Administrator Work, Jobs in Smethwick, Wmd (with Salaries)

Dental Receptionist with CRM management
HAPI Dental (Formerly know as Sohal Dental) —Birmingham
- From £12.71 an hour
- Part-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
6d
Watch Repairs Administrator
Signet —Birmingham
- Part-time
- In-person
- Communication skills
- Employee discount
Service Administrator
GENAIR UK LTD —Wednesbury
- Full-time
- Computer literacy
- Microsoft Office
- Data entry
Quick apply
1h
Front of House Assistant
The Wimpole Clinic Ltd —Birmingham
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Sick pay
Quick apply
Dental Administrative Assistant
Zephyx Dental Solutions Ltd. —Halesowen
- £26,500 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Data Administrator
Dove Home Care Agency Ltd —Solihull
- £12.71 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Administrative experience
Quick apply
7d
Medical and Administration Officer (term-time plus 2 weeks)
West House School —Birmingham
- £14.13 - £14.44 an hour
- Full-time
- Medication administration
- Sales
- Databases
- Free parking
- Annual leave
Quick apply
5d
Admin Assistant with Sage Knowledge
A S J Facilitie Building Management Ltd —Smethwick
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
Product and Pricing Data Administrator
nGeneration —Tipton
- £25,272 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
Quick apply
Receptionist - Dudley and Sandwell PDU
HM Prison & Probation Service —Dudley
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
3d
Fostering Administrator
Paramount Foster Care —West Bromwich
- £23,000 - £25,000 a year
- Part-time
- Customer service
- Administrative experience
- Data entry
- Employee discount
Quick apply
3h
Medical Secretary
Active Care Group —Birmingham
- Full-time
- Medical terminology
- Employee assistance programme
- Referral programme
Quick apply
Administrator
EQ Care —Birmingham
- £29,131 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Referral programme
4d
Office Administrator (Maternity Cover)
Birmingham Electrical Training —Birmingham
- £27,000 - £28,500 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
- Life insurance
Quick apply
3d
Dental Receptionist
Brandhall Dental —Oldbury
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
6d
Receptionist
Shabir Nawab & Co —Birmingham
- £26,000 - £30,000 a year
- Full-time
- Computer literacy
- Accounting
- Front desk
Quick apply
5d
Business Administrator
Consilium —Birmingham
- Microsoft Office
- Administrative experience
- Business development
- Employee assistance programme
Quick apply
5d
Administrator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £25,500 a year
- Temporary
- Administrative experience
- Analysis skills
- In-person
Quick apply
Sales Administrator
Rommbic —Brierley Hill
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
Accounts Assistant
NERO —Oldbury
- £25,500 - £28,000 a year
- Full-time
- In-person
- Free parking
Quick apply
5d

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Dental Receptionist with CRM management

HAPI Dental (Formerly know as Sohal Dental)
Birmingham

Quick apply

Job details

Part-time
From £12.71 an hour
6 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Inbound customer enquiry call handling
Dental receptionist
Spreadsheets
Patient appointment coordination
GCSE
Practice management software
Patient service
Dental software
Appointment booking and call handling
Medical reception and administration experience
Relationship management
Management reporting
Patient record updating
Managing patient records
Communication skills

Full job description

Part-Time Dental Receptionist / CRM Lead

HAPI Dental — 271 Soho Road, Handsworth, Birmingham B21 9SA

About Us

HAPI Dental is a busy, well-established dental practice in Handsworth (formerly know as Sohal Dental), Birmingham, offering both NHS and private treatment. We're looking for a part-time Dental Receptionist who can also take ownership of our patient CRM system, helping us manage enquiries, follow-ups, and patient communications more effectively.

The Role

This is a dual role combining front-of-house reception duties with responsibility for our CRM (Customer Relationship Management) system, ideal for someone who is organised, tech-confident, and enjoys turning enquiries into booked appointments.

Reception duties:

Greeting patients and managing the front desk
Booking, confirming, and managing appointments via SOE (Software of Excellence)
Answering phone calls and email enquiries
Processing patient payments and managing NHS/private registrations
Maintaining accurate patient records and GDPR compliance
General administrative support to the clinical team

CRM Lead duties:

Managing and maintaining the practice's CRM system, ensuring patient and enquiry data is accurate and up to date
Tracking new patient enquiries from first contact through to booked appointment
Following up promptly on unconverted leads and missed opportunities
Monitoring response times and enquiry outcomes, flagging any gaps in follow-up
Supporting recall and reactivation campaigns for existing patients
Working with the practice management team to report on enquiry volumes, conversion rates, and CRM performance
Helping refine CRM workflows and templates (email/SMS follow-ups, reminders, etc.)

What We're Looking For

Previous experience in a dental or medical reception role (essential)
Experience using a CRM system or similar lead-tracking software (preferred; training provided)
Excellent communication skills, both written and verbal
Highly organised, with strong attention to detail and follow-through
Comfortable working with data and spreadsheets/reporting
A proactive, patient-focused approach to converting enquiries into bookings
Experience with SOE or similar dental practice management software is an advantage

What We Offer

Friendly, supportive team environment
Ongoing training and development opportunities
Opportunity to grow within the role as the practice expands

How to Apply

If you're an experienced dental receptionist who's confident managing patient enquiries and driving them through to booked treatment, we'd love to hear from you. Please apply with your CV via Indeed.

HAPI Dental is an equal opportunities employer.

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

Company pension
Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Dental receptionist: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

administrator jobs in smethwick, wmd

Dental Receptionist with CRM management

Watch Repairs Administrator

Service Administrator

Front of House Assistant

Dental Administrative Assistant

Data Administrator

Medical and Administration Officer (term-time plus 2 weeks)

Admin Assistant with Sage Knowledge

Product and Pricing Data Administrator

Receptionist - Dudley and Sandwell PDU

Fostering Administrator

Medical Secretary

Administrator

Office Administrator (Maternity Cover)

Dental Receptionist

Receptionist

Business Administrator

Administrator

Sales Administrator

Accounts Assistant

I want to receive the latest job alerts for administrator in smethwick, wmd

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