Guest service team member Work, Jobs in Southampton, Eng (with Salaries)

Guest service team member
AccorHotel —Southampton
- £12.95 an hour
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Eastleigh
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
11d
Ground Floor Team Member
Premier Inn —Southampton
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
11d
Team Members (Bar, Floor, Host and Promo)
Barbara's Bier Haus —Southampton
- Up to £12.71 an hour
- Hospitality
- Bar
- In-person
Quick apply
Bar Service Team Member
Tsunami Beach Bars —Southampton
- £12.71 - £13.00 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Food and Beverage Assistant
Valor Hospitality —Southampton
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Food and Beverage Assistant
New Park Manor Hotel —Brockenhurst
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Bar Service Team Member - Summer Time (Weekends & Event Days)
Tsunami Beach Bars —Southampton
- £12.71 - £13.00 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Bar Staff - Southampton Boat Show 2026
Onyx Events Ltd. —Southampton
- Up to £12.80 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
Front of House Staff
Pan Asian Plaza —Southampton
- £12.71 - £14.05 an hour
- Part-time
- Serving
- Hospitality
- Organisational skills
- Employee discount
Quick apply
Lead Receptionist
Royal Southern Yacht Club —Southampton
- From £27,000 a year
- Full-time
- Microsoft Office
- Hotel
- Accounting
- Free parking
- Employee discount
Quick apply
7d
Guest Services & Office Assistant
Portsmouth inns —Southsea
- £12.71 - £16.78 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
1d
Group, Conference and Events Sales Executive
Hilton —Southampton
- £28,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Hotel
- Employee stock purchase plan
- Annual leave
11d
Team Member
SSP —Southampton
- £12.71 an hour
- Part-time
- Employee discount
Quick apply
10d
Receptionist / Bartender (Crew Member) - MOXY Southampton
Hotel Co 51 —Southampton
- £13.62 an hour
- English
- Hotel
- In-person
- Employee discount
Quick apply
Duty Manager
New Park Manor Hotel —Brockenhurst
- £34,000 a year
- Night shift
- Hospitality
- Hotel
- Leadership
- Employee discount
Quick apply
Duty Manager - Health, Fitness & Leisure
Pompey Health & Fitness Club —Portsmouth
- Up to £13.30 an hour
- Overtime
- Customer service
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
7d
Accommodation Team Member
Green Hill Farm Holiday Village —Salisbury
- £13.45 an hour
- Temporary
- In-person
- Health & wellbeing programme
- Annual leave
Front of House Team Member
The Ship, Bishops Sutton —New Alresford
- £13 - £15 an hour
- Part-time
- Serving
- Hospitality
- Supervising experience
- Employee discount
Quick apply
8d
Restaurant Waiter/ Waitress
Passford House Hotel —Lymington
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Basic maths
- Free parking
- Sick pay
Quick apply
4d

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Guest service team member

AccorHotel -
Southampton

Quick apply

Job details

Full-time
£12.95 an hour

Benefits

Free parking
Discounted or free food
Company pension
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Sales
Customer service
Computer literacy
Hotel experience

Full job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.

Maintain strict security procedures to ensure guest confidentiality and safety

Duties:

Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
Maintain strict security procedures with credit card transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
Document accurately all internal and guest messages. Distribute according to specified Hotel procedure.
Maintain an accurate internal phone list for accurate transfer of calls. Connect International and Operator Assisted calls for guests, record accurate charges.
Assist, as required to screen calls for reservations. Ensure accurate, up to date information is given.
Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
Assisting the Food and Beverage department with the efficient control of breakfast, bar services and needs of guests through the restaurant facilities.
Attend to other duties as requested by Management and Supervisors

Qualifications

Hospitality experience.

Familiar with Opera Cloud.

Computer literate.

Fantastic customer service skills.

Bubbly personality full of ideas and initiative.

Additional Information

Salary £12.95 per hour

Company Events - Team appreciation lunch
Discounted hotel nights plus 30% off Food and Beverages (subject to individual outlets)
High street discounts, with your Heartist card
Holiday:28 days including bank holidays (increasing yearly to up to 33 days)
Team member referrals program
Personnel development - In house training
Free on-site parking
Free meals on duty
Monthly 'Duck' awards
Free uniform
Company Pension

Quick apply

Refine Your Search

guest service team member jobs in southampton, eng

Guest service team member

Ground Floor - Team Member

Ground Floor Team Member

Team Members (Bar, Floor, Host and Promo)

Bar Service Team Member

Food and Beverage Assistant

Food and Beverage Assistant

Bar Service Team Member - Summer Time (Weekends & Event Days)

Bar Staff - Southampton Boat Show 2026

Front of House Staff

Lead Receptionist

Guest Services & Office Assistant

Group, Conference and Events Sales Executive

Team Member

Receptionist / Bartender (Crew Member) - MOXY Southampton

Duty Manager

Duty Manager - Health, Fitness & Leisure

Accommodation Team Member

Front of House Team Member

Restaurant Waiter/ Waitress

I want to receive the latest job alerts for guest service team member in southampton, eng

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