administration Work, Jobs in solihull, wmd (with Salaries)

Patient Administrator
Midland Eye Clinic —Solihull
- From £24,851 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
2h
Administration Officer - Bereavement Services
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Computer literacy
- Administrative experience
- Organisational skills
- Annual leave
- Flexitime
12d
Team Administrator
National Grid —Birmingham
- £33,000 - £36,000 a year
- Microsoft Powerpoint
- Communication skills
20h
People Data Administrator
Serco Group —Solihull
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Human resources
- Employee discount
1d
Band 4 Administrator - Maple Leaf Centre
Birmingham and Solihull Mental Health NHS Foundation Trust —Marston Green
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Organisational skills
18h
Office Administrator
Equitrade Capital —Birmingham
- £23,000 - £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Work from home
Quick apply
6d
Receptionist/Administrator
Oakwood Surgery —Birmingham
- Full-time
- Microsoft Outlook
- GP surgery experience
- English
- Free parking
- Health & wellbeing programme
Quick apply
3h
Accounts Administrator
Pertemps Redditch Commercial —Solihull
- £26,000 - £27,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Communication skills
5d
Business Administration Apprentice
Sulzer —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Home Ownership Administrator
Midland Heart —Birmingham
- £27,953 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Maintenance
Document Administrator
Matchtech —Birmingham
- £250 - £300 a day
- Hybrid work
Finance Administration Officer
Reds Housing Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Gym membership
Quick apply
6d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Maintenance
- Organisational skills
- IT
- Employee discount
- Life insurance
Project Administrator
SF Partners —Coventry
- £28,000 - £35,000 a year
1d
Admin Assistant/finance dept (includes weighbridge cover). No agencies
NRS Wastecare Ltd —Coventry
- £30,000 - £31,400 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Free parking
- Life insurance
Quick apply
14d
Business Support Administration Manager
Berkley Care Group —Leamington Spa
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Administrator
gategroup —Birmingham
- £14.15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
1d
Contract Administrator - part-time - *SITE BASED*
Equans —Coleshill
- £16,640 a year
- Part-time
- Word processing
- Human resources
- Annual leave
- Employee assistance programme
7d
Executive Assistant
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Banking

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administration jobs near solihull, wmd

Patient Administrator

Midland Eye Clinic
Solihull

Quick apply

Job details

Permanent | Full-time
From £24,851 a year
2 hours ago

Benefits

Employee discount

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Office experience

Full job description

Job Overview

Midland Eye is a leading private ophthalmology clinic based in Solihull, providing high-quality specialist eye care and exceptional patient experiences.

We are looking for a professional, organised and customer-focused Patient Administrator to join our growing team. This is a key administrative role supporting both NHS and private patient pathways, ensuring appointments, referrals and patient communications are managed efficiently and accurately.

The successful candidate will play an important role in delivering an outstanding patient experience, acting as a key point of contact for patients, clinicians and healthcare professionals while supporting the smooth day-to-day running of the clinic.

Key Responsibilities

Deliver excellent customer service to patients, relatives and healthcare professionals at all times
Manage patient enquiries professionally via telephone, email and in person
Register patients accurately onto the patient administration system
Coordinate patient appointments, referrals, clinic bookings and theatre schedules
Process referral information and arrange triaging of referrals as required
Support the administration of both NHS and private patient pathways from referral through to treatment
Prepare and distribute clinic correspondence, appointment letters and patient information packs
Monitor and manage NHS patient pathways to ensure compliance with waiting time targets
Liaise with Integrated Care Boards (ICBs), GPs, optometrists and other healthcare professionals regarding patient care and referrals
Maintain and monitor clinic inboxes, telephone messages and patient correspondence
Accurately update patient records and ensure all documentation is processed in a timely manner
Communicate appointment information, treatment pathways and administrative updates clearly to patients
Produce reports and administrative information to support audits, patient satisfaction surveys and service improvement initiatives
Work closely with consultants, clinicians, nursing staff and the wider administration team to ensure the smooth running of clinics
Participate in team meetings and contribute to continuous improvement initiatives
Maintain confidentiality and ensure compliance with all company policies, procedures and information governance requirements

Essential Requirements

Previous experience in an administrative, patient services, medical reception or healthcare administration role
Excellent customer service and communication skills
Strong organisational skills with the ability to manage multiple priorities effectively
High level of accuracy and attention to detail
Confident using Microsoft Office and computerised administration systems
Ability to work efficiently in a busy and fast-paced environment
Professional, empathetic and patient-focused approach
Strong interpersonal skills with the ability to build positive working relationships
Ability to work both independently and as part of a team
Commitment to maintaining confidentiality and handling sensitive information appropriately

Desirable

Previous experience within a healthcare, private medical, NHS, optical, dental or clinical environment
Experience using patient administration systems or electronic medical record systems
Understanding of NHS referral pathways and waiting time targets
Experience coordinating appointments, clinics or theatre schedules

What We Offer

Friendly and supportive team environment
Ongoing training and professional development
Opportunities for career progression
Modern private clinic setting
Staff discounts on treatments where applicable
The opportunity to be part of a growing and patient-focused organisation

Pay: From £24,851.00 per year

Work Location: In person

Quick apply

Refine Your Search

administration jobs in solihull, wmd

Patient Administrator

Administration Officer - Bereavement Services

Team Administrator

People Data Administrator

Band 4 Administrator - Maple Leaf Centre

Office Administrator

Receptionist/Administrator

Accounts Administrator

Business Administration Apprentice

Home Ownership Administrator

Document Administrator

Finance Administration Officer

Administrator - Property & Facilities

Project Administrator

Admin Assistant/finance dept (includes weighbridge cover). No agencies

Business Support Administration Manager

Administrator

Customer Service Administrator (TRA)

Contract Administrator - part-time - SITE BASED

Executive Assistant

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