Client services manager Work, Jobs in South Normanton, Dby (with Salaries)

Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Key Account Manager
Sentinel Fleet Managment —South Normanton
- Monday to Friday
- Data analysis skills
- Analysis skills
- Training & development
Senior Business Development Manager - Events
Off Limits Ltd —Langley Mill
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
Quick apply
Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
14d
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
5d
Sales Advisor
Gallagher —Mansfield
- Travel
- In-person
- Communication skills
- Employee stock purchase plan
- Life insurance
Account Manager (PBSA/BTR)
UniHomes —Sheffield
- £40,000 - £55,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Employee discount
- Referral programme
Quick apply
Business Development Manager
Miller Knight —Mansfield
- £45,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Construction experience
- Free parking
Quick apply
Client Account Manager
Harper James —Sheffield
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Project Coordinator
Granada Secondary Glazing —Sheffield
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- CAD
Quick apply
12d
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
5d
Sales Executive
Sales - Urban Playground Holdings —Nottingham
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Customer service
Quick apply
4d
Business Development Manager
Driveway Vehicle Solutions —Annesley
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee discount
Quick apply
Business Development Manager
Sentinel Fleet Managment —South Normanton
- Full-time
- CRM software
- Microsoft Office
- Business development
Trainee Account Executive (hf13537514)
Flourish —Newark-on-Trent
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
Project Coordinator
Avove —Derby
- £33,000 - £45,000 a year
- Full-time
- Construction experience
- Communication skills
- Employee assistance programme
Quick apply
10d
Customer Development Manager - Food
Caldic —Chesterfield
- CRM software
- Business development
- Analysis skills
- Free parking
- Work from home
13d
Business Development Manager
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Remote
- Data analysis skills
- Business development
- Negotiation
- Referral programme
Quick apply
10d
Customer Service Executive
Experian —Nottingham
- Full-time
Quick apply

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client services manager jobs near south normanton, dby

Customer Liaison Officer

Network Plus -
Alfreton

Quick apply

Job details

Permanent

Qualifications

Wastewater treatment
Energy and utilities experience
Driving Licence
Management
Stakeholder liaison
Complaint handling
Performance management
Management reporting
Customer interaction
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

client services manager jobs in south normanton, dby

Customer Liaison Officer

Key Account Manager

Senior Business Development Manager - Events

Customer Success Manager

Entry Level Account Executive - Mansfield

Sales Advisor

Account Manager (PBSA/BTR)

Business Development Manager

Client Account Manager

Project Coordinator

Remedial Team Manager

Sales Executive

Business Development Manager

Business Development Manager

Trainee Account Executive (hf13537514)

Telesales & Sales Order Processor

Project Coordinator

Customer Development Manager - Food

Business Development Manager

Customer Service Executive

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