Supervisor Work, Jobs in South East London (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Supervisor
Serco Group —London
- £44,000 - £47,000 a year
- Weekend availability
- Hybrid work
- Management
- Supervising experience
- Team management
- Employee assistance programme
Warehouse Nights Supervisor
Savona Foodservice —Barking
- From £35,880 a year
- Full-time
- Hospitality
- Team management
- Warehouse experience
- Free parking
- Life insurance
Quick apply
Reception & Meetings Team Leader
Rapport —London
- £39,000 a year
- Full-time
- Front desk
- Leadership
- Communication skills
- Employee assistance programme
13d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Store Member / Team Leader @ Cake & Custard Factory ALDGATE & PECKHAM
Cake And Custard Factory —Peckham
- From £12.75 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick apply
10d
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
11d
Onsite Services Team Leader – Multiple BCU Locations
Metropolitan Police —Charing Cross
- £40,519 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
14d
Control Room Supervisor
Wilson James —London
- £15.92 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
- Annual leave
- Employee discount
Warehouse Supervisor
Deliveroo —London
- £15.55 an hour
- Weekend availability
- Hospitality
- Leadership
- Employee discount
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Catering and Retail Supervisor
Bevis Marks Synagogue Heritage Foundation —London
- £28,000 a year
- Part-time
- Serving
- Organisational skills
- In-person
Quick apply
9d
Site Supervisor - Borough
Bayleaf Facilities Management Ltd —London
- £16.50 an hour
- Part-time
- Spanish
- Maintenance
- English
- Referral programme
Quick apply
12d
Front Office Supervisor
Crowne Plaza Docklands —London
- £27,100 a year
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Supervisor
The Culpeper Family Hospitality Group —London
- £16 - £19 an hour
- Full-time
- Bar
- Hotel
- Supervising experience
- Employee discount
- Referral programme
Quick apply
Hotel Team Leader
AccorHotel —London
- £15.59 an hour
- Full-time
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
3d
Contact Centre Team Leader
Premium Credit Limited —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Human resources
- Annual leave
- Employee assistance programme
Assistant Store Manager
Mason's Famous Lobster Rolls —Spitalfields
- £29,420.00 - £51,478.67 a year
- Full-time
- Bilingual
- Hospitality
- Sales
- Store discount
- Employee discount
Quick apply
7d

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supervisor jobs near south east london

Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in south east london

Customer Success Supervisor

Supervisor

Warehouse Nights Supervisor

Reception & Meetings Team Leader

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Store Member / Team Leader @ Cake & Custard Factory ALDGATE & PECKHAM

Front of House Supervisor - London

Operations Supervisor, AMZL

Airport Services Duty Supervisor - London Heathrow

Onsite Services Team Leader – Multiple BCU Locations

Control Room Supervisor

Warehouse Supervisor

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Catering and Retail Supervisor

Site Supervisor - Borough

Front Office Supervisor

Supervisor

Hotel Team Leader

Contact Centre Team Leader

Assistant Store Manager

I want to receive the latest job alerts for supervisor in south east london

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