Site agent Work, Jobs in Solihull, Wmd (with Salaries)

Lead Agent
Wilson James —Birmingham
- £13 an hour
- Full-time
- Customer service
- English
- IT
- Annual leave
- Employee discount
Customer Service Advisor - Hire
vMobility Group Limited —Birmingham
- £25,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
- Referral programme
Quick apply
3d
Trainee Estate Agent
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Sick pay
Quick apply
7d
Apprentice Mortgage Adviser
Blossomfield Group Ltd —Solihull
- From £8 an hour
- Full-time
- Basic maths
- Financial services
- In-person
- Free parking
Quick apply
3d
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
Quick apply
1d
Site Agent
Sisk —Birmingham
- Full-time
- Management
- Construction
Grounds Maintenance Operative
Birmingham Community Leisure Trust —Birmingham
- £14,026.46 a year
- Part-time
- Maintenance
- Driving
- Employee assistance programme
8d
Food Technologist (Ingredients - Agent & Broker)
Brusco Food Group —Evesham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Sub Agent
Balfour Beatty Vinci —Coventry
- Full-time
- Microsoft Powerpoint
- AutoCAD
- In-person
- Free parking
Commercial Cleaner
Tame Cleaning & Maintenance limited —Solihull
- £12.71 an hour
- Temporary
- In-person
- Communication skills
Quick apply
Front Desk Agent
Garner Hotel Wolverhampton —Wolverhampton
- £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Computer skills
- Free parking
- Employee discount
Quick apply
4d
Conveyancing Fee Earner
Ahmad and Williams Solicitors —Birmingham
- £29,000 - £65,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Free parking
- Employee discount
Quick apply
Patient Contact Agent
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
- Communication skills
7d
Agent
Balfour Beatty Vinci —Birmingham
- Full-time
- Mentoring
- Contracts
- Leadership
- Free parking
Business Administration Apprentice - Estate Agency
The Apprenticeship Centre —Harborne
- From £15,000 a year
- Full-time
- Driving
- Data entry
- In-person
- Free parking
Quick apply
1d
Site Manager
Strabag —Shirley
- Civil engineering
- Engineering
- Travel
Sub Agent - Birmingham
Galldris —Birmingham
- Civil engineering
- Engineering
- Organisational skills
- Referral programme
Senior Land Acquisition Manager - Housebuilding
untypical —Solihull
- Employee assistance programme
Sub Agent - Civils
Sisk —Birmingham
- Full-time
- Management
- Construction
Customs Clearance & Administration
Dixon International Logistics —Coventry
- Full-time
- Discharge planning
- IT
- In-person
- Free parking
Quick apply

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Lead Agent

Wilson James -
Birmingham

Apply Now

Job details

Full-time
£13 an hour

Benefits

Annual leave
Employee discount
Referral programme

Qualifications

Customer service
English
IT
Communication skills

Full job description

Lead Agent

Permanent Role
Location: Birmingham Airport.
Hours: 42 hours per week with a 4 on 4 off shift pattern, varied shifts.
Pay: £13.00 ph

Are you looking for a new and exciting role? Join our team at Birmingham Airport as a Lead Agent is a customer service specialist, who not only excels in the highest level of customer service, also has expert knowledge in the WJ product offered at BHX. The staff member purposely wears a stand out uniform, to create a focal point; making the staff member easily visible to staff, airlines and passengers.

About the Role:

As a Lead Agent, you will be responsible for:

Plan and Lead on the smooth offload/on-loads of all high volume PRS flights at BHX
Offer mentoring to new/inexperience agents within the operation
Oversee high profile or complex PRS passenger requests
To be a continued airside Presence to act as a first responder for Airlines and PRMs issues as they arise.
Responsible for reading the daily brief to CCAs and ensuring up to date with any operational/terminal changes.
To promote and Audit CCAs performance and practice and ensure best practice is always promoted
Ensure that operations control is updated on progress by use of PDAs by yourself and the Agents. Milestones must be updated accurately at each point of the journey.
Perform Customer Care Agent (CCA) duties as directed by operations control.

Why Join Us?

Annual leave entitlement of 5.6 weeks.
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites

What we are looking for:

Previous Airline &/or Airport experience is desired although not essential as full training will be provided
You must be able to speak/read and write in English to adhere to company notices, staff briefings and individual instructions provided to you, which will affect your working duties
Self-motivated and reliable with a conscientious approach to the Safety and Security aspects of your role.
Excellent communication skills with an empathic nature
Demonstrate excellent customer service
Basic IT Skills
To understand the importance of accurate reporting, having the ability to navigate the Operational systems to record passenger information / milestones and allocate tasks to Customer Service Agents, where required.
Demonstrate the ability to think and act quickly in emergencies or under pressure.
Have an ability to deliver clear verbal and written reports where necessary.

Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.

Apply Now

Refine Your Search

site agent jobs in solihull, wmd

Lead Agent

Customer Service Advisor - Hire

Trainee Estate Agent

Apprentice Mortgage Adviser

Helpdesk Team Manager

Site Agent

Grounds Maintenance Operative

Food Technologist (Ingredients - Agent & Broker)

Sub Agent

Commercial Cleaner

Front Desk Agent

Conveyancing Fee Earner

Patient Contact Agent

Agent

Business Administration Apprentice - Estate Agency

Site Manager

Sub Agent - Birmingham

Senior Land Acquisition Manager - Housebuilding

Sub Agent - Civils

Customs Clearance & Administration

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