Housing agent Work, Jobs in Smethwick, Wmd (with Salaries)

Housing Support Administrator
Audit and Inspection Limited —Birmingham
- £28,600 a year
- Full-time
- No experience needed
- In-person
- Communication skills
Quick apply
21h
Transitional Housing Manager
Reliance Social Housing CIC —Birmingham
- £35,000 a year
- Full-time
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
1d
Property Standards Officer
Worcester City Council —Worcester
- £33,143 - £36,363 a year
- Customer service
- Administrative experience
- Travel
14d
Partner & Operations Manager – Supported Exempt Accommodation (33% Equity Partnership)
Crescent Housing Ltd —Birmingham
- £24,420 a year
- Full-time
- Management
- Travel
- Organisational skills
Quick apply
Property Manager - Birmingham
Principle Estate Management —Birmingham
- Hybrid work
- Microsoft Office
- Analysis skills
- No degree
Senior Property Manager - London
Principle Estate Management —Birmingham
- Hybrid work
- Management
- Customer service
- Microsoft Office
FM Cleaner
Housing Plus Group —Stafford
- £26,436.80 a year
- Full-time
- IT
7d
Director of Homes & Communities
GreenSquareAccord —Birmingham
- Annual leave
- Employee assistance programme
Quick apply
2d
Project Manager/Employers Agent
Frankham —Birmingham
- Full-time
- Contracts
- Annual leave
- Work from home
Third Party Management Officer - 12 month FTC
Orbit Group —Coventry
- £29,156 - £32,396 a year
- Microsoft Excel
- Administrative experience
- Organisational skills
2d
Estates Manager
Berkeley Group —Birmingham
- Annual leave
Quick apply
Environmental Health Officer
Coventry City Council —Coventry
- £39,152 - £46,142 a year
- Hybrid work
- IT
FM Cleaner
The Wrekin Housing Group Limited —Stafford
- £26,436.80 a year
- Full-time
- IT
7d
Principal Associate - Planning
Gowling WLG —Birmingham
- Full-time
- Bar
- Annual leave
Quantity Surveyor - Housebuilding, 6 month fixed term contract
untypical —Solihull
- Microsoft Office
- Contracts
- IT
- Employee assistance programme
10d
Residential Surveyor
LSL Property Services —Birmingham
- Full-time
Quantity Surveyor - Housebuilding
untypical —Solihull
- Microsoft Office
- Contracts
- IT
- Employee assistance programme
3d
Gas Engineer – Service and Repair - N23A
Eco Approach Ltd —Telford
Quick apply

I want to receive the latest job alerts for housing agent in smethwick, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Housing Support Administrator

Audit and Inspection Limited
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,600 a year
21 hours ago

Qualifications

No experience needed
Communication skills

Full job description

Housing Support Administrator

About Us

Audit and Inspection Limited specialises in reviewing support documentation and carrying out property inspections across the social housing sector. Our work focuses on assessing records and identifying areas for improvement, helping to ensure services are clearly evidenced and delivered to a high standard.

About the Role

We are looking for a detail-oriented Housing Support Administrator to join our Quality Assurance Team. This is a varied role that combines communication, coordination, and quality-focused review work to support our partners in delivering effective services to residents.

A key focus of this role is reviewing support documentation and providing detailed written feedback. You will spend a significant proportion of your time assessing records such as support session notes and initial needs assessments, ensuring they clearly reflect the support being delivered and identifying where improvements can be made. You will provide detailed, constructive feedback to our partners, helping them strengthen their recording practices and better evidence positive outcomes for residents.

The documentation you review relates to residents who may be experiencing challenges such as mental health needs, substance misuse, or difficulties managing finances. However, this role does not involve direct contact with residents. Instead, you will work with support workers, managing agents, and internal teams to improve the quality and clarity of recorded support.

Alongside this, you will manage partner queries, liaise with internal teams and external stakeholders, and support with resolving issues such as suspended housing benefit claims.

This role would suit someone who is analytical, organised, and confident in producing clear, structured written work.

Role Details

Location: Office-based, Birmingham City Centre
Hours: Monday to Friday, 9:00am – 5:00pm

Key Responsibilities

Review support documentation, including support session records and initial needs assessments
Assess the quality, accuracy, and clarity of records, ensuring they reflect the support being delivered
Provide detailed, structured written feedback to partners, highlighting areas for improvement
Support partners in improving the quality and consistency of their documentation
Manage shared inboxes and respond to queries in a timely and professional manner
Liaise with Benefits Officers and other stakeholders to investigate and resolve issues such as suspended claims
Maintain accurate records and update internal systems accordingly
Work in a methodical and consistent way to meet deadlines and manage workload

Main Duties

Carry out regular reviews of support documentation, identifying gaps, inconsistencies, or areas lacking detail
Produce clear, concise, and actionable written feedback
Manage a varied workload, balancing planned reviews with reactive queries
Investigate and resolve issues by coordinating with relevant teams
Ensure all work is accurately recorded and tracked on internal systems
Contribute to identifying common themes and areas where partners may require further guidance

About You

Strong written communication skills, with the ability to produce clear and structured feedback
Excellent attention to detail and ability to analyse written information
Organised and able to manage multiple tasks at once
Comfortable working independently on detail-focused tasks
A practical, solutions-focused approach to problem solving
Confident using IT systems and maintaining accurate records

No prior experience is required. However, candidates who can demonstrate strong written communication skills - whether through work, education, or other experience - will be at an advantage.

Benefits

Competitive salary and benefits package
Modern office environment
Opportunities for professional development and progression

Application Process

To apply, please submit your CV along with a short cover letter outlining your interest in the role and your relevant skills.

Job Types: Full-time, Permanent

Pay: £28,600.00 per year

Work Location: In person

Quick apply

Refine Your Search

housing agent jobs in smethwick, wmd

Housing Support Administrator

Transitional Housing Manager

Property Standards Officer

Partner & Operations Manager – Supported Exempt Accommodation (33% Equity Partnership)

Property Manager - Birmingham

Senior Property Manager - London

FM Cleaner

Director of Homes & Communities

Project Manager/Employers Agent

Third Party Management Officer - 12 month FTC

Estates Manager

Environmental Health Officer

FM Cleaner

Principal Associate - Planning

Quantity Surveyor - Housebuilding, 6 month fixed term contract

Residential Surveyor

Quantity Surveyor - Housebuilding

Gas Engineer – Service and Repair - N23A

I want to receive the latest job alerts for housing agent in smethwick, wmd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected