Housing & resident engagement manager Work, Jobs in Smethwick, Wmd (with Salaries)

Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Annual leave
- Life insurance
10d
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Customer Relations Manager
Black Country Housing Group —Tividale
- £39,822.59 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
13d
Resident Engagement Team Manager
Civic Recruitment Limited —Dudley
Quick apply
11d
Assistant Team Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee assistance programme
9d
Resident Engagement Officer
Extra Care —Coventry
- £37,500 a year
- Full-time
- Annual leave
- Life insurance
10d
VacancyTitle: Assistant Resident Services Manager
Grainger plc —Birmingham
- Full-time
- Remote
- Annual leave
Engage 2 Employ Coach - Birmingham - FTC until 31.03.2027
St Basils —Birmingham
- £27,016 - £28,821 a year
- Weekend availability
- Teaching
Resident Liaison Officer
Wates —Leamington Spa
- Customer service
- Maintenance
- Driving
Housing Assistant
Nacro —Birmingham
- £25,776 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
5d
Working Project Manager
Rubik Builders Limited —Telford
- From £3,000 a month
- Hybrid work
Quick apply
1d
Community Mental Health Link Worker (Housing)
ONSIDE Independent Advocacy —Bromsgrove
- £24,500 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Sick pay
Head of Institutional Funding
Human Appeal —Birmingham
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
- Employee discount
Quick apply
Surveyor
Harmony Fire —Birmingham
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Excel
Quick apply
Team Leader (Support Worker)
The Housing Network —Coventry
- £32,000 a year
- Weekend availability
- Care plans
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
3d

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Based on your search for housing & resident engagement manager

Housing & Resident Engagement Manager
Extra Care —Coventry
You will be responsible to manage the provision of a full range of broad-based housing management and related services so that ExtraCare’s residents have access…
£52,500 a year
10d
Housing Manager
Pinnacle Group —Birmingham
Promote and embed “the Pinnacle Way,” driving a culture of excellent customer service and community‑focused delivery.
£45,000 a year
Quick apply
10d

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Housing & Resident Engagement Manager

Extra Care -
Coventry

Apply Now

Job details

Full-time
£52,500 a year
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Life insurance

Full job description

ExtraCare Charitable Trust are looking for a Housing & Resident Engagement Manager!

Housing and Resident Engagement Manager will be responsible for leading the delivery of high-quality housing management services within integrated retirement communities, in a way that supports the lives of our residents.

You will be responsible to manage the provision of a full range of broad-based housing management and related services so that ExtraCare’s residents have access to excellent services to improve resident satisfaction, achieve tenancy sustainability and maximise income for the Trust.

Have strategic responsibility for Enhanced Housing Management (EHM) and Housing Related Support (HRS) Services (where they still exist), or alternatives, and associated contract negotiations, supporting Regional Operations Managers and Location Managers. To provide strategic direction and leadership on housing services to deliver excellent co-ordinated and cost-effective services to our residents.

You will manage relationships with the Resident Forums, promote local Resident Associations and encourage the culture of listening to the voice of our residents and resident involvement.

Be able to lead and coordinate ExtraCare's landlord responsibilities as a Registered Provider, ensuring compliance with regulatory requirements and best practice. The role will act as the custodian of the Customer Involvement Policy, promoting meaningful resident engagement, and will oversee the organisation's complaints management system to ensure complaints are handled effectively, consistently and in line with policy and regulatory expectations.

Why join us?

At ExtraCare, learning is a big part of who we are. Our Belonging at ExtraCare strategy is all about creating a culture where diversity is celebrated and everyone feels they truly belong, with a strong focus on providing equitable career development and training. We’re also proud to hold Investors in People Gold, recognising our strong culture, shared values and commitment to continuous improvement.

Housing & Resident Engagement Manager will join our award-winning charity, The ExtraCare Charitable Trust, and contribute to our mission of creating ‘better lives for older people’.

Benefits of the role include;

25 days annual leave, plus bank holidays
Contributory pension (up to 9%)
Buy and sell holiday
Free life insurance
Cycle2work scheme
Attendance reward
Free use of on-site location gyms

Role Details

Role : Housing & Resident Engagement Manager
Hours : 37.5 hours per week (Permanent / Full Time)
Location : Head Office, Coventry, CV3 2SN.
Salary : £52,500 per annum

Key Duties:

Lead housing management services across the trust, ensuring a visible, resident-focused service that promotes independence, wellbeing, inclusion, and tenancy sustainability in line with our visions and values.
Manage tenancies effectively by supporting locations with sign-ups, tenancy breaches, anti-social behaviour, safeguarding concerns, notice periods and terminations, in line with legislation, policy and good practice.
Manage and foster good working relationships with our housing partner organisations where they are responsible for housing management services.
To work with our Housing Partners who deliver housing management services at schemes and villages to ensure the service is delivered to the standard we would expect.
Ensure compliance with social housing regulation by maintaining detailed knowledge of the requirements of the Regulator of Social Housing and embedding these standards into operational practice.
Manage the running of the Resident Forums and the framework in which they operate, including organisation, agenda planning, liaison with the Chair and Vice Chair, minutes, communication and promotion amongst residents and staff.
Promote, advise on, and support the set-up of Resident Associations and alternative routes of encouraging representation, involvement, and participation of residents.
Ensure close working relationships are developed with other agencies such as Local Authorities, voluntary organisations, and other statutory authorities to improve service delivery.

Please see job description to view the full roles and responsibilities and further information about this exciting opportunity!

Do not miss out! Click ‘apply’ now to make an invaluable impact to the lives of our residents as our new Housing & Resident Engagement Manager.

Closing date: 16th July 2026
Proposed interview date: TBC

ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process.

ExtraCare does not participate in the current “UK Visa Sponsorship” scheme, and we would not be able to facilitate sponsorship.

ExtraCare reserve the right to close this advertisement early. Be one of the first to apply!

Apply Now

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housing & resident engagement manager jobs in smethwick, wmd

Housing & Resident Engagement Manager

Housing Manager

Customer Relations Manager

Resident Engagement Team Manager

Assistant Team Manager

Resident Engagement Officer

VacancyTitle: Assistant Resident Services Manager

Engage 2 Employ Coach - Birmingham - FTC until 31.03.2027

Resident Liaison Officer

Housing Assistant

Working Project Manager

Community Mental Health Link Worker (Housing)

Head of Institutional Funding

Surveyor

Team Leader (Support Worker)

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