Service desk support Work, Jobs in Smethwick, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Resident Services Assistant
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- English
- Microsoft Office
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
9d
Resident Ambassador
Moda Living —Birmingham
- £27,000 - £27,040 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
7h
Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
PNC Bureau Update Office
West Midlands Police —Birmingham
- Weekend availability
- Computer skills
- Communication skills
- Annual leave
- Employee discount
11d
People Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- From £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
4h
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
IT Applications Support Analyst
JVM Castings (Worcester) Ltd —Kidderminster
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- ERP systems
- Free parking
- Life insurance
Quick apply
7d
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
13d
IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
HR Manager
nGeneration —Tipton
- £37,500 - £40,000 a year
- Full-time
- Microsoft Excel
- Human resources
- IT
Quick apply
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
11d
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
11d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
13d
Children and Young People Residential Support Worker (EBD Children's Home) Wythall
Gracebridge Care —Birmingham
- £29,318 - £33,000 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Paid training
- Health & wellbeing programme
Quick apply
3d
Front of House - Weekend
Yorkshire Dental Suite —Birmingham
- Up to £30,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Front desk
- Health & wellbeing programme
- Employee discount
Quick apply
7h

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service desk support jobs near smethwick, wmd

Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Desktop support
Microsoft Excel
Computer hardware
IT support
IT

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service desk support jobs in smethwick, wmd

Service Desk Analyst / IT Support Help Desk Technician

Resident Services Assistant

Customer Service Advisor

Resident Ambassador

Student Administrator

Field Service Administrator

PNC Bureau Update Office

People Manager

App Support Analyst

Field Service Coordinator

IT Applications Support Analyst

ZARA BIRMINGHAM DEPUTY STORE MANAGER

IT Servicedesk Administrator

HR Manager

Tier 1 Complaints Officer

Knowledge and Information Liaison Officer (KILO)

Service Desk Analyst

PA and Office Manager - WMG Academy Solihull

Children and Young People Residential Support Worker (EBD Children's Home) Wythall

Front of House - Weekend

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