Hotel general manager Work, Jobs in South Shields, Twr (with Salaries)

General Manager
Adham Hotels Ltd —South Shields
- £32,000 - £34,995 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
6d
Hotel Assistant General Manager
Whitworth Hall —Spennymoor
- £36,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
General Manager
The Commisioners Quay Inn —Blyth
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
11d
Hotel General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
11d
Hotel Senior General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
11d
Senior General Manager
The Auckland Project —Bishop Auckland
- £55,000 - £60,000 a year
- Weekend availability
- English
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
11d
General Supervisor
Adham Hotels Ltd —South Shields
- From £13 an hour
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
Quick apply
4d
General Manager
Compass Group UK —Newcastle upon Tyne
- Up to £38,000 a year
- Monday to Friday
- Hotel
- Leadership
- Hotel experience
Deputy General Manager
Leonardo Hotel Newcastle —Newcastle upon Tyne
- Hotel
- Referral programme
Quick apply

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General Supervisor
Adham Hotels Ltd —South Shields
Handle guest enquiries, complaints, and feedback professionally to uphold excellent customer service standards.
From £13 an hour
Quick apply
4d
Hotel Assistant General Manager
Whitworth Hall —Spennymoor
Comfortable managing large teams and busy operations. Wedding venues, destination venues or event-led hospitality. Controlling costs across the business.
£36,000 - £38,000 a year
Quick apply

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General Manager

Adham Hotels Ltd
South Shields

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,995 a year
6 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Analysis skills
Team management
Organisational skills
Financial management
Leadership
Communication skills
Hotel experience
Time management

Full job description

The General Manager is responsible for overseeing all aspects of a hotel's operations to ensure excellent guest experiences, profitability, and efficient management.

Job Title

General Manager – Hotel

Job Summary

The General Manager is responsible for the overall management and performance of the hotel. This includes supervising staff, managing budgets, maintaining high customer service standards, ensuring compliance with regulations, and achieving business objectives.

Key Responsibilities

Oversee daily hotel operations, including front office, housekeeping, food and beverage, maintenance, and security.
Ensure exceptional guest service and promptly resolve customer complaints.
Develop and implement business strategies to increase revenue and occupancy.
Prepare and manage annual budgets, financial reports, and cost-control measures.
Recruit, train, supervise, and evaluate department managers and staff.
Monitor hotel performance and establish operational goals.
Ensure compliance with health, safety, licensing, and legal regulations.
Coordinate sales and marketing activities to attract new business.
Maintain high standards of cleanliness, service quality, and facility maintenance.
Build strong relationships with guests, suppliers, travel agencies, and local businesses.
Analyze market trends and competitor performance to improve competitiveness.
Report financial and operational performance to hotel owners or corporate management.

Required Qualifications

Several years of progressive experience in hotel management, including leadership roles.
Strong knowledge of hotel operations, finance, and customer service.
Excellent leadership, communication, and problem-solving skills.
Proficiency in hotel property management systems (PMS) and Microsoft Office.
Ability to work flexible hours, including weekends and holidays, when required.

Key Skills

Leadership and team management
Financial management and budgeting
Customer service excellence
Strategic planning
Decision-making and problem-solving
Sales and marketing knowledge
Conflict resolution
Time management
Communication and interpersonal skills
Organizational and analytical skills

Performance Indicators (KPIs)

Guest satisfaction scores
Occupancy rate
Revenue and profitability
Employee retention and engagement
Cost control and budget adherence
Online review ratings
Compliance with safety and quality standards

Job Types: Permanent, Full-time

Pay: £32,000.00-£34,995.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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