Customer service representative Work, Jobs in South London, Eng (with Salaries)

Customer Service Representative
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
9d
Customer Service Agent - PART TIME - Heathrow Airport
Swissport International AG —London
- £14.62 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
4d
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
10d
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
3d
Street Sales and Customer Service Representative
Golden Tours Limited —Baker Street
- From £12.71 an hour
- Part-time
- Sales
- Customer service
Quick apply
11d
Customer Support Representative
Stream —London
- £28,000 - £31,000 a year
- Overtime
- Hybrid work
- Financial services
- Annual leave
Quick apply
12d
Customer Service Advisor
Ottoway Services Limited —London
- £29,156.40 a year
- Full-time
- Microsoft Office
- Data entry
- In-person
Quick apply
11d
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
3d
Customer Service Representative
Emerald Life —London
- £16 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Customer Care Consultant
Dexters —London
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Customer Support and Administration Assistant
Installio —London
- £25,000 - £30,000 a year
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
Quick apply
3d
Customer Service Representative - Canary Wharf, London
HSBC Global Services Limited —London
- From £27,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply
12h
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
2d
Membership and Operations Assistant
Adviserly —London
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
5d
Night Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
11d
Customer Service Representative
The Daylight Company —North West London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply

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customer service representative jobs near south london, eng

Customer Service Representative

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £25,500 a year
9 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures.
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail.
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms.
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,500 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer service representative jobs in south london, eng

Customer Service Representative

Customer Service Agent - PART TIME - Heathrow Airport

Customer Support Specialist

Client Services & Order Coordinator

Street Sales and Customer Service Representative

Customer Support Representative

Customer Service Advisor

Customer Service Representative - Packaging

Customer Service Representative

Customer Support Officer (UK)

Customer Experience Associate

Customer Service Assistant

Customer Care Consultant

Customer Support and Administration Assistant

Customer Service Representative - Canary Wharf, London

Customer Care Administrator

Guest Services Agent

Membership and Operations Assistant

Night Reservation & Guest Experience Agent

Customer Service Representative

I want to receive the latest job alerts for customer service representative in south london, eng

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