Work, Jobs in South Tyneside, Eng (with Salaries)

Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Assistant - Sunderland
Smyths Toys —Sunderland
- £11.00 - £12.90 an hour
- Temporary
- Customer service
12d
Barista - Store# 84989, Sunderland_Hylton Grange DT
Starbucks —Sunderland
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Sales Assistant at Tesco
The Entertainer at Tesco —Sunderland
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Positive Behaviour Support Worker
Nova Care Group —Sunderland
- £30,000 - £42,775 a year
- Full-time
- Travel
- Annual leave
- Employee discount
Customer Service Front Office
Northumbria Police —South Tyneside
- £28,689 - £29,859 a year
- Weekend availability
- Hybrid work
- Front desk
- Leadership
- Communication skills
- Employee discount
- Sick pay
12d
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
Handyman/woman
Thornbury Care Centre —Sunderland
- Up to £13.90 an hour
- Full-time
- Customer service
- Maintenance
- No experience needed
Quick apply
Retail Assistant - Online Picker
Iceland —Sunderland
- £11.60 - £12.71 an hour
- Part-time
2d
Domestic Assistant
Sycamore Care Centre Boldon —Boldon Colliery
- Up to £12.71 an hour
- Part-time
- Cleaning
- In-person
- Hospital experience
Quick apply
11d
Barista/Bar Staff
Mio’s —South Shields
- £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
Retail Assistant
Iceland —North Shields
- £11.60 - £12.71 an hour
- Part-time
Retail Area Collector
Salvation Army Trading Co. Ltd. —Sunderland
- £27,106 a year
- Full-time
- Customer service
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Sales Assistant (Part-Time)
Pandora Jewelry —Sunderland
- £13.25 an hour
- Part-time
- Customer service
- Employee discount
Outbound Holiday Sales Representative
Betr Outsourcing —Roker
- £24,784 - £35,000 a year
- Full-time
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
Seasonal Sales Assistant
Dunelm —Sunderland
- £8.00 - £12.71 an hour
- Seasonal
- Heavy lifting
2d
Retail Customer Service
Entain —Newcastle upon Tyne
- £13 an hour
- Overtime
- Cash handling
Spa Receptionist
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
Seasonal Sale Associate
LEGO Company Limited —Newcastle upon Tyne
- Seasonal
- Annual leave
- Employee discount
6d

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Customer Care Call Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Benefits

Cycle to work scheme
Annual leave
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Stakeholder liaison
Retention call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Relationship management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Customer Care Call Advisor

Newcastle, NE12 8BU

Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE)

Working Hours: 37.5 hours per week

Shift Pattern: Monday to Friday between 9am until 5:30pm

Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' service

We are currently hiring Customer Care Call Advisors to join our customer care team in Newcastle!

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Role Responsibilities:

Working in a call centre environment
Making outbound calls to existing customers with the purpose of retaining them
Dealing with escalated high-level complaints
Establishing, building, and managing strong long-term customer relationships
Ensuring customer satisfaction
Liaising with various other departments both within the business and third parties
Updating relevant information in our customers’ records
Delivering first class customer service to customers

Essential skills:

Experience in call centre environment, an outbound or an objections handling role would be beneficial
Confident dealing with high level complaints
Strong computer and MS office skills
Excellent communication skills with problem solving attitude
Attention to detail
Customer oriented, genuinely passionate about providing an amazing experience through every interaction
The ability to multitask effectively whilst keeping a high level of service quality
Teamworking skills
Passionate and willing to learn in a dynamic environment
Willing to accept new challenges

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Ready to make your dream job a reality and #BeVerisure? Send us your CV and we’ll get in touch!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.

Quick apply

Refine Your Search

jobs in south tyneside, eng

Customer Care Call Advisor

Sales Assistant - Sunderland

Barista - Store# 84989, Sunderland_Hylton Grange DT

Sales Assistant at Tesco

Positive Behaviour Support Worker

Customer Service Front Office

Customer Service Advisor – Full Time

Handyman/woman

Retail Assistant - Online Picker

Domestic Assistant

Barista/Bar Staff

Retail Assistant

Retail Area Collector

SENIOR CALL CENTRE AGENT

Sales Assistant (Part-Time)

Outbound Holiday Sales Representative

Seasonal Sales Assistant

Retail Customer Service

Spa Receptionist

Seasonal Sale Associate

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