East water Work, Jobs in Snodland (with Salaries)

Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Customer service
- Annual leave
Evening Customer Service Advisor
South East Water —Snodland
- £11,923 a year
- Part-time
- Hybrid work
- Customer service
- Annual leave
HR Resourcing Advisor (Engineering / Technical)
South East Water —Snodland
- Up to £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Continuous improvement
- Contracts
- Annual leave
5d
Legionella Risk Assessor - South East/Dartford/Bromley
Guardian Hygiene Services Ltd —Dartford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Plumbing
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Part Time Cleaning Operative - 396
GSF SANDYLIGHT LTD —Aylesford
- £14 an hour
- Part-time
- Customer service
- English
- Supervising experience
Quick apply
Delivery Driver (Multi Drop) / Installation Technician (Full Time)
Divine Water —Crowborough
- £30,000 a year
- Overtime
- Heavy lifting
- Sales
- Customer service
- Free parking
Quick apply
11d
Labourer
CPL —Larkfield
- £26,500 - £28,000 a year
- Overtime
- Travel
- Power tools
- Construction experience
Quick apply
Environment Performance Officer - River Restoration
South East Water —Detling
- Up to £50,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Customer Service Apprentice
South East Water —Snodland
- £19,067.06 - £25,948.87 a year
- Full-time
- Customer service
- Time management
- Annual leave
Discharge Permitting Lead
South East Water —Snodland
- Up to £45,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Negotiation
- Annual leave
Process Scientist
South East Water —Pembury
- £31,733 - £41,930 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Annual leave
Assistant Project Manager (Civils)
South East Water —Snodland
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Contracts
- Annual leave
Paid Social Static Designer
smol —Tonbridge
- Hybrid work
- Travel
- AI
- Employee assistance programme
11d
Cost Controller
South East Water —Snodland
- £42,000 - £49,200 a year
- Full-time
- Construction experience
- Annual leave
Mechanical Fitter - Repair Workshop
MKE Engineering Group —Sittingbourne
- £38,000 - £45,000 a year
- Overtime
- Driving
- In-person
- Mechanical knowledge
- Annual leave
Quick apply
12d
Builder/Handyman/Property Maintenance Engineer
The Kushman Group —Maidstone
- £2,500 - £3,000 a month
- Full-time
- Communication skills
Quick apply
Assistant Quantity Surveyor
United Infrastructure —Wrotham
- Full-time
- Computer literacy
- Microsoft Office
- Travel
Quick apply
Solutions Analyst
South East Water —Snodland
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer Science
- DevOps
- Annual leave
Group Financial Accountant
South East Water —Snodland
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
5d
Project Manager
MKE Engineering Group —Sittingbourne
- £50,000 - £60,000 a year
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel

I want to receive the latest job alerts for east water in snodland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor

South East Water -
Snodland

Apply Now

Job details

Full-time
£25,948.87 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Paid volunteer time

Qualifications

Customer service
GCSE

Full job description

Summary:

Are you seeking a team that shares your passion for providing excellent customer service?

Are you a determined individual? Do you enjoy setting goals for yourself?

If so, this is a chance you won't want to pass up...

This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers.

No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible.

The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan.

Previous call centre experience is preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well.

In our vibrant, friendly call centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about.

This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team.

Main responsibilities:

Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score.
Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance.
Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity.
Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed.
Attend and contribute to team meetings with team, peers and colleagues.
To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods.

You'll need:
Skills / Qualifications / Experience

Achieved GCSE Maths and English at Grade 4/C (or equivalent)
Commitment to providing excellent customer service
Dedication to finding the best solutions to problems
Excellent computer abilities
Outstanding writing and vocal communication abilities

It will be a bonus if you have:
Skills / Qualifications / Experience

Previous customer service / call centre experience would be advantageous

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

Excellent Stakeholder pension scheme, up to 10% employer contribution.
5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
Flexible annual leave policy to buy or sell holiday leave.
Paid volunteering days.
Cycle to work scheme.
Health cash plan.
Life assurance.
Wellbeing related benefits.

What can you expect from your recruitment?

To apply for this position, please submit your CV on our career’s website.
It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

£25,948.87 starting salary + bonus

Apply Now

Refine Your Search

east water jobs in snodland

Customer Service Advisor

Evening Customer Service Advisor

HR Resourcing Advisor (Engineering / Technical)

Legionella Risk Assessor - South East/Dartford/Bromley

Part Time Cleaning Operative - 396

Delivery Driver (Multi Drop) / Installation Technician (Full Time)

Labourer

Environment Performance Officer - River Restoration

Customer Service Apprentice

Discharge Permitting Lead

Process Scientist

Assistant Project Manager (Civils)

Paid Social Static Designer

Cost Controller

Mechanical Fitter - Repair Workshop

Builder/Handyman/Property Maintenance Engineer

Assistant Quantity Surveyor

Solutions Analyst

Group Financial Accountant

Project Manager

I want to receive the latest job alerts for east water in snodland

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected