish.
Experience of payroll, invoicing or office administration.
Understanding of safeguarding responsibilities and quality standards within care services.
Experience supporting community projects, activities or events.

What We Offer

A supportive and friendly working environment.
Meaningful work that makes a genuine difference to local people and families.
Opportunities for training and professional development.
A varied role with opportunities to learn new skills.
The opportunity to work alongside a passionate and dedicated team.
The chance to be part of a respected local charity serving the Slough community for over 30 years.

Additional Information

Due to the nature of a small charity, occasional evening or weekend work may be required to support meetings, events or operational requirements. Time off in lieu will be provided where appropriate.

Safeguarding

Crossroads Care Slough is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

The successful applicant will be required to undertake an Enhanced DBS check and provide satisfactory references and proof of their right to work in the United Kingdom.

Crossroads Care Slough is an equal opportunities employer and welcomes applications from all sections of the community.

Pay: £27,250.00-£29,250.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in slough, brk

Administrative & Community Support Coordinator

Press & Events Co-ordinator

Operations Coordinator

Customer Service &Sales Support Coordinator

Wholesale Customer Support Coordinator

Facility Services Coordinator – 6 Month Fixed Term Contract

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Office Workflow Co-ordinator

Resolution Coordinator

Executive Assistant & Client Support Coordinator

Clinic Coordinator / Lead Administrator

Customer Experience Coordinator

Telecoms Provisioning & Customer Support Coordinator

Helpdesk Co-Ordinator

Service Coordinator

Concierge Coordinator, Pre-Opening - The St. Regis London

Office Experience Coordinator

Job Opportunity: Growth Coordinator & Executive Assistant (Office Based Role)

Client & Marketing Coordinator (Part-Time)

Service Helpdesk Coordinator

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