First line support Work, Jobs in Slough (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
1d
MASH Team Administrator (perm)
Slough Children First —Slough
- £27,920 - £29,694 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
Quick apply
2d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
9d
IT Support Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £30,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Rotating shift
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
8d
Maths and English Tutor
Explore Learning —Slough
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
14d
Team Member
Tortilla —Windsor
- Up to £12.91 an hour
- Full-time
- Hotel
- Quick service & fast food restaurant
- Kitchen experience
- Employee discount
Quick apply
Sales Advisor - Miniso - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Weekend availability
- Communication skills
Quick apply
3d
Receptionist / Guest Service Officer - FIXED TERM
Plaza Premium Lounge (UK) Ltd —London Heathrow Terminal 4
- £12.72 an hour
- Full-time
- Microsoft Word
- Hospitality
- English
- Free parking
- Health & wellbeing programme
Quick apply
3d
ICT Support Officer
Freedom from Torture —London
- £35,191 - £45,925 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
Quick apply
3d
Prison Custody Officer at HMP Bronzefield
Sodexo —Ashford
- £35,574.59 a year
- Overtime
- No experience needed
- English
- Communication skills
- Free parking
- Gym membership
Quick apply
Barista
Starbucks —Slough
- Weekend availability
- Store discount
- Employee assistance programme
Postperson with Driving
Royal Mail Group —Slough
- Part-time
- Employee discount
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship
DHL —London Heathrow Airport
- Full-time
- Microsoft Outlook
- English
- IT
- Free parking
- Employee discount
4d
Aviation Security Operative
gategroup —West Drayton
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Referral programme
Quick apply
General Assistant
GLL —Hillingdon
- £14.80 an hour
- Part-time
- Customer service
- First Aid Certification
12h
Wig and Breast Care Consultant
Browns More Hair Now Ltd —London
- £14.80 an hour
- Full-time
- Care experience
- Organisational skills
- In-person
Quick apply
8d
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office

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1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

first line support jobs in slough

1st Line support Analyst

IT Support Analyst (1st Line Support)

MASH Team Administrator (perm)

On-Site 1st/2nd Line Support Technician

IT Support Assistant

Customer Service Advisor

Maths and English Tutor

Team Member

Sales Advisor - Miniso - Heathrow Airport

Receptionist / Guest Service Officer - FIXED TERM

ICT Support Officer

Prison Custody Officer at HMP Bronzefield

Barista

Postperson with Driving

Visa Documentation Agent

Network Control Centre (NCC) Apprentice – Business Administrator Apprenticeship

Aviation Security Operative

General Assistant

Wig and Breast Care Consultant

First Line IT Support

I want to receive the latest job alerts for first line support in slough

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