Senior process manager Work, Jobs in South Kirkby, Wyk (with Salaries)

Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
Senior Commercial Manager
Hargreaves Industrial Services —Barnsley
- £70,000 - £75,000 a year
- Full-time
- Contracts
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
10d
Senior Project Manager
Tait —Pontefract
- Full-time
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Commissioning Manager
Progressive Care —Rotherham
- Full-time
- Management
- Analysis skills
- Supervising experience
Quick apply
4d
Senior Land Planning Manager
Keepmoat Homes —Doncaster
- Full-time
- Employee assistance programme
- Employee discount
Colleague Relations Senior Manager
Lloyds Banking Group —Leeds
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
3d
Senior Agile Delivery Manager
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
6d
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
14d
Fostering Team Manager
Five Rivers Child Care Ltd —Doncaster
- £44,856.50 - £50,881.00 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Store discount
Quick apply
Senior Account Manager
Precision Proco —Sheffield
- Full-time
- Microsoft Office
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
Senior Land and Partnerships Manager
Keepmoat Homes —Leeds
- Full-time
- Negotiation
- Employee assistance programme
- Employee discount
Senior Estimator/Pre-Construction Commercial Manager
Wordsworth Construction Management Ltd —Wakefield
- Full-time
- Microsoft Office
- Organisational skills
- Construction
- Free parking
Quick apply
Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
8d
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Management
- Engineering
- Project management
Senior Property Manager
LRG —Sheffield
- Monday to Friday
- Hybrid work
- Organisational skills
- Time management
- Employee discount
Quick apply
7d
Senior Marketing Manager
DFS —Adwick le Street
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Engineering Project Manager
EngineeringMatic —Darrington
- £50,736.83 - £80,133.75 a year
- Full-time
- PMP
- Engineering
- Microsoft Office
- Free parking
- Annual leave
Quick apply
SHE Manager
Victrex —Rotherham
- £63,500 - £71,500 a year
- Management
- Engineering
- Analysis skills
Senior Expansion Manager UK
Fastned —Leeds
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
6d
Senior Breakdown Controller
Kelling Group Limited. —Normanton
- £31,500 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Life insurance
- Referral programme
Quick apply
11d

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senior process manager jobs near south kirkby, wyk

Compliance Manager

1ST LOCATE (UK) LIMITED -
Temple Newsam

Quick apply

Job details

Full-time
£45,000 - £60,000 a year

Qualifications

Root cause analysis

Full job description

Role: Compliance Manager

Salary: £45,000 - £60,000

Location: Colton, Leeds

Hours: 35 per week

Job Description

First Locate is one of the UK's leading outsourced debt resolution and customer account management providers, supporting major organisations across utilities, retail, government, and financial services. With a strong focus on customer outcomes, vulnerability, and regulatory excellence, the Compliance Manager will play a key role in ensuring the business continues to operate in line with FCA requirements, Consumer Duty expectations, and industry best practice.

Reporting to senior leadership, you will provide expert compliance oversight across collections, debt resolution, customer contact, and operational processes. The role is responsible for maintaining a robust compliance framework, supporting a culture of fair customer treatment, and ensuring the business meets its regulatory obligations as an FCA-authorised firm.

So that’s us, now let’s talk about your role:

Regulatory Compliance

Act as the subject matter expert for FCA regulations, Consumer Credit requirements, and collections-related regulatory obligations.
Ensure ongoing compliance with the FCA Consumer Credit Sourcebook (CONC), Consumer Duty requirements, and applicable industry standards.
Monitor regulatory developments and assess their impact on First Locate's operations, policies, and customer journeys.
Provide practical compliance advice and challenge to senior management on regulatory risks, conduct matters, and emerging issues.
Support engagement with regulators, industry bodies, and external stakeholders where required.

Compliance Monitoring & Assurance

Develop and deliver a risk-based Compliance Monitoring Programme across collections, debt resolution, customer service, and payment processing activities.
Review customer interactions, including calls, correspondence, and digital communications, to ensure regulatory compliance and positive customer outcomes.
Conduct thematic reviews focusing on key areas such as vulnerability, financial difficulty, affordability considerations, complaints, and customer treatment.
Identify, investigate, and report compliance breaches, ensuring effective root-cause analysis and remediation.

Customer Outcomes & Vulnerability

Champion First Locate's commitment to treating customers fairly and delivering positive outcomes throughout the debt resolution process.
Oversee and enhance frameworks supporting customers experiencing financial difficulty or vulnerability.
Ensure collection strategies, communication approaches, and repayment solutions align with FCA expectations and Consumer Duty principles.
Provide oversight of customer outcome monitoring and vulnerability reporting to support continuous improvement. First Locate's customer-focused and empathetic approach is central to its service model.

Governance, Policies & Controls

Develop, review, and maintain compliance policies, procedures, and controls to reflect regulatory requirements and business objectives.
Support governance forums and leadership teams through the provision of compliance MI, regulatory updates, and risk reporting.
Ensure operational processes and controls remain effective, proportionate, and aligned to regulatory expectations.
Contribute to internal audits, client audits, and regulatory reviews as required.

Risk Management

Identify, assess, and monitor compliance and conduct risks across the business.
Maintain compliance risk registers and support enterprise risk management activities.
Investigate incidents, complaints, regulatory breaches, and control failures, recommending appropriate corrective actions.
Drive continuous improvement initiatives to strengthen controls and reduce regulatory risk exposure.

Training & Culture

Deliver engaging compliance training and awareness programmes across operational and leadership teams.
Coach managers on regulatory expectations, Consumer Duty obligations, and good customer outcomes.
Promote a strong culture of accountability, integrity, and compliance across the organisation.
Support the embedding of compliance and customer-centric behaviours throughout the employee lifecycle.

What we need from you?

Proven experience within a Compliance Manager, Compliance Business Partner, Regulatory Compliance, or Conduct Risk role.
Strong knowledge of FCA regulations, Consumer Credit legislation, and the Consumer Credit Sourcebook (CONC).
Experience within collections, debt resolution, debt purchase, financial services outsourcing, or consumer credit environments.
Sound understanding of Consumer Duty, vulnerable customer requirements, and conduct risk management.
Experience designing and delivering compliance monitoring and assurance programmes.
Excellent analytical, investigation, reporting, and stakeholder management skills.
Ability to influence at all levels and translate regulatory requirements into practical operational solutions.

Please find the full job description and a list of our great benefits attached below.

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senior process manager jobs in south kirkby, wyk

Compliance Manager

Senior Commercial Manager

Senior Project Manager

Commissioning Manager

Senior Land Planning Manager

Colleague Relations Senior Manager

Senior Agile Delivery Manager

Senior Operations Manager

Fostering Team Manager

Senior Account Manager

Senior Land and Partnerships Manager

Senior Estimator/Pre-Construction Commercial Manager

Operations Manager

Senior Project Manager

Senior Property Manager

Senior Marketing Manager

Senior Engineering Project Manager

SHE Manager

Senior Expansion Manager UK

Senior Breakdown Controller

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