Service desk support Work, Jobs in Slough, Brk (with Salaries)

Customer Service Advisor
M Group —Slough
- £26,529 a year
- Annual leave
- Employee assistance programme
8d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2d
Customer Service Desk Shift Lead
VIRTUS Data Centres —West Drayton
- 12 hour shift
- Microsoft Office
- IT
- Communication skills
3d
IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
12h
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
6d
Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
8d
Hotel Receptionist
Ship Hotel Weybridge —Weybridge
- £27,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
Quick apply
1d
Receptionist
JLL —Slough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
1d
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
6d
IT Service Desk Analyst
London School of Hygiene & Tropical Medicine —London
- £34,741 - £38,986 a year
- Full-time
- IT
- Communication skills
- School
- Annual leave
4d
Nights Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
13d
IT Support Assistant
Monica Vinader —London
- Travel
- IT
- In-person
Quick apply
6d
Patient Care/Reception Team Member
Dentaprime UK plc —London
- Full-time
- Customer service
- English
- Accounting
- Annual leave
Quick apply
2d
Technical Data Entry Administrator
Pole Star EAM Limited —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- Data entry
- Typing
- Flexible schedule
Quick apply
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
9d
Receptionist
JAA-Jones Lang LaSalle Limited —Slough
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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Customer Service Advisor

M Group -
Slough

Apply Now

Job details

£26,529 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our Demand management and network infrastructure - We look after 60 million meters, and our teams provide advanced metering solutions to help manage demand for essential suppliers.

Want to be a part of it?

What will you be doing?

You’ll be part of a growing team handling primarily inbound calls both direct from customers and via the Southern Water Smart Metering team, raising cases and flagging issues with the appropriate teams, as well as managing the customer contact through to resolution.

In this multi-faceted role you will also be handling the appointment-booking journey for internal meter exchanges.

This role is based on a 40-hour working week, based around a rotation of early and late shifts on weekdays, with a need to work one early or late shift at least one Saturday every three weeks at present, but this may change in the future.

This is a remote working role, but 2 weeks training will be required onsite. We'll provide you with the equipment required and you'll need to have a good Wi-Fi connection and a desk with a quiet working space at home.

Please note that this process will be conducted as an Assessment Day. If you are invited to attend, you'll be asked to select a preferred time slot.

Throughout the Assessment Day, you'll be required to complete a number of tasks, including a customer service group exercise, a literacy assessment, and an individual script reading. Your performance will be assessed fairly across these activities, and the outcomes will determine whether you progress to the interview stage that same day.

This will be taking place on:

Assessment Day: Friday 19th June 2026

1st Session: 08:45am – 12:00pm

2nd Session: 12:45pm – 16:00pm

Start date: Monday 6th July 2026

Location: Worcester House, Unit 6 Langley Quay, Waterside Drive, Langley, SL3 6EY.

You'll be required to bring with you your Right to Work in the UK and proof of your current address.

You'll be able to start 2 weeks in-house training at Worcester House on the start date listed above.

What you’ll bring

Do you have an excellent telephone manner? Are you able to clearly explain the cause of any issue and map out the path to resolution while showing empathy and understanding for any inconvenience caused?
Are you keen to learn and able to pick-up new systems and processes quickly? We'll need you to bring new ideas for how to improve efficiency and effectiveness in everything that we do.
Do you have the ability to quickly integrate to the team and liaise with key stakeholders both internally at M Group and within Southern Water? This is to help drive issue resolution and customer satisfaction.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

25 days annual leave plus bank holidays
Discretionary bonus scheme

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupW IND3

Apply Now

Refine Your Search

service desk support jobs in slough, brk

Customer Service Advisor

1st Line support Analyst

ICT Support Officer

Customer Service Desk Shift Lead

IT Support Analyst (1st Line Support)

Support Analyst

Guest Service Assistant

IT Support Technician

Hotel Receptionist

Receptionist

IT Service Desk Manager

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

IT Service Desk Analyst

IT Service Desk Analyst

Nights Guest Service Assistant

IT Support Assistant

Patient Care/Reception Team Member

Technical Data Entry Administrator

On-Site 1st/2nd Line Support Technician

Receptionist

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